My first time ordering a Jimmy John's party box, and they didn't disappoint. I ordered in the morning, and it was ready for pick up on time. The young lady at checkout was pleasant and kind. The overall experience was good.
Food: 5
Service: 5
Arica Rosa
Literally every single time - it’s been 3 times now the bread has been semi burnt
Food: 3
Tony Lewis
I went to this Jimmy John's (JJ) today (6/21/24), I sent my 2 girls (16yo and 12yo) in the store with a $50 (this was the only bill i had on me) 2 get them something to eat while i waited in the car, my 12yo came out and said they won't except the money, I went into the store to ask why they wouldn't accept the money and the manager on duty said it was store policy (i don't know if it was store policy to accept $50 from non-adults or if it was policy to not accept $50 from non adults of color/he never really explained), I asked where is this policy posted and he said it's not. If you guys/JJ are going to make certain things store policy, you should post it so the public can know/see the store policy and not make things up as u see fit. I will never spend another dime of my hard earned at this or any other JJ location
Javier Salazar
Had a catering order and got skimped out got almost all bread and lettuce. VERY SAD!
Atmosphere: 1
Food: 1
Service: 1
Chris “Scrubboy” Zearfoss
Great sandwiches!
Food: 5
Service: 5
Krystal
Thanks for good customer service Annie!
Atmosphere: 5
Food: 5
Service: 5
A B
I paid $3 for extra turkey! I would sure hate to see what a regular serving is!
Atmosphere: 2
Food: 3
Service: 1
Crys Tal
Order food at 1:40. Receive via tracking - stating it was completed at 2:11. I call at 2:15 to see if it’s left, or in route. It’s been delivered to the wrong address multiple times in the past. The very inexperienced person on the phone, clueless of everything. Proceeds to tell me, they’re backed up. Okay, asking to please see if my order is there. Still clueless. Checks, comes back, it’s there, BUT the delivery driver won’t be back for another 40 minutes. By that time, I’ll be receiving my food over the two hour mark. I will never come back, especially to this location. Waiting for my refund. Never again.
Gina Alexandres
I order contactless delivery from this location quite a bit since this is my nearest JJ location and just wanted to say thank you for all that the delivery drivers do! They are very quick, always super pleasant, usually wave and say hello if they see me outside getting my order. It’s always a great experience.
Something needs to happen here. I keep trying to give this place a chance but I’m getting frustrated. It should not take an hour for me to get sandwiches that take 15 seconds to make. This is not an employee problem, this is an owner problem. You need to staff appropriately. On the flip side the employees are always nice and helpful. So at least there is that.
Joseph White
Always slow last two orders waited over 2 hours
Ren Ren
They used to be good, but i really hope that the app have an option that they don’t have delivery available… i made an order today and when i received an email they place it for tomorrow, and when i called the lady who answer told me they can’t change it for pick up but instead i have to place another order… that’s not helpful at all, very disappointed
My first time ordering a Jimmy John's party box, and they didn't disappoint. I ordered in the morning, and it was ready for pick up on time. The young lady at checkout was pleasant and kind. The overall experience was good.
Food: 5
Service: 5
Literally every single time - it’s been 3 times now the bread has been semi burnt
Food: 3
I went to this Jimmy John's (JJ) today (6/21/24), I sent my 2 girls (16yo and 12yo) in the store with a $50 (this was the only bill i had on me) 2 get them something to eat while i waited in the car, my 12yo came out and said they won't except the money, I went into the store to ask why they wouldn't accept the money and the manager on duty said it was store policy (i don't know if it was store policy to accept $50 from non-adults or if it was policy to not accept $50 from non adults of color/he never really explained), I asked where is this policy posted and he said it's not. If you guys/JJ are going to make certain things store policy, you should post it so the public can know/see the store policy and not make things up as u see fit. I will never spend another dime of my hard earned at this or any other JJ location
Had a catering order and got skimped out got almost all bread and lettuce. VERY SAD!
Atmosphere: 1
Food: 1
Service: 1
Great sandwiches!
Food: 5
Service: 5
Thanks for good customer service Annie!
Atmosphere: 5
Food: 5
Service: 5
I paid $3 for extra turkey! I would sure hate to see what a regular serving is!
Atmosphere: 2
Food: 3
Service: 1
Order food at 1:40. Receive via tracking - stating it was completed at 2:11. I call at 2:15 to see if it’s left, or in route. It’s been delivered to the wrong address multiple times in the past. The very inexperienced person on the phone, clueless of everything. Proceeds to tell me, they’re backed up. Okay, asking to please see if my order is there. Still clueless. Checks, comes back, it’s there, BUT the delivery driver won’t be back for another 40 minutes. By that time, I’ll be receiving my food over the two hour mark. I will never come back, especially to this location. Waiting for my refund. Never again.
I order contactless delivery from this location quite a bit since this is my nearest JJ location and just wanted to say thank you for all that the delivery drivers do! They are very quick, always super pleasant, usually wave and say hello if they see me outside getting my order. It’s always a great experience.
Atmosphere: 5
Food: 5
Service: 5
Fast service and very good subs
Restaurantji Recommends
Thanks for good customer service Annie!
Atmosphere: 5
Food: 5
Service: 5
I loved it
Something needs to happen here. I keep trying to give this place a chance but I’m getting frustrated. It should not take an hour for me to get sandwiches that take 15 seconds to make. This is not an employee problem, this is an owner problem. You need to staff appropriately. On the flip side the employees are always nice and helpful. So at least there is that.
Always slow last two orders waited over 2 hours
They used to be good, but i really hope that the app have an option that they don’t have delivery available… i made an order today and when i received an email they place it for tomorrow, and when i called the lady who answer told me they can’t change it for pick up but instead i have to place another order… that’s not helpful at all, very disappointed
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