McDonald's
295 N Weber Rd, Bolingbrook
(630) 378-4755
Recent Reviews
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Where is the chicken???
Atmosphere: 1
Food: 1
Service: 1
All around incompetence, My order was missing an entire 3 items and had another one added that I didn't want, the order wasn't even overly complicated it had 2 meals, 2 sandwiches and an extra fry that's it. In the middle of my order the cashier's friends came in and he said their name while I was talking, he told them he'd be over in a minute, and this guy proceeds to tell me he's making my chicken sandwich plain and he has my sprite, well imagine my surprise when I look at my receipt and neither of those things are on it so what he made plain? no idea since the bigmac still had sauce on it, and I'm missing a Mcflurry, I give the guy a chance laughing it off but he's already helping another guy who's order he also messed up. After he deals with that he darts off to be with his homeboys laughing and celebrating like he scored the last 3 in an NBA finals game when he just preformed like Jason Tatum at the register, leaving me standing at the counter STILL MISSING 3 ITEMS, After I flag down the manager she tells me "ok" and just leaves I guess she went to go make the items, confused I flag down another worker (who was very nice btw) who says I have to pay for the rest of the items and they won't refund me the expensive ass fries he accidentally put on, I'm over it and my company is too I had to leave soon so I begrudgingly fork over the money since they refused to refund me. Then she brings out my food which is somehow cold besides the sandwhich which didn't have any of the cheese I asked for and says she have to remake the mcfurry remarking "yea I don't know who made this" yeaaa wonder who, its half empty and missing the spoon, (why even add the oreos if its not filled up all the way????) then remakes it, queue more waiting then i get my food its cold I'm upset I barely eat then I leave. I get it was 10PM and the lobby was just closing but it was only me and 2 other people who ALREADY HAD FOOD AND THE DRIVE-THRU WASN'T EVEN BUSY so what was SUCH an issue??? Might I add the manager didn't bother talking to the kid or teaching him to do better and she just zipped around the kitchen not minding him mingling with his friends when he's not even on his break, I wouldn't mind if he did his job well, but seriously but dude you just cost me extra bread and couldn't stop laughing while taking my order. TRAIN YOUR EMPLOYEES BETTER AND REFUND INCORRECT ORDERS THIS WAS ALL REDICULOUS. I ENDED UP PAYING AROUND 40$ WHEN IT SHOULD'VE BEEN NO MORE THAN 30$ HOLD YOUR EMPLOYEES ACCOUNTIBLE AND TRAIN THEM BETTER!!!
Atmosphere: 1
Food: 1
Service: 1
I was in Lane 1 in the Drive-Thru waited 10 mins we'll four cars in Lane 2 order their food and got their food before I was even able to order one coke I just wanted one large Coke never going there again
Atmosphere: 1
Food: 1
Service: 1
worse experience ever! Handicap bathroom will need to be more bigger! Service was terrible
Ordered 2 items with fries, they forgot 1 of the items. Called to tell them and they didn't even say sorry for issue.
Atmosphere: 2
Food: 5
Service: 1
‘Sold out’ of rib sandwiches… Ice cream machine ‘broken’… And to top it all off, our order was missing things… Yikes!
Atmosphere: 1
Service: 1
Very good place
Atmosphere: 5
Food: 5
Service: 5
Cheap, good food, and fast service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The New Large Frie, Pancake, Quarter Pounder Hamburger, Sausage, World Famous Fries, Big Mac, Hot Fudge Sundae, Crispy Chicken Sandwich, Egg Mcmuffin, Cheeseburger, Mcdouble
Missing 3 fries and drink. Called 10 times still no answer.
I Hope All Local McDonald's in the US Will Be Adding Strawberry Milk and Applesauce To The Happy Meal Menu One Day
Restaurantji Recommends
Came at 10:50pm drive through and no service waited 20 min. And people clearly inside. Talking and on their phone Smh. Date 10/13/24
Atmosphere: 1
Food: 1
Service: 1
I like this location! The staff is friendly, it's clean, the food is ready in a timely manner, and my daughter is a fan of the playplace. I just wish McDonald's had more vegetarian options.
Atmosphere: 5
Food: 5
Service: 5
Ordered curbside pickup for 4 Chicken Nugget Happy meals. App will NOT advance unless you select a sauce for the nuggets, so I know I designated the sauces I wanted. When I got home, NONE of the Happy Meals had sauce in them. Also ordered a Quarter Pounder Hamburger without cheese. The Box holding my hamburger said "No Cheese." Guess what? I had cheese on my Quarter Pounder.
Absolutely terrible experience there today. Do not recommend going there.
Food: 1
Service: 1
I think this gives a small fry a whole new meaning. Really?
Atmosphere: 1
Food: 1
Service: 1
Fire aahh food and fire fresh cookies
Atmosphere: 5
Food: 5
Service: 5
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