Preordered my drink via appArrived and it wasn’t readyI was the only customer in the buildingHe was taking his timeI had to tell him I had to go to workHe said it wasn’t his faultI had just told him to give me a refund so I can go
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: PB Delight
Obaida Bn
Very nice new
Atmosphere: 5
Food: 5
Service: 5
saul martinez
Yazan was very friendly got a smoothie 40oz I recommend this fruits are the
Atmosphere: 5
Food: 5
Service: 5
Kenneth Jefferson
New staff a little weak new staff us better
Atmosphere: 3
Food: 3
Service: 3
Mayra Corona
Customer service sucked. The staff looked annoyed, and the place smelled like cigarettes. The smoothies were good, but the atmosphere makes me not want to come back.
Atmosphere: 1
Food: 4
Service: 1
Cinthia Torres
As a first time costumer I was extremely disappointed by the customer service provided. I said hello to the person behind the counter and he didn’t even respond, he looked annoyed to be there. Will never go back.
Atmosphere: 1
Service: 1
Sammielle Almore
They don’t even open on at the time it has on the door or website. Starting off bad already ridiculous.
Penelope Jade S.
I hate to make this review because I went there for the first time two days ago and my experience was great, but unfortunately that was not the case yesterday. The first time I went here I ordered the açaí coco haze and I specifically asked if there were peanuts because I have a severe peanut allergy and the employee proceeded to say no peanuts so I continued with my order. The first time I had it the smoothie bowl was delicious and everything was fine. Yesterday I returned because it was really delicious and I wanted to order it again. As I order I proceed to ask again if there are any peanuts because this is not the same employee as the day before, and I know there is no peanuts from my order yesterday but I always have to confirm because of my severe peanut allergy, he proceeds to say no and I continue with my order. My smoothie bowl was made first out of my complete order so I proceed to eat a few bites, maybe 4-5 bites, and all of a sudden I feel my tongue tingling and my lips are starting to swell. I stop the employee and ask are you sure there are no peanuts because I am having an allergic reaction. Two employees proceed to say there are no peanuts, but I try to explain that I am having an allergic reaction and I am allergic to peanuts so there has to be peanuts. I tried to stay calm, but I had to leave to seek medical attention, so I needed to go. The employees were kind enough to offer a new bowl, but at this point I couldn't even eat another one as I was having an active allergic reaction. They were very confused and I'm not sure if they really understood the severity of a food allergy. I accepted the their offer to make another one, but I had to leave immediately to buy Benadryl to hold me over until I went to the emergency room. My boyfriend went back to grab the new bowl which they inform him they did not include granola in the new bowl because they had a new shipment of granola that could have caused my allergic reaction. When he told me they said this to him I was frustrated because the employees should always know the ingredients of their products in situations like this where their customers have food allergies. Unfortunately, I had to go to the emergency room where they treated me for my allergic reaction and now I have to pay a pretty penny for my visit because there was some trace of peanuts in my smoothie bowl.
michael jackson
They were so kind to remake my order once my girl wanted it changed after she took 3 sips off it. Staff is very nice & commendable for that. You definitely should try out this smoothie king
Atmosphere: 5
Food: 5
Service: 5
Kei Lynn
Stood around for about 10 minutes with 2 other people in front of me. None of us served. No one said hello/good morning. Just looked at me and said
Man FIRE!!! I usually go in to pick up Uber eats orders, always heard good feedback from friends! Tried it out for my first time last week and I almost cried!! No foreal. I’m super big on drinking my fruits instead of eating them and I was craving a smoothie real bad. Placed an order.. 5 minutes after placing my order I go to pick up my smoothie for my husband and I and we were both in awe!! We’ll definitely be spending our money with smoothie king on cermak more often! They have so many healthy/ tasty varieties.. so far our favorite is the juice blend that has a papaya based I just forgot the name ? UPDATE: it’s called LEMON TWIST STRAWBERRY!! get the 40 oz you won’t regret it ??
Atmosphere: 5
Food: 5
Service: 5
Jonathan Flores
Got there 10 minutes before closing. Walked in & was looking at the menu. Employee said he was closed but business hours say 9pm. Terrible impression for first time customers.
Service: 1
Twist
Ordered from the Berwyn location in the morning. Arrived at 7:30 am only to find they were not open. Another lady was outside and indicated this is the 3rd time she has ordered online and got there to find they were not opened. She said 2 other cars pulled up and said the same thing. As I'm driving away, a couple of people went to the door in the front and back. This is unacceptable. I will not be returning to this location.Update: Against my better judgment I went back last week to the Berwyn location and ordered a bowl only to find that the acai was frozen hard. What am I supposed to do with that. I didn't make a purchase to have to wait for it to thaw out. I will not be back to the Berwyn location.
Tan
Ordered from the Berwyn location in the morning. Arrived at 7:30 am only to find they were not open. Another lady was outside and indicated this is the 3rd time she has ordered online and got there to find they were not opened. She said 2 other cars pulled up and said the same thing. As I'm driving away, a couple of people went to the door in the front and back. This is unacceptable. I will not be returning to this location.Update: Against my better judgment I went back last week to the Berwyn location and ordered a bowl only to find that the acai was frozen hard. What am I supposed to do with that. I didn't make a purchase to have to wait for it to thaw out. I will not be back to the Berwyn location.
