Jimmy John's

7028 Cermak Rd, Berwyn
(708) 788-7800

Recent Reviews

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Catherine

I got a kickin chicken wrap combo with a side of potato salad. The potato salad should've been tossed away yesterday because today is Sunday October 5th. Less work and more customers with food borne illnesses like Staphylococcus aureus and Clostridium perfringens!

Diana Montes

My husband and me walk in to get some sandwiches and they tell us there are very busy what kind the business are those

Service: 1

Doug777

Great Sandwiches, friendly and speedy staff

Atmosphere: 5

Food: 5

Service: 5

ty ever

Might be the slowest delivery place of all time. Will take over a hour for delivery. The blind is leading the blind there!

Atmosphere: 3

Food: 3

Service: 1

Shashank Singh

Great service at this location, they fixed an app screwup without even hesitating

aimee

i ordered at 6pm and my food isn’t even here yet and it’s 6:36pm…if i wanted to order food and wait this long, i would’ve ordered a pizza 👎👎

Antonio Vazquez

I recently had one of those rare, unexpectedly delightful drive-through experiences. The moment I pulled up, I was greeted by a friendly, chatty voice over the speaker that set a welcoming tone. The ordering process was smooth and efficient—even during a busy part of the day, the staff’s attention to getting each detail right made me feel like they genuinely cared about my meal.

When I finally received my sandwich, it immediately hit all the right notes. The bread was toasted to perfection, providing that satisfying crunch alongside a soft, flavor-enhancing interior. I love me a chocolate chip cookie from there.

Atmosphere: 5

Food: 5

Service: 5

Eidorian

I drove to this location. I was informed that there was no bread. Bummer.

Atmosphere: 1

Food: 1

Service: 2

Anibal Ruiz

Great customer service and very clean. Friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Bill J

ONE STAR. And I'm being generous. I'm writing this update because, shockingly, NO ONE has followed up with me about my previous complaint. Absolutely unacceptable. I tried to give Jimmy John's the benefit of the doubt, but their customer service is clearly non-existent. Let me reiterate: my drive-thru experience was beyond upsetting. I waited over 30 minutes in line, which is ridiculous in itself. was told someone would contact me. Guess what? Crickets. Radio silence. Nothing. So here I am, publicly airing my grievances AGAIN. Do yourself a favor and skip this Jimmy John's. They clearly don't care about their customers, and they certainly don't care about getting orders right. Freaky fast? More like freaky frustrating. I'm done.

Update: their response was just more waste of my time. Not a single response. Be better

Stay Away. Not freaky not fast. Spent over 30 min in drive thru because their speaker won't work. Kid behind window wouldn't even acknowledge

Worst Jimmy Johns on the Planet

Atmosphere: 1

Food: 1

Service: 1

Mercurio Arboria

In to -go bag, there was no indication on each individual sandwich marking what was ordered. humans had to paw each order to find out which sandwich was theirs.

Parking: Not convenient, but acceptable.

Atmosphere: 3

Daniela Gonz

I love that this location has drive thru 😁

I love getting the Turkey Tom or the Spicy East Coast Italian if I’m hungry hungry lol

I love to order online and get it delivered when I am working from home but the last two times they messed up my order. I received the wrong sandwich one time and the other time I ordered and side pasta salad and never received it.

I called the store and received a refund so make sure to call if your order is wrong.

I still love ❤️ Jimmy John’s

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Beach Club, Turkey Tom, Chicken Caesar Wrap

Mireya Pineda

I ordered the Vito on Thursday for lunch. I ate about an hour and a half later I started to not feel well. As the day went on I had a headache and terrible stomach ache. I was so sick and yup it was food poisoning. That night and the whole next day vomiting body aches and fever. Never ever again will I eat from this place. How disgusting. Either someone preps food with dirty hands or it’s 3 day old lunch meat. Do better Jimmy John’s. You guys literally made me sick. Think before you eat out. Disgusting. You can kill someone with your toxic food.

Food: 1

Judith Jones

Only downfall, had food delivered wanted it left at the door. The delivery driver rang the bell. I have a sleeping little one and well please leave it at the door and text. You ask for the number. That's about it. Everything else was perfect

Food: 5

Service: 5

Adrian Cortez

Smh got my order wrong again waited about 5 min the only good thing u guys got right was the drink sandwich had no lettuce wtf guys really I rather eat subway cause of this

Atmosphere: 1

Food: 1

Service: 1

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