Standard Arby's. Dined in. Service was quick, and the food was hot. The woman's bathroom was very clean.
Atmosphere: 5
Food: 5
Service: 5
Christina Karnes
Wouldn't answer the phone even though I called 14 times, so I go up there to the drive thru and the woman just stares at me for a solid minute then turned around and went back in. I knocked on the window and she comes out and says sorry we're closed. They close at 12am. This was at 1130. Server had a very snotty attitude. I will not be back.
Lea Rathbun
My daughter and I swung by one day and got dinner. We were in a hurry and went through the drive through. We began eating and the food was cold. I called up to let the employees know and they offered to replace it. I go up today and the drive thru lady was so sweet and we got our food. Everything seemed great and I was so excited to eat my Classic Roast Beef Sandwich, as was my daughter. We opened our sandwiches and they were overdone and on the wrong buns, buns we do not like. Unfortunately they went straight into the trash. Everytime I've called, I've gotten a busy tone. It's very frustrating. Friendly service, but my replacement mess up order was still messed up. 😞
Atmosphere: 5
Food: 3
Service: 5
Ronda Schuchmann
Stopped in for a bit with kids, food fresh, service was nice music playing some older music
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip
Marsha Roberts
They need new mgt and workers! The food is so nasty!! Everytime we go we get old dried out meat, with spots on it!! The last ham sandwich i had was terrible!! The girl doused it with mayonnaise. The employees are rude, all they do is play loud music and sit back their on their phones and sing.
Rebecca Cherry
Food is good and most of the workers are as well. However the last few times we have been here, the music was very loud and either inappropriate blues or heavy metal. It's definitely not a comfortable di ing experience.
Amanda Davis
My husband drove from west frankfort to benton to get Arby's and we are extremely unsatisfied with the service. He ordered a big beef and cheddar with extra sauce and gets all the way home to find that it was just the buns and roast beef no cheddar sauce no red ranch sauce . When you pay $32 for sandwiches you would think they could at least get the order right! We will never get food from here again !
The food was super fresh and this order was drive-thru I might add! Requested an extra thick choc shake (most places never do it right) and they nailed it. Like I said the order was picked up thru the drive-thru and made it safely and deliciously wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Thomas Jones
Just ok, not great.
Atmosphere: 1
Food: 2
Service: 3
Angela Abbott
Night shift it's a different place! The order was wrong the girl at the drive thru was snotty and hateful. Laughing because everything was wrong. Day shift ONLY FOR ME.
Atmosphere: 1
Food: 1
Service: 1
April Wright
Hot curly fries are the best!! Everything was fresh!
Service was lacking
Atmosphere: 2
Food: 4
Service: 3
It was very clean and well run.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Wonderful service
Atmosphere: 5
Food: 5
Service: 5
Standard Arby's. Dined in. Service was quick, and the food was hot. The woman's bathroom was very clean.
Atmosphere: 5
Food: 5
Service: 5
Wouldn't answer the phone even though I called 14 times, so I go up there to the drive thru and the woman just stares at me for a solid minute then turned around and went back in. I knocked on the window and she comes out and says sorry we're closed. They close at 12am. This was at 1130. Server had a very snotty attitude. I will not be back.
My daughter and I swung by one day and got dinner. We were in a hurry and went through the drive through. We began eating and the food was cold. I called up to let the employees know and they offered to replace it. I go up today and the drive thru lady was so sweet and we got our food. Everything seemed great and I was so excited to eat my Classic Roast Beef Sandwich, as was my daughter. We opened our sandwiches and they were overdone and on the wrong buns, buns we do not like. Unfortunately they went straight into the trash. Everytime I've called, I've gotten a busy tone. It's very frustrating. Friendly service, but my replacement mess up order was still messed up. 😞
Atmosphere: 5
Food: 3
Service: 5
Stopped in for a bit with kids, food fresh, service was nice music playing some older music
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef, French Dip
They need new mgt and workers! The food is so nasty!! Everytime we go we get old dried out meat, with spots on it!! The last ham sandwich i had was terrible!! The girl doused it with mayonnaise. The employees are rude, all they do is play loud music and sit back their on their phones and sing.
Food is good and most of the workers are as well. However the last few times we have been here, the music was very loud and either inappropriate blues or heavy metal. It's definitely not a comfortable di ing experience.
My husband drove from west frankfort to benton to get Arby's and we are extremely unsatisfied with the service. He ordered a big beef and cheddar with extra sauce and gets all the way home to find that it was just the buns and roast beef no cheddar sauce no red ranch sauce . When you pay $32 for sandwiches you would think they could at least get the order right! We will never get food from here again !
Restaurantji Recommends
Got it delivered and it was cold when delivered.
Food: 2
Service: 1
The food was super fresh and this order was drive-thru I might add! Requested an extra thick choc shake (most places never do it right) and they nailed it. Like I said the order was picked up thru the drive-thru and made it safely and deliciously wonderful!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Just ok, not great.
Atmosphere: 1
Food: 2
Service: 3
Night shift it's a different place! The order was wrong the girl at the drive thru was snotty and hateful. Laughing because everything was wrong. Day shift ONLY FOR ME.
Atmosphere: 1
Food: 1
Service: 1
Hot curly fries are the best!! Everything was fresh!
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