DISGUSTING, 2 pieces of hair in my bowl. Short and long. So disappointing and they will not do anything about it. Impossible to speak on the phone with store.
Atmosphere: 1
Food: 1
Service: 1
TJM
Been here twice and likely won’t be back despite it being a mile from my home. Paltry portions, food that doesn’t look fresh, and I had to tell the guy working there what container to use for tacos…it was like he didn’t actually work there. Easily the worst Chipotle I’ve ever been to.
Atmosphere: 2
Food: 3
Service: 2
Keena Lewis
The young servers that work here have the worst attitudes when they serve my food. It’s been on multiple occasions. Not sure if they are racist towards blacks or what. But it makes me want to leave my home town and go to a different chipotle.
Atmosphere: 3
Food: 3
Service: 2
Court H
I’m driving to Lake Zurich, Deer Park or Crystal lake before going again. This location has seemed to never get it together but last night was nuts. One specific employee clearly did not want to be there. I said chicken he rolled his eyes… I said beans he looked totally inconvenienced it was the most bizarre thing. But the craziest thing was that he dropped a tortilla on the floor and picked it up only to put it back with my order 💀. He burned himself to try to save it and I felt bad he attempted but it full blown fell on the floor and I didn’t feel bad enough to skate by the fact that he was giving me floor tortilla. If he attempted to do this right in front of me imagine all those online orders. Nope. I’ve given this spot chance after chance but that was the nail in coffin. It’s too bad. No one was more excited about a chipotle in Barrington more than I was.
Atmosphere: 1
Food: 3
Service: 1
Branden Stuck
Awful pickup on experience tonight. Was asked to circle around 3 times and waited for more than 20 minutes past the time promised. Food was cold as I presume our order was prepared and was waiting on some item so the rest of the order got old.
Very frustrating and the chipotle app offered me a free drink for the issue, not satisfied and not hurrying back to this location with the service and lack of followup.
Atmosphere: 3
Food: 3
Service: 1
Sharon Rand
I ordered a pick-up to beat the line. It wasn’t ready when I arrived and so I waited 30 minutes for them to prepare the meal.
Service: 1
Bob Kenney
Portions were tiny and the chips were stale. We like Chipotle but will not be visiting this restaurant anymore.
Atmosphere: 3
Food: 1
Service: 3
Trevor Garski
Great experience at this Chipotle. Received generous scoops of protein and queso/salsa without an extra charge!
Richard Anderson
Yikes! This place is an embarrassment to both Chipotle AND Barrington. You might as well apologize for walking in the door. Staff is unpleasant. Meats resemble three day left overs - dried and nearly emptied. Food counters not at all cleaned or tidy. So sad.
Atmosphere: 1
Food: 1
Service: 1
Rosalia A
I don’t think I have ever gone to a chipotle and had to be THIS light before- not sure what’s going on but definitely ripping people off. Maybe this location has some kind of incentive for the employees to do this ?
Yet another light bowl when picking up in the drive thru. This has happened to us three times now. (Once I went back to have it corrected and that involved a 20 minute wait for reasons unclear.) We won’t be going back to this location. The Chipotles in West Dundee and Hoffman Estates are excellent.
Food: 2
Service: 1
Darko Nikolić
Terrible service,old rice old meat People that work there are terrible servants ,no one knows what's is doing there totally lost staff that made me leave this location and never come back
Atmosphere: 1
Food: 1
Service: 1
Nahidelin Rodriguez
I found this paper in my food, I called the store but it’s just a robot that answers so I requested a refund through the app, I went during lunchtime so I could not go back to request a refund in person but I will be waiting for a follow up
Atmosphere: 3
Food: 2
Service: 3
Wendy Martinez
Terrible service, portions and cleanliness
Atmosphere: 1
Food: 1
Service: 1
Sarah Levon
I keep trying this location hoping it will get better. It does not. Teensie tiny portions. Burrito contents don't even reach that first ledge, let alone fill the bowl. And they regularly put the wrong ingredients in the drive thru order - like today I got the wrong rice. Your money will be wasted here.
