This McDonald's has become my go-to in the area, and for good reason! While no place is perfect, the very few mistakes I've encountered here over numerous visits have been corrected quickly and with a smile. That's a testament to their truly kind and efficient staff. Their positive attitude is infectious; it's easy to be kind in return when you're met with such consistently good vibes. It makes the whole experience, whether I'm using the drive-thru or opting for curbside pickup, genuinely pleasant. The food is reliably good, hitting that classic McDonald's spot every time. Coupled with the great employees, it’s a winning combination that sets this location apart. I can't speak to the interior since I haven't been inside, but the exterior is always kept impressively clean, which I appreciate. If you're looking for a dependable and friendly McDonald's experience, I highly recommend this particular restaurant. They definitely know how to treat their customers right.
REG P
Well, I bought a cup of oatmeal. It was kind of dry so I asked the manager for a couple of hot water. She gave me the cup of water, but it wasn’t enough so I asked for a little more hot water. She said it would be $.25. I said well I have a cup it will still be $.25. I only had large bills on me and she refused to take that because it was too large so I walked out of there with dry oatmeal and customers were shaking their heads at her saying she was wrong for that what happened to good old-fashioned customer service
C Smith
Went through drive through . The kid taking the money tries to rip you off , I paid cash. Be careful
Ciara Williams
I love McDonald's
My google review
Food was fresh. Drinks were good. Staff was nice. Had a great experience here. Inside was clean as well. Surprised by the reviews honestly.
Henry Norris
I had a terrible experience at the McDonald’s in Berkeley, IL. My two cheeseburger meal came without any patties—missing the main ingredient entirely. I spoke with someone named Maggie, but instead of offering a replacement or a proper solution, all I got was a refund. To make matters worse, I ended up wasting 15 minutes driving back to the restaurant. The overall service was disappointing and the customer care was extremely poor. There’s a clear need for better training so employees can accurately read orders and ensure the food is made correctly. I won’t be returning.
Sherri McIntosh
The chicken nuggets not good at all.
Johnny alvarez
Great place could never go wrong with a Big Mac meal no pickles extra mc sauce with a dr pepper 😭😭
Carroll Sykes
Another one of my favorite McDonald's. Those steak biscuit sandwiches are so day-yum good.
Barb Arnone
Food was called over seasoned horrible never will go back again
The fries were cold, the order was delayed. I understand that the drive-thru is full but the food was cold without napkins.
David Ulm
Terrible experience!! Order my food through the drive through and they tell me to pull up and they will bring out my food. Sitting in my car forever I had to get out of my car and walk inside and get my food. The employee was extremely rude and didn’t offer any apologies. Then I call the restaurant phone number to speak with the manager and nobody picks up. Awful customer service.
Shavonne Griffin
Went through the drive thru to order dinner for my daughter and I. The associate was very short in her communication. When we arrived to the window to pay, the cashier just gave the total without repeating the order. The poor customer service is one of the reasons I don't frequent this location.
Antonio Olvera
A very clean, nice, very nice place
Atmosphere: 5
Food: 4
Service: 4
Anthony Wilbanks
It's the worst ever always getting orders wrong yet some how always busy dosent matter if u go in or drive threw it's always a cluster
This McDonald's has become my go-to in the area, and for good reason! While no place is perfect, the very few mistakes I've encountered here over numerous visits have been corrected quickly and with a smile. That's a testament to their truly kind and efficient staff.
Their positive attitude is infectious; it's easy to be kind in return when you're met with such consistently good vibes. It makes the whole experience, whether I'm using the drive-thru or opting for curbside pickup, genuinely pleasant.
The food is reliably good, hitting that classic McDonald's spot every time. Coupled with the great employees, it’s a winning combination that sets this location apart. I can't speak to the interior since I haven't been inside, but the exterior is always kept impressively clean, which I appreciate. If you're looking for a dependable and friendly McDonald's experience, I highly recommend this particular restaurant. They definitely know how to treat their customers right.
Well, I bought a cup of oatmeal. It was kind of dry so I asked the manager for a couple of hot water. She gave me the cup of water, but it wasn’t enough so I asked for a little more hot water. She said it would be $.25. I said well I have a cup it will still be $.25. I only had large bills on me and she refused to take that because it was too large so I walked out of there with dry oatmeal and customers were shaking their heads at her saying she was wrong for that what happened to good old-fashioned customer service
Went through drive through . The kid taking the money tries to rip you off , I paid cash. Be careful
I love McDonald's
Food was fresh. Drinks were good. Staff was nice. Had a great experience here. Inside was clean as well. Surprised by the reviews honestly.
I had a terrible experience at the McDonald’s in Berkeley, IL. My two cheeseburger meal came without any patties—missing the main ingredient entirely. I spoke with someone named Maggie, but instead of offering a replacement or a proper solution, all I got was a refund. To make matters worse, I ended up wasting 15 minutes driving back to the restaurant. The overall service was disappointing and the customer care was extremely poor. There’s a clear need for better training so employees can accurately read orders and ensure the food is made correctly. I won’t be returning.
The chicken nuggets not good at all.
Great place could never go wrong with a Big Mac meal no pickles extra mc sauce with a dr pepper 😭😭
Another one of my favorite McDonald's. Those steak biscuit sandwiches are so day-yum good.
Food was called over seasoned horrible never will go back again
Restaurantji Recommends
The fries were cold, the order was delayed. I understand that the drive-thru is full but the food was cold without napkins.
Terrible experience!! Order my food through the drive through and they tell me to pull up and they will bring out my food. Sitting in my car forever I had to get out of my car and walk inside and get my food. The employee was extremely rude and didn’t offer any apologies. Then I call the restaurant phone number to speak with the manager and nobody picks up. Awful customer service.
Went through the drive thru to order dinner for my daughter and I. The associate was very short in her communication. When we arrived to the window to pay, the cashier just gave the total without repeating the order. The poor customer service is one of the reasons I don't frequent this location.
A very clean, nice, very nice place
Atmosphere: 5
Food: 4
Service: 4
It's the worst ever always getting orders wrong yet some how always busy dosent matter if u go in or drive threw it's always a cluster
Atmosphere: 1
Food: 1
Service: 1
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