OSHA will be shutting you guys down soon . Who is in charge of the hiring process? bringing in a "new" manager that doesn't know how to manage and is more disrespectful than the other manger that got fired . She hasn't even been there 30 days yet.. I've been coming to this location for years , not for the service or food but to see when will it go out of business.. From the management to the regular employees , I'm not sure who is worse . The only person at this location that shows management material is Zarious hands down. He is polite, he runs the place with TLC . Amazing at doing his job. He is great; very consistent. We are all rooting for you Zarious no doubt . Also Isnt it illegal to hire only Spanish speaking people? this is America , you see them on there phone translating non-stop in front of all of us, poor service . That's why all of our order are wrong not good communication,more than half the people in there speaks Spanish. so unfair ...You deserve no stars ..
L Stape
This is my favorite Burger King restaurant in the Chicagoland area. Zarius goes above and beyond to create the most courteous and effectively efficient environment possible. The cook and this location is also excellent. I make sure to visit several times a week and every time Zarius and the crew always provide an exemplary experience and service!
Atmosphere: 5
Food: 5
Service: 5
Michele B
Clean, friendly staff and delicious food.
Aq Ibrahiym
If I didn't speak Spanish,(They didn't know I DID)I would feel very uncomfortable visiting this establishment. It's not customers fault, they're working a job that doesn't pay what they believe they're worth...Will NOT return
Atmosphere: 3
Food: 3
Service: 2
Abel M.
The first time I went there was pretty decent. Clean tables, clean chairs. I ordered a whopper and it was great. Customer service was decent too; they were kind with me.
E M.
Terrible service! Food is disgusting! They just don't care! They need to be closed permanently or get a better management team! They are just there for work checks! Food is super nasty compared to other locations! I will never ever recommend this location to anyone! I wish I could give 0 stars!
Mario Fuentes
Used to love these burger king but after they hire people who don't want to work and work unhappy . And have loud music on all the time . Also are so rude to customers .
Atmosphere: 1
Food: 1
Service: 1
Alex Tamalunas
Experienced Slow drive thru service in mid evening and only second car.
Ro Crochet
We used drive thru. No atmosphere to note.
Atmosphere: 1
Food: 4
Service: 4
Jose Geoff
Waited 5+ minutes at the drive thru, workers were on their phone when I drove past the window. Never going back there again.
Always have to wait a lot for fast food is like they do not have enough staff working in
Atmosphere: 2
Food: 3
Service: 1
harrisconnection Harris
Even though it's fast food I was satisfied with my visit. The burger was fresh, hot and delicious. The cashier was friendly and answered a question that I had in a pleasant way. This is a restaurant I would visit again.
Atmosphere: 5
Food: 5
Service: 5
Joshua beck
I enjoy the cermak BK very much very friendly workers great atmosphere great food and definitely not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Value Onion Rings, Cheeseburger
Elizabeth Puntos
There’s a guy that works nights in the drive thru and any time I go he’s always super nice. Even when there’s a line he’s efficient in the way he works. Give that man a raise ?️?️
Atmosphere: 5
Service: 5
M V
The manger is a good kind person . One of his employees didn’t want to give me a burger replacement which was wrongly made but the manger gave me a replacement . He kind hearted men heard my complaint and did the right thing . I’ve been eating here since a long time never had a problem at all . ?thumbs up for the manager .???✌️can’t say enough he needs a raise . The corporation really needs to give him at least a bonus or reward . Thumbs up for Burger King in Berwyn on Roosevelt rd .
OSHA will be shutting you guys down soon . Who is in charge of the hiring process? bringing in a "new" manager that doesn't know how to manage and is more disrespectful than the other manger that got fired . She hasn't even been there 30 days yet.. I've been coming to this location for years , not for the service or food but to see when will it go out of business.. From the management to the regular employees , I'm not sure who is worse . The only person at this location that shows management material is Zarious hands down. He is polite, he runs the place with TLC . Amazing at doing his job. He is great; very consistent. We are all rooting for you Zarious no doubt . Also Isnt it illegal to hire only Spanish speaking people? this is America , you see them on there phone translating non-stop in front of all of us, poor service . That's why all of our order are wrong not good communication,more than half the people in there speaks Spanish. so unfair ...You deserve no stars ..
This is my favorite Burger King restaurant in the Chicagoland area. Zarius goes above and beyond to create the most courteous and effectively efficient environment possible. The cook and this location is also excellent. I make sure to visit several times a week and every time Zarius and the crew always provide an exemplary experience and service!
Atmosphere: 5
Food: 5
Service: 5
Clean, friendly staff and delicious food.
If I didn't speak Spanish,(They didn't know I DID)I would feel very uncomfortable visiting this establishment. It's not customers fault, they're working a job that doesn't pay what they believe they're worth...Will NOT return
Atmosphere: 3
Food: 3
Service: 2
The first time I went there was pretty decent. Clean tables, clean chairs. I ordered a whopper and it was great. Customer service was decent too; they were kind with me.
Terrible service! Food is disgusting! They just don't care! They need to be closed permanently or get a better management team! They are just there for work checks! Food is super nasty compared to other locations! I will never ever recommend this location to anyone! I wish I could give 0 stars!
Used to love these burger king but after they hire people who don't want to work and work unhappy . And have loud music on all the time . Also are so rude to customers .
Atmosphere: 1
Food: 1
Service: 1
Experienced Slow drive thru service in mid evening and only second car.
We used drive thru. No atmosphere to note.
Atmosphere: 1
Food: 4
Service: 4
Waited 5+ minutes at the drive thru, workers were on their phone when I drove past the window. Never going back there again.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Always have to wait a lot for fast food is like they do not have enough staff working in
Atmosphere: 2
Food: 3
Service: 1
Even though it's fast food I was satisfied with my visit. The burger was fresh, hot and delicious. The cashier was friendly and answered a question that I had in a pleasant way. This is a restaurant I would visit again.
Atmosphere: 5
Food: 5
Service: 5
I enjoy the cermak BK very much very friendly workers great atmosphere great food and definitely not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Value Onion Rings, Cheeseburger
There’s a guy that works nights in the drive thru and any time I go he’s always super nice. Even when there’s a line he’s efficient in the way he works. Give that man a raise ?️?️
Atmosphere: 5
Service: 5
The manger is a good kind person . One of his employees didn’t want to give me a burger replacement which was wrongly made but the manger gave me a replacement . He kind hearted men heard my complaint and did the right thing . I’ve been eating here since a long time never had a problem at all . ?thumbs up for the manager .???✌️can’t say enough he needs a raise . The corporation really needs to give him at least a bonus or reward . Thumbs up for Burger King in Berwyn on Roosevelt rd .
Atmosphere: 4
Food: 5
Service: 3