Pizza Hut
5545 St Charles Rd, Berkeley
(708) 493-9688
Recent Reviews
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Overpriced for a mid stuff crust
Horrible service made 2 orders and both got canceled for no reason
I personally don’t like this Pizza Hut I threw up from it that experience was bad every time I get Pizza Hut now I don’t have a appetite for it bad quality pizza ever other pizza I’m fine with only one is this specific Pizza Hut .
Worse place to order from bad management my food was supposed to be ready at 8 was there 30min and my food was cold never agian
My husband ordered the wrong thing I called back to see if he can exchange for a different item and they told me no I have to pay the full price for the one I want and I don’t think that’s right because It wasn’t what I wanted so they could’ve switched one for the other same price The manager was rude and I say I never eat Pizza Hut no more
Food was cold crust was so thin that the toppings was bigger than the crust I will say this goodbye Pizza Hut this is last time I order from you
We went to the store at the time we were told but it wasn't ready. Waited until the screen that it was done, went to the counter to get it and was told they forgot to put it in the oven. No apologies or offers of compensation.
Atmosphere: 1
Food: 3
Service: 1
Order food from Pizza Hut saw the commercial for the triple treat box and was excited to try it, pizza was like a frozen pizza really thin and flavorless we also didn’t receive the whole order did not receive the bread sticks that were supposed to come with the order I tried to call and was left ringing and when someone did answer they promptly hung up the phone definitely was not worth the money if I could give it zero stars I would
Food: 1
Service: 1
I received an incomplete order. One pizza was perfect and one did not have all the toppings I ordered. Essentially, I paid extra and did not receive my correct order.
Food: 3
Service: 3
I have to say Tony O and the staff are amazing always so helpful giving the deals that are going on GREAT CUSTOMER SERVICE!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The best service I have ever received at a Pizza Hut establishment. Omar served us with great enthusiasm, the flavor is very good and the price was very affordable.
Customer service is very good
They are very friendly and the price is perfect
Atmosphere: 5
Food: 5
Service: 5
Fresh pizza and hands down best service I have received tonight. We will be coming back soon.
Atmosphere: 5
Food: 5
Service: 5
Did not give me what I ask for! I ask for sausage stuff crust , I get pepperoni regular crust and couldn’t contact them to let them know!
Maria, as the manager, I hope you take time to read this review. If a customer orders an item, rather than you intentionally screwing up their order and not informing the customer during pick up (where they are paying in store so there's ample time to bring it up), and then when the customer contacts you about it on the drive home, you inform them you don't issue refunds thus the customer can "go ahead and call" customer care. Well, I don't think this 1 star review needs to be justified further. I can understand mistakes happen, but being intentional about an incorrect order and not attempting to provide a refund showcases poor management, lack of service and carelessness. Hope you learn the skills needed to maintain management as I don't see you being one for long.
Atmosphere: 1
Food: 1
Service: 1
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