Virginia Cheng-Mankiewicz
Had the most delicious smoothie and I can't wait to try the other flavors! I'm glad they list the employee name on the receipt because Yazan provided exceptional customer service with a smile.
Preordered my drink via appArrived and it wasn’t readyI was the only customer in the buildingHe was taking his timeI had to tell him I had to go to workHe said it wasn’t his faultI had just told him to give me a refund so I can go
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: PB Delight
Very nice new
Atmosphere: 5
Food: 5
Service: 5
Yazan was very friendly got a smoothie 40oz I recommend this fruits are the
Atmosphere: 5
Food: 5
Service: 5
New staff a little weak new staff us better
Atmosphere: 3
Food: 3
Service: 3
Customer service sucked. The staff looked annoyed, and the place smelled like cigarettes. The smoothies were good, but the atmosphere makes me not want to come back.
Atmosphere: 1
Food: 4
Service: 1
As a first time costumer I was extremely disappointed by the customer service provided. I said hello to the person behind the counter and he didn’t even respond, he looked annoyed to be there. Will never go back.
Atmosphere: 1
Service: 1
They don’t even open on at the time it has on the door or website. Starting off bad already ridiculous.
I hate to make this review because I went there for the first time two days ago and my experience was great, but unfortunately that was not the case yesterday. The first time I went here I ordered the açaí coco haze and I specifically asked if there were peanuts because I have a severe peanut allergy and the employee proceeded to say no peanuts so I continued with my order. The first time I had it the smoothie bowl was delicious and everything was fine. Yesterday I returned because it was really delicious and I wanted to order it again. As I order I proceed to ask again if there are any peanuts because this is not the same employee as the day before, and I know there is no peanuts from my order yesterday but I always have to confirm because of my severe peanut allergy, he proceeds to say no and I continue with my order. My smoothie bowl was made first out of my complete order so I proceed to eat a few bites, maybe 4-5 bites, and all of a sudden I feel my tongue tingling and my lips are starting to swell. I stop the employee and ask are you sure there are no peanuts because I am having an allergic reaction. Two employees proceed to say there are no peanuts, but I try to explain that I am having an allergic reaction and I am allergic to peanuts so there has to be peanuts. I tried to stay calm, but I had to leave to seek medical attention, so I needed to go. The employees were kind enough to offer a new bowl, but at this point I couldn't even eat another one as I was having an active allergic reaction. They were very confused and I'm not sure if they really understood the severity of a food allergy. I accepted the their offer to make another one, but I had to leave immediately to buy Benadryl to hold me over until I went to the emergency room. My boyfriend went back to grab the new bowl which they inform him they did not include granola in the new bowl because they had a new shipment of granola that could have caused my allergic reaction. When he told me they said this to him I was frustrated because the employees should always know the ingredients of their products in situations like this where their customers have food allergies. Unfortunately, I had to go to the emergency room where they treated me for my allergic reaction and now I have to pay a pretty penny for my visit because there was some trace of peanuts in my smoothie bowl.
They were so kind to remake my order once my girl wanted it changed after she took 3 sips off it. Staff is very nice & commendable for that. You definitely should try out this smoothie king
Atmosphere: 5
Food: 5
Service: 5
Stood around for about 10 minutes with 2 other people in front of me. None of us served. No one said hello/good morning. Just looked at me and said
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Man FIRE!!! I usually go in to pick up Uber eats orders, always heard good feedback from friends! Tried it out for my first time last week and I almost cried!! No foreal. I’m super big on drinking my fruits instead of eating them and I was craving a smoothie real bad. Placed an order.. 5 minutes after placing my order I go to pick up my smoothie for my husband and I and we were both in awe!! We’ll definitely be spending our money with smoothie king on cermak more often! They have so many healthy/ tasty varieties.. so far our favorite is the juice blend that has a papaya based I just forgot the name ? UPDATE: it’s called LEMON TWIST STRAWBERRY!! get the 40 oz you won’t regret it ??
Atmosphere: 5
Food: 5
Service: 5
Got there 10 minutes before closing. Walked in & was looking at the menu. Employee said he was closed but business hours say 9pm. Terrible impression for first time customers.
Service: 1
Ordered from the Berwyn location in the morning. Arrived at 7:30 am only to find they were not open. Another lady was outside and indicated this is the 3rd time she has ordered online and got there to find they were not opened. She said 2 other cars pulled up and said the same thing. As I'm driving away, a couple of people went to the door in the front and back. This is unacceptable. I will not be returning to this location.Update: Against my better judgment I went back last week to the Berwyn location and ordered a bowl only to find that the acai was frozen hard. What am I supposed to do with that. I didn't make a purchase to have to wait for it to thaw out. I will not be back to the Berwyn location.
Ordered from the Berwyn location in the morning. Arrived at 7:30 am only to find they were not open. Another lady was outside and indicated this is the 3rd time she has ordered online and got there to find they were not opened. She said 2 other cars pulled up and said the same thing. As I'm driving away, a couple of people went to the door in the front and back. This is unacceptable. I will not be returning to this location.Update: Against my better judgment I went back last week to the Berwyn location and ordered a bowl only to find that the acai was frozen hard. What am I supposed to do with that. I didn't make a purchase to have to wait for it to thaw out. I will not be back to the Berwyn location.
Had the most delicious smoothie and I can't wait to try the other flavors! I'm glad they list the employee name on the receipt because Yazan provided exceptional customer service with a smile.