Place was fine staff were nice and food was great! The pizza honestly tasted better than I expected with a verry fair price to with it! Highly recommend requesting additional sauce on your pizza it felt kind of lacking however it was really good. 👍
Atmosphere: 2
Food: 4
Service: 4
Lance
I don’t usually write reviews but this made me really sad to see. I don’t know anyone by name, it was only my 3rd or so time being here. But there were two women working up front when I ordered and you could tell one lady had been there longer and was talking to the other lady like she was scum on her shoe. Very condescending and rude. It seemed the girl knew what she was doing for the most part so it was very uncomfortable to watch. I hope that young lady sees this post and knows that someone saw her. Food was good and really fast but that lady’s attitude ruined the whole experience
Atmosphere: 1
Food: 5
Service: 5
CWG 1983
I ordered a pizza online and it was perfect. Being a truck driver sometimes we end up eating junk. Well not today if this is junk give me more. Pizza was fresh and made accurate. Drivers vehicle was clean with his uniform and himself. Driver displayed a positive attitude and earned his tip. Will order whenever I’m in the area. Continue to have great customer service.
Atmosphere: 5
Food: 5
Service: 5
amy kampert
I put an order in online and I asked for it to be delivered and they messed that up and had it for carry out so then I call them and ask them what was going on and they said they would remake the food and deliver it I don't think they may remade the food because it was cold when we got it.Not happy at all
Food: 1
Service: 1
Willa Cooper
The pizza is good, but they need to have gloves on
Jordie Hale
Only good thing was the person who delivered my food, order was messed up and overpriced.
Atmosphere: 1
Food: 1
Service: 1
Sue Groth
We eat here a lot and always get great service and great pizza.
Heading there for lunch :) Thin crust with hamburger. Great coupon deals!!!
Atmosphere: 5
Food: 5
Service: 5
Allen Williams
This is kinda my go to place when I have the kids and grandkids over. The pizza was as expected, nice and hot, got her sooner then expected. Only issue I have is the pizza hut app. It's so frustrating, took me longer to place the order online then it did for me to receive it. It's been this way for months now. Yes I could've called like I've done in the past when struggling with the app. But it was real loud where I was and I can't hear anyways! Pizza Hut fix the bugs in the app!
Atmosphere: 5
Food: 5
Service: 5
JBoof
I love Pizza Hut. The stuffed crust is always amazing. I’ll never get tired of it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza
Gina Pearson
Our extended family of 12 just dined in and had a wonderful meal! Pizza was delicious!! We had a variety of pizzas from deep dish to tavern style and everyone was perfect! Our server was so polite and prompt. It was a great dinner.
I cannot express enough how impressed I am with this location. I live in Cherry Valley and I haven’t ordered Pizza Hut in awhile. So I wanted a quick pizza so I got on the app( which had drastically changed since I last ordered) and got the stuffed pizza deal. I ordered breadsticks as well and paid. After that it said it would be 78 minutes which at first I was like wow they must be super busy and just assumed it was because it was Friday and Valentine’s Day as well. It wasn’t until my order wasn’t updating that I looked at the location i ordered from and realized it was the Belvidere location and that the one usually by my house had closed. Just when I was ready to cancel the order I was notified it was on its way. Once the driver got here ( bless his heart) I apologized profoundly and explained which he said really it was no big deal. I had tipped him through the app but gave him a few more dollars cash. The driver was so sweet and never once did they cancel my order or were rude to me. And the food was pretty good too. Highly recommend this establishment!!!
Food: 5
Service: 5
Recommended dishes: Breadsticks
Jeff Barr
My wife called to place an order. She had to talk to a woman at a call center that was not good. Ordered a large thin cheese and sausage pizza and a taco pizza with no onions but add green olives. She was told no green only black. She told the woman a beef taco when she didn't ask what kind( they usually say beef or chicken,,) . She said what else. She said that was all just what ever comes on a taco pizza. She should have just hung up and called somewhere else. We heard a dog barking in the background. She asked her if she was at the store and she answered yes. When we got home surprise surprise the taco pizza was wrong! Only had cheese sausage and green olives! Next time if we don't talk to someone at the pizza hut we will go elsewhere.
Service: 1
Andrea Wallace
I am a volunteer for Make a Wish. This Pizza Hut location helped make a little one's wish celebration even more magical by hosting the family for a meal! They were so generous and accommodating- truly community minded. The food was excellent and served in a timely manner! So grateful to them.
Paul Sova
This location is a joke! Do not order from them as your food will never be cooked thoroughly. We have ordered from there 2 times in past six months or so and both times the cheese was barely melted, crust gooey etc. I don't understand how you can't cook a pizza until it is done. Use the correct time on the timer or just check and make sure the cheese is golden brown before you pull it out the oven. Waste of our money 2 times now when pizza hut was all we were craving.
