Review is specific to a recent delivery experience. Consistent with other reviewers, this location created an atrocious experience with wait times. For having to be 'freaky fast,' we waited 45 minutes from order time to delivery, saw our order cancelled, and dealt with rude customer service when we called to complain about the delay. Definitely do not use this location for delivery - they have no idea how to manage logistics.
Atmosphere: 1
Food: 4
Service: 1
G G
I normally don’t leave reviews but I’ve never had such a bad experience at any Jimmy John’s I’ve ever been to. I went in to get a sandwich on my break, a #12, no cucumber and add easy onion. The guy at the register was rude, he didn’t even acknowledge me so I stood there waiting for him to let me know he was ready to take my order. When I looked down from the menu to see if he was ready he looked annoyed that I didn’t order yet, didn’t say anything to me just stared at me like I was inconveniencing him. So I told him my order as stated above. He put down no cucumber but easy tomato. Then told me I had a free cookie reward, I said sure, grabbed one. He charged me for it and if it wasn’t a reward I wouldn’t have gotten one. Okay, whatever I can pay the $3 for the cookie and I can deal without the onion. But when I got back to work and I bit into my sandwich there was cucumber, a lot of it as if they put extra cucumber. So at that point I was annoyed.
Rude service, didn’t take my order correctly, and charged me for a “free cookie”.
Be sure to check your receipt and your sandwich before leaving this location. Or just go to pot belly across the street instead because they don’t care about your business. I don’t know how they can drop the ball at every step of their job. Waste of money and time.
Atmosphere: 2
Food: 2
Service: 1
Hugo Martinez
Lady upfront you need to lower the volume to you attitude this is the first and last time we will eat here just because of you .
Atmosphere: 5
Food: 5
Service: 1
Karen Esparza
Love this location! I order from here frequently and they always get my order right however, they NEVER cut my sandwich in half even I request it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club, Turkey Tom
Bugs Bunny
I just made a call for an order was put on hold to see if my address was valid. They mistakenly didn't transfer the call to hold so I could hear them deciding weather they were going to take my order and in the end hung up on the call.
Service: 1
Jodi Thezan
Fresh sandwiches, very nice and friendly employees, the fastest delivery I've ever had for takeout. Thank you
Atmosphere: 5
Food: 5
Service: 5
Edwin Perez
Staff member raven makes our sandwiches the best! He’s always fast and hands out quality work and shows he cares about the customers orders. Been going to this location for months and every time he’s there always shows effort and makes my sandwiches the best like no other staff. I hope I got or spelled his name out right. I’m enjoying my order he just made me while writing this review! HE NEEDS A RAISE!!!
Atmosphere: 5
Food: 5
Service: 5
melissa It’s me
They did a good job on selecting employees. Every single employee is professional and goes above and beyond. I really enjoyed this location. The food is fresh 10star
theraf8100
Ham sandwich had a single paper thin slice. I was told that's the proper portion. Total bummer and waste of cash.
Over an hour for delivery. No no courtesy call or anything. Plus they used Uber eats drivers at this location.
Atmosphere: 4
Food: 4
Service: 1
Ryan Blackman
Stopped in on a Saturday night. Very friendly staff, quick service, and consistent sandwiches that were good quality like all Jimmy John’s.
A good experience with pleasant people working at this store.
Atmosphere: 5
Food: 5
Service: 5
Matt Szeliga
Don’t bother ordering online
Tony Lopez
Just stopped by to grab my in app pick up order. One sandwich, chips, and a cookie that I used my loyalty points on. I get home and it’s just the sandwich. Without my pickles & not “extra peppers” They even forgot to add the mustard packets I asked for…… No chips or cookie. Very upsetting. Would love a refund!
Freaky fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
Review is specific to a recent delivery experience. Consistent with other reviewers, this location created an atrocious experience with wait times. For having to be 'freaky fast,' we waited 45 minutes from order time to delivery, saw our order cancelled, and dealt with rude customer service when we called to complain about the delay. Definitely do not use this location for delivery - they have no idea how to manage logistics.
Atmosphere: 1
Food: 4
Service: 1
I normally don’t leave reviews but I’ve never had such a bad experience at any Jimmy John’s I’ve ever been to.
I went in to get a sandwich on my break, a #12, no cucumber and add easy onion. The guy at the register was rude, he didn’t even acknowledge me so I stood there waiting for him to let me know he was ready to take my order. When I looked down from the menu to see if he was ready he looked annoyed that I didn’t order yet, didn’t say anything to me just stared at me like I was inconveniencing him. So I told him my order as stated above. He put down no cucumber but easy tomato. Then told me I had a free cookie reward, I said sure, grabbed one. He charged me for it and if it wasn’t a reward I wouldn’t have gotten one. Okay, whatever I can pay the $3 for the cookie and I can deal without the onion.
But when I got back to work and I bit into my sandwich there was cucumber, a lot of it as if they put extra cucumber. So at that point I was annoyed.
Rude service, didn’t take my order correctly, and charged me for a “free cookie”.
Be sure to check your receipt and your sandwich before leaving this location. Or just go to pot belly across the street instead because they don’t care about your business. I don’t know how they can drop the ball at every step of their job. Waste of money and time.
Atmosphere: 2
Food: 2
Service: 1
Lady upfront you need to lower the volume to you attitude this is the first and last time we will eat here just because of you .
Atmosphere: 5
Food: 5
Service: 1
Love this location! I order from here frequently and they always get my order right however, they NEVER cut my sandwich in half even I request it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beach Club, Turkey Tom
I just made a call for an order was put on hold to see if my address was valid. They mistakenly didn't transfer the call to hold so I could hear them deciding weather they were going to take my order and in the end hung up on the call.
Service: 1
Fresh sandwiches, very nice and friendly employees, the fastest delivery I've ever had for takeout. Thank you
Atmosphere: 5
Food: 5
Service: 5
Staff member raven makes our sandwiches the best! He’s always fast and hands out quality work and shows he cares about the customers orders. Been going to this location for months and every time he’s there always shows effort and makes my sandwiches the best like no other staff. I hope I got or spelled his name out right. I’m enjoying my order he just made me while writing this review! HE NEEDS A RAISE!!!
Atmosphere: 5
Food: 5
Service: 5
They did a good job on selecting employees. Every single employee is professional and goes above and beyond. I really enjoyed this location. The food is fresh 10star
Ham sandwich had a single paper thin slice. I was told that's the proper portion. Total bummer and waste of cash.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
very good sanchwich very tasty
Atmosphere: 5
Food: 5
Service: 5
Over an hour for delivery. No no courtesy call or anything. Plus they used Uber eats drivers at this location.
Atmosphere: 4
Food: 4
Service: 1
Stopped in on a Saturday night. Very friendly staff, quick service, and consistent sandwiches that were good quality like all Jimmy John’s.
A good experience with pleasant people working at this store.
Atmosphere: 5
Food: 5
Service: 5
Don’t bother ordering online
Just stopped by to grab my in app pick up order. One sandwich, chips, and a cookie that I used my loyalty points on. I get home and it’s just the sandwich. Without my pickles & not “extra peppers” They even forgot to add the mustard packets I asked for…… No chips or cookie. Very upsetting. Would love a refund!
Atmosphere: 1
Food: 1
Service: 1
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