Go to any other subway. We ordered on the app for a pick up order, as we walk in, an employee was sitting at a table with our food next to them, instead of in the pick up shelves... they missed a bag of chips and we tried to explain we ordered 3 and got 2. After like 5 minutes they finally realized we were just missing 1 bag of chips... and once I got home and opened my sandwich they put lettuce instead of spinach. Never again.
Food: 1
Service: 1
Kekasmai M
I witnessed the sandwich artists touch a whole bunch of things with their gloves and never changed them before continuing to touch ingredients/preparing more sandwiches. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Shane Shen
Worst Subway store ever! Ordered 2 footers from the app. One was asked normal salt but was actually put so much salt almost wanted throw away. The other one missed 3 out of 7 add-ons!!!
Atmosphere: 1
Food: 1
Service: 1
S M
Clean, fast, and curious service.
Atmosphere: 3
Food: 5
Service: 5
Monica Paz-Gamez
Is like go got back to the past clean and safe
Atmosphere: 5
Food: 5
Service: 4
meet gulabani
Walked in at 9:23 pm and was told by the person behind the register that subway was closed for the night. I asked her what the hours were and she replied that it had closed at 9 pm. Google says this subway closes at 10. Please fix the hours or bad customer service.
Service: 1
Sunny Sharma
I wish I could leave 0 stars. The person making my sandwich was blatantly high. She barely put anything on the sandwich. When I asked for more she took massive handfuls and slammed them on the bread, basically destroying my sandwich. The other worker started using her bare hands when making my wife’s sandwich. She didn’t listen to what my wife was telling her, and after each request the employee gave attitude. On a previous occasion I ordered and the person making my sandwich was putting the wrong items on my sandwich. I kept telling her to stop, and she didn’t until I raised my voice. She probably would have heard me clearly if she didn’t have her AirPods in. I have used this location multiple times due to convenience when it comes to picking up my kids, but I would much rather drive to the one in Hoffman estates down Barrington road because of the piss poor quality here.
Atmosphere: 1
Food: 1
Service: 1
Bright Olonilua
How can a dustbin be on the sink. That is so unsanitary.
S. Swanky
Not a fan of this location. They don’t take coupons.
Donna Carlson
I ordered a bmt sandwich, and the bread was stail, I have had two sandwiches there and will never go back. Makes the trip to lake Zurich worth it to Jersey Mike's. This is the Barrington location, sucks!
The lady behind the counter should learn some respact and the way to treat customers..
Atmosphere: 1
Food: 5
Service: 4
Shabu Jacob
Worst subway experience ever. The food was extremely bad, and they packed my items incorrectly. I would recommend everyone go to a different place.
Atmosphere: 2
Food: 1
Service: 1
Marcin Popiolek
I came to Subway to get a $6.99 footlong. The woman working there told me that I had to order it online to get the deal, fine. I went to my truck to get a $6.99 footlong coupon. So, ordered the garlic steak and she told me I can only order 1 of things in the glass. So I read the exclusions and the garlic steak is not one of them. After I mentioned that she then told me that she doesnt have to take my coupon and she is rude. What kind of game are you guys playing. I hope you fire this person. Never going back because of you very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
dhruv patel
I recently had a deeply disappointing experience at Subway that I feel compelled to share. The staff displayed a concerning level of unprofessionalism and a lack of basic customer service skills. Despite clearly stating my preferences, they prepared my sandwich incorrectly and refused to make the necessary adjustments. Their dismissive attitude and unwillingness to address the issue made it clear that customer satisfaction is not a priority for them. This level of service is unacceptable and reflects poorly on Subway's commitment to its customers. I won't be returning, and I strongly advise others to consider their options before choosing this location.
Atmosphere: 1
Food: 1
Service: 1
Ritu Patel
Rubbish service they canceled our order second time. They judge people and discriminate their customers. They provide opposite of what you order. They cannot follow simple English instructions. Maybe the person make it don’t even know how to read English when it says no onions. They don’t even deserve one start they should be closed soon if they continue treating their customers bad.