Place was fine staff were nice and food was great! The pizza honestly tasted better than I expected with a verry fair price to with it! Highly recommend requesting additional sauce on your pizza it felt kind of lacking however it was really good. 👍
Atmosphere: 2
Food: 4
Service: 4
I don’t usually write reviews but this made me really sad to see. I don’t know anyone by name, it was only my 3rd or so time being here. But there were two women working up front when I ordered and you could tell one lady had been there longer and was talking to the other lady like she was scum on her shoe. Very condescending and rude. It seemed the girl knew what she was doing for the most part so it was very uncomfortable to watch. I hope that young lady sees this post and knows that someone saw her. Food was good and really fast but that lady’s attitude ruined the whole experience
Atmosphere: 1
Food: 5
Service: 5
I ordered a pizza online and it was perfect. Being a truck driver sometimes we end up eating junk. Well not today if this is junk give me more. Pizza was fresh and made accurate. Drivers vehicle was clean with his uniform and himself. Driver displayed a positive attitude and earned his tip. Will order whenever I’m in the area. Continue to have great customer service.
Atmosphere: 5
Food: 5
Service: 5
I put an order in online and I asked for it to be delivered and they messed that up and had it for carry out so then I call them and ask them what was going on and they said they would remake the food and deliver it I don't think they may remade the food because it was cold when we got it.Not happy at all
Food: 1
Service: 1
The pizza is good, but they need to have gloves on
Only good thing was the person who delivered my food, order was messed up and overpriced.
Atmosphere: 1
Food: 1
Service: 1
We eat here a lot and always get great service and great pizza. Heading there for lunch :) Thin crust with hamburger. Great coupon deals!!!
Atmosphere: 5
Food: 5
Service: 5
This is kinda my go to place when I have the kids and grandkids over. The pizza was as expected, nice and hot, got her sooner then expected. Only issue I have is the pizza hut app. It's so frustrating, took me longer to place the order online then it did for me to receive it. It's been this way for months now. Yes I could've called like I've done in the past when struggling with the app. But it was real loud where I was and I can't hear anyways! Pizza Hut fix the bugs in the app!
Atmosphere: 5
Food: 5
Service: 5
I love Pizza Hut. The stuffed crust is always amazing. I’ll never get tired of it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personal Pizza
Our extended family of 12 just dined in and had a wonderful meal! Pizza was delicious!! We had a variety of pizzas from deep dish to tavern style and everyone was perfect! Our server was so polite and prompt. It was a great dinner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very satisfied, keep up the good work!
I cannot express enough how impressed I am with this location. I live in Cherry Valley and I haven’t ordered Pizza Hut in awhile. So I wanted a quick pizza so I got on the app( which had drastically changed since I last ordered) and got the stuffed pizza deal. I ordered breadsticks as well and paid. After that it said it would be 78 minutes which at first I was like wow they must be super busy and just assumed it was because it was Friday and Valentine’s Day as well. It wasn’t until my order wasn’t updating that I looked at the location i ordered from and realized it was the Belvidere location and that the one usually by my house had closed. Just when I was ready to cancel the order I was notified it was on its way. Once the driver got here ( bless his heart) I apologized profoundly and explained which he said really it was no big deal. I had tipped him through the app but gave him a few more dollars cash. The driver was so sweet and never once did they cancel my order or were rude to me. And the food was pretty good too. Highly recommend this establishment!!!
Food: 5
Service: 5
Recommended dishes: Breadsticks
My wife called to place an order. She had to talk to a woman at a call center that was not good. Ordered a large thin cheese and sausage pizza and a taco pizza with no onions but add green olives. She was told no green only black. She told the woman a beef taco when she didn't ask what kind( they usually say beef or chicken,,) . She said what else. She said that was all just what ever comes on a taco pizza. She should have just hung up and called somewhere else. We heard a dog barking in the background. She asked her if she was at the store and she answered yes.
When we got home surprise surprise the taco pizza was wrong! Only had cheese sausage and green olives! Next time if we don't talk to someone at the pizza hut we will go elsewhere.
Service: 1
I am a volunteer for Make a Wish. This Pizza Hut location helped make a little one's wish celebration even more magical by hosting the family for a meal! They were so generous and accommodating- truly community minded. The food was excellent and served in a timely manner! So grateful to them.
This location is a joke! Do not order from them as your food will never be cooked thoroughly. We have ordered from there 2 times in past six months or so and both times the cheese was barely melted, crust gooey etc. I don't understand how you can't cook a pizza until it is done. Use the correct time on the timer or just check and make sure the cheese is golden brown before you pull it out the oven. Waste of our money 2 times now when pizza hut was all we were craving.
Food: 1
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