This place has completely gone downhill since they fired all the old employees. The one guy is not too bad, but the owner, I believe, and the lady are absolutely horrible and rude. They talk about you in front of your face in their language. Also, the lady talks about you again when she rings you up and sees you didn't leave a tip. They have completely lost my business.
Atmosphere: 1
Food: 1
Service: 1
Alex Ahearn
I already had a bad experience at this location months ago but now I am currently posting on behalf of my husband who went in there recently to buy a 6-inch sub only to be charged by an incompetent employee over 20 bucks for a 6-in meatball sub no way does a 6-in sub cost over $20 if I wanted him to get ripped off I would go across the street to McDonald's to get a couple of egg McMuffins in the morning. I am glad he refused the sandwich from there we will never go back to this location and I will highly recommend others to not go to this location. I have also filed a complaint with the better Business bureau.
Atmosphere: 1
Food: 1
Service: 1
Diana Perez
Workers are very nice
Atmosphere: 5
Food: 5
Service: 5
MARCUS MORAVEK
Google would not let me add a 2nd review. On the most recent visit VJ came thru again with awesome service. Overall, Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience!
Parking: Google would not let me add a 2nd review. On the most recent visit VJ came thru again with awesome service. Overall, Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience! Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Ruth Haberstich
They were friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Isaac Diaz
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
Jonas Reece
food was bomb service was bomb 10/10
Atmosphere: 5
Food: 5
Service: 5
Max Acceleration
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Cecilia Lindley
The customer service is great! VJ does a wonderful job! The food is fresh and good!
Atmosphere: 5
Food: 5
Service: 5
Yazmin Saenz
This has to be the best subway I’ve ever been to. They’re always welcoming and friendly. Fast service and food is always delicious. Couldn’t say enough good things.
Owners rude and not helpful. Only care about the money. Will not give this location another penny.
Atmosphere: 1
Food: 3
Service: 1
Blue_Jay
I get a cold every time I order something from here. Let your employees stay home if they're sick. Sick people should not be handling food, but that seems to be the standard here.
Atmosphere: 1
Food: 1
Service: 1
Daniel Miley
I recommend not stopping at this location eat. To start off with the bad experience, they were doing a deal buy any 2 foot long meals for $26. So my son, my niece and a friend of theirs went in. My son had ordered his meal and my nieces meal for the deal and when the staff realized there was another sandwich added to the order they refused the deal and said that because he’s buying three sandwiches the deal is off. So then, after a short argument, my son was like whatever he went to pay for the food and ended up and getting a fourth sandwich that they tried telling him that he ordered. my son had tried telling them. He only ordered three as There’s only three people standing there when he declined. They basically told him we are not throwing this away. You ordered it you’re getting it and they charged him for the fourth sandwich that he did not order. so he was basically told if you want your sandwiches you have to get all of them with no deal even though they were promoting it. In my opinion there is unfriendly rude. That isn’t the first time my family has gone there and dealt with such issues from management with bad customer service. This is done quite often at this location. They mess up on orders and blame the customers so that management doesn’t come down on them and get any of the employees in trouble so if you value your customer service, your food and your family I recommend going to a different subway.
Service: 1
Jeff Faurie
This Subway in Belvidere IL was very professional. The Subway in Poplar Grove IL, I will never go back too..
Atmosphere: 5
Food: 5
Service: 5
Dillon Reidinger
Since new ownership has taken over this subway has had a complete turn around. The restaurant is cleaner, the people are friendlier, and the food is the best it’s ever been. Great job fixing the place!
This place has completely gone downhill since they fired all the old employees. The one guy is not too bad, but the owner, I believe, and the lady are absolutely horrible and rude. They talk about you in front of your face in their language. Also, the lady talks about you again when she rings you up and sees you didn't leave a tip. They have completely lost my business.
Atmosphere: 1
Food: 1
Service: 1
I already had a bad experience at this location months ago but now I am currently posting on behalf of my husband who went in there recently to buy a 6-inch sub only to be charged by an incompetent employee over 20 bucks for a 6-in meatball sub no way does a 6-in sub cost over $20 if I wanted him to get ripped off I would go across the street to McDonald's to get a couple of egg McMuffins in the morning. I am glad he refused the sandwich from there we will never go back to this location and I will highly recommend others to not go to this location. I have also filed a complaint with the better Business bureau.
Atmosphere: 1
Food: 1
Service: 1
Workers are very nice
Atmosphere: 5
Food: 5
Service: 5
Google would not let me add a 2nd review. On the most recent visit VJ came thru again with awesome service. Overall, Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience!
Parking: Google would not let me add a 2nd review. On the most recent visit VJ came thru again with awesome service. Overall, Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience! Always very knowledgeable, friendly, courteous, with early morning hours every day. Always a superb experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
They were friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Very nice employees
Atmosphere: 5
Food: 5
Service: 5
food was bomb service was bomb 10/10
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
The customer service is great! VJ does a wonderful job! The food is fresh and good!
Atmosphere: 5
Food: 5
Service: 5
This has to be the best subway I’ve ever been to. They’re always welcoming and friendly. Fast service and food is always delicious. Couldn’t say enough good things.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Owners rude and not helpful. Only care about the money. Will not give this location another penny.
Atmosphere: 1
Food: 3
Service: 1
I get a cold every time I order something from here. Let your employees stay home if they're sick. Sick people should not be handling food, but that seems to be the standard here.
Atmosphere: 1
Food: 1
Service: 1
I recommend not stopping at this location eat. To start off with the bad experience, they were doing a deal buy any 2 foot long meals for $26. So my son, my niece and a friend of theirs went in. My son had ordered his meal and my nieces meal for the deal and when the staff realized there was another sandwich added to the order they refused the deal and said that because he’s buying three sandwiches the deal is off. So then, after a short argument, my son was like whatever he went to pay for the food and ended up and getting a fourth sandwich that they tried telling him that he ordered. my son had tried telling them. He only ordered three as There’s only three people standing there when he declined. They basically told him we are not throwing this away. You ordered it you’re getting it and they charged him for the fourth sandwich that he did not order. so he was basically told if you want your sandwiches you have to get all of them with no deal even though they were promoting it. In my opinion there is unfriendly rude. That isn’t the first time my family has gone there and dealt with such issues from management with bad customer service. This is done quite often at this location. They mess up on orders and blame the customers so that management doesn’t come down on them and get any of the employees in trouble so if you value your customer service, your food and your family I recommend going to a different subway.
Service: 1
This Subway in Belvidere IL was very professional. The Subway in Poplar Grove IL, I will never go back too..
Atmosphere: 5
Food: 5
Service: 5
Since new ownership has taken over this subway has had a complete turn around. The restaurant is cleaner, the people are friendlier, and the food is the best it’s ever been. Great job fixing the place!
Atmosphere: 5
Food: 5
Service: 5
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