Go to any other subway. We ordered on the app for a pick up order, as we walk in, an employee was sitting at a table with our food next to them, instead of in the pick up shelves... they missed a bag of chips and we tried to explain we ordered 3 and got 2. After like 5 minutes they finally realized we were just missing 1 bag of chips... and once I got home and opened my sandwich they put lettuce instead of spinach. Never again.
Food: 1
Service: 1
I witnessed the sandwich artists touch a whole bunch of things with their gloves and never changed them before continuing to touch ingredients/preparing more sandwiches. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Worst Subway store ever! Ordered 2 footers from the app. One was asked normal salt but was actually put so much salt almost wanted throw away. The other one missed 3 out of 7 add-ons!!!
Atmosphere: 1
Food: 1
Service: 1
Clean, fast, and curious service.
Atmosphere: 3
Food: 5
Service: 5
Is like go got back to the past clean and safe
Atmosphere: 5
Food: 5
Service: 4
Walked in at 9:23 pm and was told by the person behind the register that subway was closed for the night. I asked her what the hours were and she replied that it had closed at 9 pm. Google says this subway closes at 10. Please fix the hours or bad customer service.
Service: 1
I wish I could leave 0 stars. The person making my sandwich was blatantly high. She barely put anything on the sandwich. When I asked for more she took massive handfuls and slammed them on the bread, basically destroying my sandwich. The other worker started using her bare hands when making my wife’s sandwich. She didn’t listen to what my wife was telling her, and after each request the employee gave attitude. On a previous occasion I ordered and the person making my sandwich was putting the wrong items on my sandwich. I kept telling her to stop, and she didn’t until I raised my voice. She probably would have heard me clearly if she didn’t have her AirPods in. I have used this location multiple times due to convenience when it comes to picking up my kids, but I would much rather drive to the one in Hoffman estates down Barrington road because of the piss poor quality here.
Atmosphere: 1
Food: 1
Service: 1
How can a dustbin be on the sink. That is so unsanitary.
Not a fan of this location. They don’t take coupons.
I ordered a bmt sandwich, and the bread was stail, I have had two sandwiches there and will never go back. Makes the trip to lake Zurich worth it to Jersey Mike's. This is the Barrington location, sucks!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady behind the counter should learn some respact and the way to treat customers..
Atmosphere: 1
Food: 5
Service: 4
Worst subway experience ever. The food was extremely bad, and they packed my items incorrectly. I would recommend everyone go to a different place.
Atmosphere: 2
Food: 1
Service: 1
I came to Subway to get a $6.99 footlong. The woman working there told me that I had to order it online to get the deal, fine. I went to my truck to get a $6.99 footlong coupon. So, ordered the garlic steak and she told me I can only order 1 of things in the glass. So I read the exclusions and the garlic steak is not one of them. After I mentioned that she then told me that she doesnt have to take my coupon and she is rude. What kind of game are you guys playing. I hope you fire this person. Never going back because of you very poor customer service.
Atmosphere: 1
Food: 1
Service: 1
I recently had a deeply disappointing experience at Subway that I feel compelled to share. The staff displayed a concerning level of unprofessionalism and a lack of basic customer service skills. Despite clearly stating my preferences, they prepared my sandwich incorrectly and refused to make the necessary adjustments. Their dismissive attitude and unwillingness to address the issue made it clear that customer satisfaction is not a priority for them. This level of service is unacceptable and reflects poorly on Subway's commitment to its customers. I won't be returning, and I strongly advise others to consider their options before choosing this location.
Atmosphere: 1
Food: 1
Service: 1
Rubbish service they canceled our order second time. They judge people and discriminate their customers. They provide opposite of what you order. They cannot follow simple English instructions. Maybe the person make it don’t even know how to read English when it says no onions. They don’t even deserve one start they should be closed soon if they continue treating their customers bad.
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