Recommended dishes: Brownie, Grilled Cheese, Mac & Cheese
Alexandra Perez
My order came under a different name and I was accused of taking someone's oder. The kitchen female cook, reprimanded me for taking the food to with she then threw the receipt at me. I thank her for her patience and for I apologize for ruining your service procedure. To which she laughed at me. Then the male manager came and accused me of stealing another clients information. As I informed him that I did not and showed proof of it, he said never mind but never did i receive an apology for the horrible experience.
Service: 1
Rachel
Panera are y’all struggling? Do y’all need extra pocket money to get by? Because I can’t get by with just 4 tooth sized croutons for a soup.
Cordell Bovastro
Ordered a full salad and this is literally what’s in the container. This looks like a SIDE salad! I’m so disappointed. I love Panera but the quality and service at this location is terrible.
Atmosphere: 2
Food: 1
Service: 1
diana maldonado
Do not bother ordering Catering from them. They got my delivery delivered 45 minutes late. I had 15 missing bagels, the bagels were not cut as instructed and the bagel spread was missing. They said we can refund you $20 for this mess. This ruined my employee event. Don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
Sarita Trujillo
I went to get Panera this morning. I had terrible allergies and I just wanted to get some soup and a sandwich with my boyfriend. I went through the drive through and Chanel took care of me wonderfully. I never had great customer service. The customer service was fast. Chanel was so sweet and nice to me. I felt acknowledged and seen. Employees like Chanel deserve recognition!!! To wake up and treat people like they matter is wonderful. I will be coming back to this location. ?
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
Esperanza Aguirre Aguirre
The very dirty place. I don't recommend it, the employees just chatting and the place is dirty, the tables are dirty and garbage everywhere.
Jessica Velez
I have ordered from here a few times now. The last time I had an order there were chunks of the peel still stuck on the avocado of my green goddess salad. Today I had places and order around 7:40am and when I got to the place to pick it up the order was not made at all and they had to refund me for everything then I had to pay for my lunch and pull around again. I don't understand what went wrong.
Customer service was excellent. Chanel was so pleasant, it made my evening! Bakery items seemed fresh, even at 8:30pm!
Atmosphere: 5
Food: 5
Service: 5
Lawrence Street
I love Panera Bread, but for some reason, I thought this one was small. WelI, I was wrong!
It's a nice size restaurant with the usual great Panera Bread energy and inviting atmosphere. I've added this one to my list of personal Panera offices. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini
Gustavo
Why tf don’t they have soups ready 1hr after opening ?♂️?♂️nope 4hrs later ?lazy
Atmosphere: 1
Food: 1
Service: 3
Anthony Garcia
Emily the manager is so helpful really need more people like her! I was in a rush today during lunch and she helped me leave very happy! Had promo error code she was very knowledgeable quick and understanding definitely 100% customer service skills.will come here lots more often!
Allison.
Atmosphere: 5
Food: 5
Service: 5
Andrea Faulk
Human error happens and the people behind the counter made it right and we’re so nice about it. Highly recommend this location the employees are very nice and it makes me want to come back to THIS location. :
Run from this place. Awful.
They heated up my friend’s Canes!
Kid-friendliness: Certified child approve
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Brownie, Grilled Cheese, Mac & Cheese
My order came under a different name and I was accused of taking someone's oder. The kitchen female cook, reprimanded me for taking the food to with she then threw the receipt at me. I thank her for her patience and for I apologize for ruining your service procedure. To which she laughed at me. Then the male manager came and accused me of stealing another clients information. As I informed him that I did not and showed proof of it, he said never mind but never did i receive an apology for the horrible experience.
Service: 1
Panera are y’all struggling? Do y’all need extra pocket money to get by? Because I can’t get by with just 4 tooth sized croutons for a soup.
Ordered a full salad and this is literally what’s in the container. This looks like a SIDE salad! I’m so disappointed. I love Panera but the quality and service at this location is terrible.
Atmosphere: 2
Food: 1
Service: 1
Do not bother ordering Catering from them. They got my delivery delivered 45 minutes late. I had 15 missing bagels, the bagels were not cut as instructed and the bagel spread was missing. They said we can refund you $20 for this mess. This ruined my employee event. Don’t recommend.
Atmosphere: 1
Food: 1
Service: 1
I went to get Panera this morning. I had terrible allergies and I just wanted to get some soup and a sandwich with my boyfriend. I went through the drive through and Chanel took care of me wonderfully. I never had great customer service. The customer service was fast. Chanel was so sweet and nice to me. I felt acknowledged and seen. Employees like Chanel deserve recognition!!! To wake up and treat people like they matter is wonderful. I will be coming back to this location. ?
Food: 5
Service: 5
Recommended dishes: Broccoli Cheddar Soup
The very dirty place. I don't recommend it, the employees just chatting and the place is dirty, the tables are dirty and garbage everywhere.
I have ordered from here a few times now. The last time I had an order there were chunks of the peel still stuck on the avocado of my green goddess salad. Today I had places and order around 7:40am and when I got to the place to pick it up the order was not made at all and they had to refund me for everything then I had to pay for my lunch and pull around again. I don't understand what went wrong.
Atmosphere: 3
Food: 2
Service: 2
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Customer service was excellent. Chanel
was so pleasant, it made my evening! Bakery items seemed fresh, even at 8:30pm!
Atmosphere: 5
Food: 5
Service: 5
I love Panera Bread, but for some reason, I thought this one was small. WelI, I was wrong!
It's a nice size restaurant with the usual great Panera Bread energy and inviting atmosphere. I've added this one to my list of personal Panera offices. ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panini
Why tf don’t they have soups ready 1hr after opening ?♂️?♂️nope 4hrs later ?lazy
Atmosphere: 1
Food: 1
Service: 3
Emily the manager is so helpful really need more people like her! I was in a rush today during lunch and she helped me leave very happy! Had promo error code she was very knowledgeable quick and understanding definitely 100% customer service skills.will come here lots more often!
Allison.
Atmosphere: 5
Food: 5
Service: 5
Human error happens and the people behind the counter made it right and we’re so nice about it. Highly recommend this location the employees are very nice and it makes me want to come back to THIS location. :
Atmosphere: 5
Food: 5
Service: 5
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