Neveria Arcoiris Rainbow Ice Cream Shop

I would rate 0 if I could

Atmosphere: 1

Their bad attitude with the customers will make them run out of the business! They discriminate!

Service should be always great but honestly it was horrible my husband went with my son and the lady there was extremely rude she almost refused to give them their order and than gave them a very small amount of a small cone and it was very over priced I’m extreme disappointed by this

The original shop

This place discriminates made me feel very uncomfortable..

Rainbow ice cream was amazing. I loved the different flavors

This place used to be great. It used to be called a Michoacana which just means it's going to be great. It looks like they remove the Michoacana sign and now it's something else and it's very disappointing. The ice creams are not good. The customer service is nonexistent. They had signs all over no refunds. That should be a red flag right there. Why should an ice cream shop be saying no refunds. I'll tell you why. Because it's horrible.

The BEST elote in bolingbrook! Fresh off the cob corn. SO GOOD!

It wasn't the overpriced part that bothered me it was the food quality itself gave them more than one try too which was a good chunk of testing considering I'm always a party of four. It's worth going 2 more minutes up the road to the next spot .

The best esquites??

Expensive food prices more or less
But the customer service is rubbish, they think that you are going to specifically ask for a gift from the lady who is the owner, as if she needs some customer service classes, very bad service.

I've been coming to this place for over 3 years, and I always try to give them the benefit of the doubt because we all have a bad day. The truth is that if I could give them a 0, I swear without thinking about it. They are super rude, especially the mom and dad. The only one who treats people well is his son. You are trying to give your order and they cut you off (for example, when I ask for everything except chili on my cakes, the lady's response is “if you don't order, you don't get it”), and they are rude when responding. Everyone I know has a problem with the way they treat their customers, I definitely don't recommend it and won't be returning.

Expensive food prices more or less
But the customer service is rubbish, they think that you are going to specifically ask for a gift from the lady who is the owner, as if she needs some customer service classes, very bad service.

Great food, amazing customer service. The son is a wonderful young man to talk to, defiantly will be coming back.

Last time I will go there. Their attitudes are horrible. It always seems like their customers are a bother, we were greeted with attitude from the time we walked through the door. My 3 year old daughter accidentally spilled her raspado a little so I asked for a napkin, the older gentleman seemed to be upset that I was using ONE napkin to clean off my daughters hands and the floor. He rudely said “you didn’t need to grab a napkin to clean the floor I have a mop” his attitude and tone of voice caught me off guard and was a bit embarrassing as there was someone else in the store.Definitely lacking good customer service. Do yourself a favor and go somewhere else.