My husband and I was so excited to get a Charlie's Cheesesteak in town. We used to go to the one in the mall located in Chicago Ridge. Unfortunately this bolingbrook location is just not that good. My favorite was the chicken teriyaki philly, but here, it just soaked with sauce and the bread gets soggy. It's just not appetizing at all. I even asked for easy sauce and still received a puddle of sauce. I called and they said thats how it always is. It was NEVER like that at the other location.I will not be coming back and would not recommend bolingbrook location.
Last Chance Auto Repair
This place is on point ?! Delicious ? cheese steak sandwiches that can be counted on. Many flavors to choose from. Many tasty mixed lemonade drinks options ready to quench your thirst. Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
Sarahlisa Mendonca
I was craving Charleys from a long time and went I finally found out there was a store by me I was so happy. I went there and didn’t expect what happened. The cashier Ashok didn’t understand my order and gave me such a hard time, and I saw him touch my food without gloves. He handed me my soda cup by touching the inside of it with his dirty fingers. I had the sandwich at home and had such a bad tummy ache. This is bizzare. He also over charged me. I think if you cannot speak the language and understand it please take some training becits really sad for others. I am very dissatisfied and disappointed with this service and also have a bad stomach pain after eating it. WILL NEVER VISIT THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
Erin V.
We placed an order online for pickup. It appears they do not have a way to keep food warm as it was barely room temperature by the time we got it home, even tho we live less than a mile away and went to get it right after placing the order. The bread was not toasted at all. My husband asked for no tomatoes and they still put tomatoes on. It's not overly greasy, so that's a plus in my book. Overall, it was edible but not somewhere I'll order from again.
Ashish Goomar
Amazing wings and Philly
Atmosphere: 5
Food: 5
Service: 5
Skippy Official
Shiva had excellent customer service and shoutout to the dudes in the back cooking well too. Much love, thank you.
Atmosphere: 5
Food: 5
Service: 5
Gabrielle Lassen
Food tasted beyond over processed
Shirley Donegan
Friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
Sam Doshi
The crew is great. Very polite and accommodating. Great service.Food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Chicken Philly
Mrs. L
Food sucked, I prefer the charlies inside the mall, food is much better, the quality of the sandwich is 100%better than the neighborhood
Very good sandwiches! And this restaurant supports the military! AwesomeI love the real fruit added to the lemonade and how it adds the surprise of fruit when it comes through the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Parmesan Peppercorn Cheesesteak
Bhavnoor Saini
The staff is super friendly and nice; the food is well proportioned (regular size cheesesteak is huge) and tastes good. The boneless wings were good, and the cheesesteaks are fairly good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless Wings in Buffalo Sauce, Boneless Wings in BBQ Sauce, Chicken Philly
Tannika Jones
The food was good the first couple of times. This last time, everything looked rushed due to them being busy. Everything is made fresh, and gloves are used, which is important. Definitely recommend.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Fries
Brianna D.
Really gross- we ordered an original cheesesteak and another version - Both were really slimy, mostly grease, no meat and I ended up throwing out most of mine. Made the mistake of ordering mozz sticks as well- they give you a little marinara container with a pull back lid- it tasted like nothing I'd ever want to eat again. Can not stress enough how bad the food is.
Danny S.
Well the first thing that I had noticed was the lady they had it taking orders had a very very heavy accent and I could not communicate with her. I asked her if their wings were breaded and she said yes so I was going to order rings but then I look at the pictures of things and the wings are not breaded so I asked her are you sure your wings are breaded. She said yes. I said they're not breaded in the picture. Then she said no. And then there are a couple other issues. So I've never been here before so I ordered just the six piece nuggets. That should be enough for a meal for me. So I come to find it's not enough for a meal for me. These nuggets are so tiny. This is the average size of my six wings. So truly I had about eight bites of a six piece nugget. I feel there's just a bit overpriced for what you get.
My husband and I was so excited to get a Charlie's Cheesesteak in town. We used to go to the one in the mall located in Chicago Ridge. Unfortunately this bolingbrook location is just not that good. My favorite was the chicken teriyaki philly, but here, it just soaked with sauce and the bread gets soggy. It's just not appetizing at all. I even asked for easy sauce and still received a puddle of sauce. I called and they said thats how it always is. It was NEVER like that at the other location.I will not be coming back and would not recommend bolingbrook location.
This place is on point ?! Delicious ? cheese steak sandwiches that can be counted on. Many flavors to choose from. Many tasty mixed lemonade drinks options ready to quench your thirst. Friendly customer service.
Atmosphere: 5
Food: 5
Service: 5
I was craving Charleys from a long time and went I finally found out there was a store by me I was so happy. I went there and didn’t expect what happened. The cashier Ashok didn’t understand my order and gave me such a hard time, and I saw him touch my food without gloves. He handed me my soda cup by touching the inside of it with his dirty fingers. I had the sandwich at home and had such a bad tummy ache. This is bizzare. He also over charged me. I think if you cannot speak the language and understand it please take some training becits really sad for others. I am very dissatisfied and disappointed with this service and also have a bad stomach pain after eating it. WILL NEVER VISIT THIS LOCATION.
Atmosphere: 1
Food: 1
Service: 1
We placed an order online for pickup. It appears they do not have a way to keep food warm as it was barely room temperature by the time we got it home, even tho we live less than a mile away and went to get it right after placing the order. The bread was not toasted at all. My husband asked for no tomatoes and they still put tomatoes on. It's not overly greasy, so that's a plus in my book. Overall, it was edible but not somewhere I'll order from again.
Amazing wings and Philly
Atmosphere: 5
Food: 5
Service: 5
Shiva had excellent customer service and shoutout to the dudes in the back cooking well too. Much love, thank you.
Atmosphere: 5
Food: 5
Service: 5
Food tasted beyond over processed
Friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Cheesesteak
The crew is great. Very polite and accommodating. Great service.Food is great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Chicken Philly
Food sucked, I prefer the charlies inside the mall, food is much better, the quality of the sandwich is 100%better than the neighborhood
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Very good sandwiches! And this restaurant supports the military! AwesomeI love the real fruit added to the lemonade and how it adds the surprise of fruit when it comes through the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Parmesan Peppercorn Cheesesteak
The staff is super friendly and nice; the food is well proportioned (regular size cheesesteak is huge) and tastes good. The boneless wings were good, and the cheesesteaks are fairly good.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Boneless Wings in Buffalo Sauce, Boneless Wings in BBQ Sauce, Chicken Philly
The food was good the first couple of times. This last time, everything looked rushed due to them being busy. Everything is made fresh, and gloves are used, which is important. Definitely recommend.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Fries
Really gross- we ordered an original cheesesteak and another version - Both were really slimy, mostly grease, no meat and I ended up throwing out most of mine. Made the mistake of ordering mozz sticks as well- they give you a little marinara container with a pull back lid- it tasted like nothing I'd ever want to eat again. Can not stress enough how bad the food is.
Well the first thing that I had noticed was the lady they had it taking orders had a very very heavy accent and I could not communicate with her. I asked her if their wings were breaded and she said yes so I was going to order rings but then I look at the pictures of things and the wings are not breaded so I asked her are you sure your wings are breaded. She said yes. I said they're not breaded in the picture. Then she said no. And then there are a couple other issues. So I've never been here before so I ordered just the six piece nuggets. That should be enough for a meal for me. So I come to find it's not enough for a meal for me. These nuggets are so tiny. This is the average size of my six wings. So truly I had about eight bites of a six piece nugget. I feel there's just a bit overpriced for what you get.