DISGUSTING, 2 pieces of hair in my bowl. Short and long. So disappointing and they will not do anything about it. Impossible to speak on the phone with store.
Atmosphere: 1
Food: 1
Service: 1
Been here twice and likely won’t be back despite it being a mile from my home. Paltry portions, food that doesn’t look fresh, and I had to tell the guy working there what container to use for tacos…it was like he didn’t actually work there. Easily the worst Chipotle I’ve ever been to.
Atmosphere: 2
Food: 3
Service: 2
The young servers that work here have the worst attitudes when they serve my food. It’s been on multiple occasions. Not sure if they are racist towards blacks or what. But it makes me want to leave my home town and go to a different chipotle.
Atmosphere: 3
Food: 3
Service: 2
I’m driving to Lake Zurich, Deer Park or Crystal lake before going again. This location has seemed to never get it together but last night was nuts. One specific employee clearly did not want to be there. I said chicken he rolled his eyes… I said beans he looked totally inconvenienced it was the most bizarre thing. But the craziest thing was that he dropped a tortilla on the floor and picked it up only to put it back with my order 💀. He burned himself to try to save it and I felt bad he attempted but it full blown fell on the floor and I didn’t feel bad enough to skate by the fact that he was giving me floor tortilla. If he attempted to do this right in front of me imagine all those online orders. Nope. I’ve given this spot chance after chance but that was the nail in coffin. It’s too bad. No one was more excited about a chipotle in Barrington more than I was.
Atmosphere: 1
Food: 3
Service: 1
Awful pickup on experience tonight. Was asked to circle around 3 times and waited for more than 20 minutes past the time promised. Food was cold as I presume our order was prepared and was waiting on some item so the rest of the order got old.
Very frustrating and the chipotle app offered me a free drink for the issue, not satisfied and not hurrying back to this location with the service and lack of followup.
Atmosphere: 3
Food: 3
Service: 1
I ordered a pick-up to beat the line. It wasn’t ready when I arrived and so I waited 30 minutes for them to prepare the meal.
Service: 1
Portions were tiny and the chips were stale. We like Chipotle but will not be visiting this restaurant anymore.
Atmosphere: 3
Food: 1
Service: 3
Great experience at this Chipotle. Received generous scoops of protein and queso/salsa without an extra charge!
Yikes! This place is an embarrassment to both Chipotle AND Barrington. You might as well apologize for walking in the door. Staff is unpleasant. Meats resemble three day left overs - dried and nearly emptied. Food counters not at all cleaned or tidy. So sad.
Atmosphere: 1
Food: 1
Service: 1
I don’t think I have ever gone to a chipotle and had to be THIS light before- not sure what’s going on but definitely ripping people off. Maybe this location has some kind of incentive for the employees to do this ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Yet another light bowl when picking up in the drive thru. This has happened to us three times now. (Once I went back to have it corrected and that involved a 20 minute wait for reasons unclear.) We won’t be going back to this location. The Chipotles in West Dundee and Hoffman Estates are excellent.
Food: 2
Service: 1
Terrible service,old rice old meat
People that work there are terrible servants ,no one knows what's is doing there totally lost staff that made me leave this location and never come back
Atmosphere: 1
Food: 1
Service: 1
I found this paper in my food, I called the store but it’s just a robot that answers so I requested a refund through the app, I went during lunchtime so I could not go back to request a refund in person but I will be waiting for a follow up
Atmosphere: 3
Food: 2
Service: 3
Terrible service, portions and cleanliness
Atmosphere: 1
Food: 1
Service: 1
I keep trying this location hoping it will get better. It does not. Teensie tiny portions. Burrito contents don't even reach that first ledge, let alone fill the bowl. And they regularly put the wrong ingredients in the drive thru order - like today I got the wrong rice. Your money will be wasted here.
Atmosphere: 3
Food: 2
Service: 2
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