Dunkin'
320 W Chrysler Dr, Belvidere
(815) 222-0343
Recent Reviews
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They have breakfast items, all day with makes it convenient for a quick treat for when im on the go and in a rush. And its affordable.They also have a changing menu that keeps things updated with the holidays, so theres always so.thing new, like there valentines menu. Plus friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Coffee is usually fine. If you order through the app and have food of any kind in that order, you pretty much always have to go back to the counter or drive through because they either give you the wrong items or give you nothing at all.
Atmosphere: 3
Food: 3
Service: 1
I’ve been to this Dunkin several times to try and give them a chance after messing up my orders several times, and they just aren’t redeeming themselves. I ordered a caramel iced latte with oat milk due to my dairy sensitivity, and the guy working at the speaker repeated oatmilk back to me and the drink they gave me was not made with oatmilk and it was not on the tag on the drink. I understand I should have checked before leaving but really? Should I really have to do that? If the drink is repeated back to me correctly but the drink handed to me was wrong, that’s on them.
Atmosphere: 2
Food: 1
Service: 2
It's been two days in a row that I buy my avocado toast and I order clearly with bacon they charge me the bacon and I don't receive it
Food: 3
Service: 1
The vanilla bean iced coffees are the best
Atmosphere: 5
Food: 5
Service: 5
They were pretty nice But the quality of the food is poor and I'm not happy I thought we paid for service a premium service we get charged to premium prices don't we?
Atmosphere: 3
Food: 1
Service: 3
When I come to this location I always ask for light Ice on my Ice coffee . Today literally Ice 3/4 of the way in the cup . What’s the point of being able to ask for it but get more ice than coffee ? I was told by an employee the owner tells them not to give light ice and they get in trouble if they do . I’m thinking Walmart Dunkin may want my business more . I’m paying for coffee not ice !!!!!!!!!!!! Wish I could attach a picture of my coffee today with all the ice and clearly the label says light ice . Your losing this customer !
Atmosphere: 3
Food: 5
Service: 3
I absolutely love to new location and the employees are super kind and smiley at this location my drink and food was great the donut selection was way better I will definitely be back to this location specifically!
Atmosphere: 5
Food: 5
Service: 5
Very clean and well designed inside. Efficient and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Rude, No help, they stand in the drive thru are talking.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Coffee is always good but they literally just put a thin layer of cream cheese on my bagel and called it a day… i knew it was not going to be good since it got handed to me quick. Won’t be going here no more.
Atmosphere: 3
Food: 1
Service: 3
Everyone is very nice and hardworking!
Atmosphere: 5
Food: 5
Service: 5
Everything about this Dunkin' was good, from service to clean restrooms and plenty of parking, but the only thing that should have been good was the drinks, and they were awful.
Atmosphere: 4
Food: 4
Service: 3
This location is hands down the best! Staff is super friendly, organized and fast service! Never disappointed! The coffee is always on point just like their service! Keep up the fantastic work ladies!
Atmosphere: 5
Food: 5
Service: 5
I'm usually not one to complain, but I've had a few bad experiences at this Dunkin. Each time, the same girl working the drive-thru in the morning was not only rude but also messed up my order. One time, she forgot my avocado, asked for the bags back, and accused me of scamming, which I found totally inappropriate since food places aren't supposed to take food back. Then, she started yelling at me for not moving up while I was checking my bags to make sure she didn't mess up again—and guess what? She did. I feel customers shouldn't be treated this way and I'm disappointed in the management team at Dunkin.
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