Garbage service, I've ordered a pizza and when they delivered it wasn't even the pizza that i ordered. Right away I've called and complained about it and they told me that either I can keep the pizza and get $10 credits towards my next pizza and just eat whatever was delivered and I said fine. Few weeks later I call back to order a pizza and when I went online that same pizza I tried to order is a different prize than what they told me over the phone which got me frustrated. Asked to speak to a manager and of course that's not an option so I said no problem go ahead and put my order in regardless and add my $10 credit whicthey said there is no credit in the system! Go figure NO manager! No credit, No way to price mach their online prices even though tge girl said she went on the website and confirmed that the prizes were different from what they are coming up with in their system. THIS IS HONESTLY ONE OF THE WORST EXPERIENCES IVE HAD AND WILL NEVER ORDER FROM THEM AGAIN! GARBAGE SERVICE
Atmosphere: 1
Food: 1
Service: 1
Anthony Flores
This is the only Rosati‘s that wouldn’t except my 50% off when you get 12 coupons
Tina N
I ordered a beef sandwich, a 3 cheese pasta dish, and chicken. I thought the menu said wings but I got nuggets. The food was good, but my complaint is with the management. I didn't order online, I stopped there on my way home, and after the girl rang me up a did did some quick math in my head, I noticed it was way more than it should be. I questioned her and pointed to the menu above and she said, "oh those prices aren't correct, everything has gone up." OK then ROSATI, update your damn menu so it doesn't feel like I'm being cheated. I wonder if there online prices are old too? Beware, people
Atmosphere: 3
Food: 3
Service: 3
Elise Baumrucker
This may cause inconvenience at times. Please use your ironic stance to report the latest reports from foreign media.
Parking: During the Three Kingdoms period, he expressed his opposition to the United States on the issue of
My husband and I have been frequent customers for several years. They make the BEST pIzza in the Chicagoland area. I called the Rosati's in Barrington, Illinois and placed the order with young man named 'Dean'. He was super helpful, courteous and eager to assist me. Not only is their pizza incredibly delicious - but the level of customer service that Dean provided was excellent!! Here's a big shout-out to Dean and to the Manager/Owner of this restaurant! I've spent a few decades managing Customer Service departments and truly appreciate excellent customer service when I receive it!!! Great pizza and even better service!!!
Atmosphere: 5
Food: 5
Service: 5
Jose Hernandez
Great customer service, best food taste!!!!
Atmosphere: 5
Food: 5
Service: 5
Adam Rodgers
Multiple orders from this location and the food is cold every time. They won’t listen to the customer to resolve the issue. They’re over priced and produce a substandard product - it’s clear this location doesn’t take pride in their product nor value customer satisfaction in the slightest. Will never go here again.
Food: 1
Service: 1
Mike Fitch
The fried chicken from the catering menu is the best fried chicken in the world! ??
It's so nice stopping into Rosatis to order a slice of pizza or two for the kids. They could eat pizza everyday of the week. My wife and I split a giant Italian beef and cheese sandwich served on garlic bread. They put it in the oven until the cheese was slightly toasted brown. The Giardiniera is really good!!!
Svitlana Kotanska
Dean in the Front Desk very kind and helpful! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Josue lopez
My go - to pizza can’t go wrong with a jumbo slice ! Best pepperoni in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Marc Byrnes
Ordered on a Sunday night a week ago. Pizza was delivered looking like it had been dropped several times. A total mess. Order taker hung up in the middle of giving directions. When call was made to complain about the messed up Pizza, all manager was willing to do was a $5.00 discount on another order. Pizza with delivery and tip was $45.00
Atmosphere: 3
Food: 4
Service: 2
Heidi Seagren
Customer service, quality of food and overall business is terrible. Fire the girl atThe front and make better pizza. The other Rosatis are great. Yours in barrington should be stripped of its
Garbage service, I've ordered a pizza and when they delivered it wasn't even the pizza that i ordered. Right away I've called and complained about it and they told me that either I can keep the pizza and get $10 credits towards my next pizza and just eat whatever was delivered and I said fine. Few weeks later I call back to order a pizza and when I went online that same pizza I tried to order is a different prize than what they told me over the phone which got me frustrated. Asked to speak to a manager and of course that's not an option so I said no problem go ahead and put my order in regardless and add my $10 credit whicthey said there is no credit in the system! Go figure NO manager! No credit, No way to price mach their online prices even though tge girl said she went on the website and confirmed that the prizes were different from what they are coming up with in their system. THIS IS HONESTLY ONE OF THE WORST EXPERIENCES IVE HAD AND WILL NEVER ORDER FROM THEM AGAIN! GARBAGE SERVICE
Atmosphere: 1
Food: 1
Service: 1
This is the only Rosati‘s that wouldn’t except my 50% off when you get 12 coupons
I ordered a beef sandwich, a 3 cheese pasta dish, and chicken. I thought the menu said wings but I got nuggets. The food was good, but my complaint is with the management. I didn't order online, I stopped there on my way home, and after the girl rang me up a did did some quick math in my head, I noticed it was way more than it should be. I questioned her and pointed to the menu above and she said, "oh those prices aren't correct, everything has gone up." OK then ROSATI, update your damn menu so it doesn't feel like I'm being cheated. I wonder if there online prices are old too? Beware, people
Atmosphere: 3
Food: 3
Service: 3
This may cause inconvenience at times. Please use your ironic stance to report the latest reports from foreign media.
Parking: During the Three Kingdoms period, he expressed his opposition to the United States on the issue of
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Half Sausage Half Cheese Pizza
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Great food, and great service
Atmosphere: 5
Food: 5
Service: 5
My husband and I have been frequent customers for several years. They make the BEST pIzza in the Chicagoland area. I called the Rosati's in Barrington, Illinois and placed the order with young man named 'Dean'. He was super helpful, courteous and eager to assist me. Not only is their pizza incredibly delicious - but the level of customer service that Dean provided was excellent!! Here's a big shout-out to Dean and to the Manager/Owner of this restaurant! I've spent a few decades managing Customer Service departments and truly appreciate excellent customer service when I receive it!!! Great pizza and even better service!!!
Atmosphere: 5
Food: 5
Service: 5
Great customer service, best food taste!!!!
Atmosphere: 5
Food: 5
Service: 5
Multiple orders from this location and the food is cold every time. They won’t listen to the customer to resolve the issue. They’re over priced and produce a substandard product - it’s clear this location doesn’t take pride in their product nor value customer satisfaction in the slightest. Will never go here again.
Food: 1
Service: 1
The fried chicken from the catering menu is the best fried chicken in the world! ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's so nice stopping into Rosatis to order a slice of pizza or two for the kids. They could eat pizza everyday of the week. My wife and I split a giant Italian beef and cheese sandwich served on garlic bread. They put it in the oven until the cheese was slightly toasted brown. The Giardiniera is really good!!!
Dean in the Front Desk very kind and helpful! Thank you.
Atmosphere: 5
Food: 5
Service: 5
My go - to pizza can’t go wrong with a jumbo slice ! Best pepperoni in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage
Ordered on a Sunday night a week ago. Pizza was delivered looking like it had been dropped several times. A total mess. Order taker hung up in the middle of giving directions. When call was made to complain about the messed up Pizza, all manager was willing to do was a $5.00 discount on another order. Pizza with delivery and tip was $45.00
Atmosphere: 3
Food: 4
Service: 2
Customer service, quality of food and overall business is terrible. Fire the girl atThe front and make better pizza. The other Rosatis are great. Yours in barrington should be stripped of its
Atmosphere: 1
Food: 1
Service: 1
Loading...