McDonald's
6401 Cermak Rd, Berwyn
(708) 749-3002
Recent Reviews
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It's a McDonald's so I really should have known better! Just reinforces that this is not a good choice ever.
Atmosphere: 2
Food: 2
Service: 1
My local McDonald's however they seem to get something wrong with my order more often than they get it right (online or in the drive thru). Or they just forget to take my order, multiple times I've been left waiting to order at the drive thru while they take several orders from the other line, I used to just get back in line but after so many times it starts to feel disrespectful.
Atmosphere: 4
Food: 3
Service: 2
I’ve noticed lately that they are up charging on drinks and not sharing in the ordering process that there’s an up charge. One of the biggest violations that I caught last month was when I had a water with my meal, but on my receipt it said I was charged for a large sweet tea and when I inquired about it, the employee acted like she didn’t know English of which there was no resolution so I ended up taking the survey on my receipt and failed them in every way possible. Now with today being the second time that I’ve ordered and I’m noticing a $.30 drink up charge and was not told about it of which it shouldn’t have been an up charge especially if I’m ordering a meal, no substitutions -no changes at all. So it seems to be that this is a new scam that law-enforcement needs to be notified of.
Kids Playplace: neglecting parents don’t watch their kids, there was older kids playing at the toddler area and they were running up and down with their shoes on and one of them went up to the play area with his drink on his hand, and his mom didn’t realized until I made the comment to my kid to be careful bc there was a drink where they were playing. Ice cream wasn’t available at my last visit.
Atmosphere: 2
Food: 3
Service: 4
I am working for doordash and the customer service here is unacceptable. Once i pulled over to the drive through and asked for the order i’ve received, this orange hair girl hits me with sum “byee”. I can later see that she clearly clocks out while having me unattended.
Doing my job, i went inside trying to get a hold of the staff. They were doing nothing but chitchatting back in the kitchen. Absolutely unprofessional. Do not order from this mcdonald’s unless you want your food to get cold. Never Again.
Atmosphere: 1
Food: 1
Service: 1
In and out
Food: 3
Service: 3
CHOCOLATE chip cookies were nice and warm just the way we love them 😋
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Ice Cream Cone, Apple Pie
Worts services ever drive thru always missing food and it drags messing up the orders.
Atmosphere: 1
Food: 1
Service: 1
This store is the worst I order from them today got cold food and missing iteams and I call to confront them and the manager got all crazy with me and said they would only refund 1 iteam witch is crazy after going thru all this I should got all my food made fresh and the way I order I will be calling hr on the manager should be fired
The children who serve give one thing for another. I don't like the service. They have to be bilingual. Well I say
Food: 5
Service: 3
Restaurantji Recommends
Bad costumer service, bad and aggressive answers to costumer. How traning to manager? I'm sure that the owner is verol that his managers in costume services relationship.
Food: 1
Fast food place is more low food place. After 18 mins of ordering i asked about my food and mentioned its been more than 15 mins.
The answer was “they all waiting”
Total wait 23 mins to get 2 meals.
Atmosphere: 1
Food: 2
Service: 1
Terrible items they call food.
Atmosphere: 1
Food: 1
Service: 1
Bad experience multiple time in a row. No point in using curbside pickup in any type of bad weather they won’t come out. They have refused to take app codes just saying it’s down. No apologies just an indifference given by staff
Atmosphere: 1
Food: 1
Service: 1
It's ok . The people are usually slow and always forget something lol
Atmosphere: 2
Food: 2
Service: 2
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