Burger King
111 W Irving Park Rd, Bensenville
(630) 766-3119
Recent Reviews
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Unfortunately this burger king has this person as a manager when he doesn't know how to have a good attitude to treat customers I'm a client who passed three times a week I order my fresh food he gets upset he never wants to give me the receipt he always has problems with the receipts I ask him for the number of a manager and he says that he is the manager that person shouldn't be in that burger kin he doesn't want to give his name they should train this manager who has nothing of a manager he's very rude
Went for breakfast around 745 am
Drive trough person give me wrong order and when I ask he got a very bad attitude. He charge me extra on the order.
I don't have the time to get down from my car.
Very very bad experience.
Also he was in the phone all the time argument with someone else.
Food: 1
Good one
Atmosphere: 4
Food: 4
Service: 4
I recently placed a mobile order using the Burger King app, which instructed me to pick up my order through the drive-thru. After waiting an appropriate amount of time for my order to be prepared (three simple hamburgers), I drove to the drive-thru, gave my order number, and pulled up to the window as instructed.
This is where the experience went downhill. The employee at the window told me to drive to the front and wait, without offering any explanation. When I asked for clarification, he started speaking to me in an unprofessional and raised tone, despite me being polite and simply trying to understand the situation. He was completely unclear about my order and acted as though I had done something wrong by following the app’s instructions.
After being yelled at for no reason, I drove to the front as instructed and waited even longer. Another employee (not the one who yelled at me) eventually came outside. I explained my frustration and how long I had been waiting. He then went back inside and finally brought out my order after a few more minutes of waiting.
In total, it took almost 20 minutes to receive my three hamburgers – an unreasonably long wait for such a simple order. The rude and unprofessional behavior of the employee who handled my order at the drive-thru made the experience even worse. For reference, this individual was wearing something resembling a black ski mask.
This level of customer service is unacceptable. If I wanted to wait 20 minutes and deal with rude behavior, I could have gone elsewhere. Burger King needs to train its staff on professionalism and streamline their mobile order process to avoid frustrating situations like this.
Atmosphere: 1
Service: 1
I ordered 2 large hash browns & they were hard as a brick. Never again!
Atmosphere: 1
Food: 1
Service: 1
How can a business have a sign in their window saying they will be open 24 hours a day and have their listed hours of operation as open 24 hours, and yet somehow when I show up at 2:30am after driving 20 minutes one way, now they're somehow closed until 3:05? What is going on? That's ridiculous and a big waste of my time/gas.
Atmosphere: 1
Service: 1
Google and the app state that this store is open for 24 hours. I put in an order online, the app stating that my order was going to be ready at 2:34 AM. When I arrived at 2:40 AM, they told me that the store was closed and refused to serve me. hey said their system was closed but if that was the case the order would not have processed.
Atmosphere: 1
Service: 1
I ordered my aburgueza but my soda was thrown on me but everything got wet, my entrance to my car got my pants wet and everything was very bad service
Service: 1
I used to like this Burger King but as of late it’s been pure trash. I worked for the Fedex around the corner and on Friday nights we’d stop and grab food, never had a problem with the food or service. More recently, we stopped and asked for the $5 meal deal and the drive thru cashier said they don’t carry that even though the menu said to mention the deal in order to receive the price.
Today was the worst of any fast food experience, I’ll never ever get food from this Burger King as long as I work in the area. I asked for a chicken sandwich meal and I asked for light mayo. There’s clearly a white “sauce” on the sandwich. The cashier says, there’s no mayo on the sandwich. I said, ok sir, there’s something on there and he said no. Ok, I get the food, no receipt and in fact there was a white “sauce” on there. I couldn’t turn around as I was already on airport property, therefore I decided to call. They gave me so much attitude and told me to bring the sandwich back tomorrow for a different one. And it was overcooked.
Atmosphere: 1
Food: 1
Service: 1
My food hot and fresh is may favorite restaurant
Atmosphere: 5
Food: 5
Service: 5
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Everything perfect
Atmosphere: 5
Food: 5
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All very good service
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
Perfect may food fresh an hot
Atmosphere: 5
Food: 5
Service: 5
Great service and friendly I love thes place ❤️❤️❤️
Atmosphere: 5
Food: 5
Service: 5
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