Oberweis Ice Cream and Dairy Store

Always a great place to get dessert…the chocolate shake is the best.

Ice cream was good, but workers handle the food with their bare hands…why? My daughter ordered a cone and the worker handled the cone with his bare hands? My daughter ended up throwing the cone out and refused to eat it. Health code violation. 🤢

Love me some Oberweis once in a while, and while the ice cream and milk shakes are very good quality, the pricing is no longer affordable.

Nearly $13.00 for a large banana milk shake is simply too much.

Ice cream good.

The ice cream is great, but the online ordering process is a bit odd. Once I showed up, I told the worker my name, and I thought he asked for my ID. I showed him my driver's license, which matched my order, but somehow, that wasn't good enough. I had to stand there and wait for my wife to send me a screenshot of our order. It wasn't a bad experience, but there is definitely room for opportunity.

Nice place, order done on time.

Kids love their sundaes

I’ve been going to this location for as long as they’ve been around, and without a doubt they have really gone downhill. First off, when I sit down at an ice cream place that cost as much as overweight does, I don’t think it’s too much to ask to have my ice cream served in glass containers like they used to serve them. I usually get a chocolate malt and I can assure you that it taste different coming out of a chilled glass. Then it does a paper one no better than what McDonald’s serves out of. The prices on their products keep going up, And in particular, sometimes I will get a very runny malt and other times I will get a very thick malt that is drinkable. You can tell that the recipes that they use for this is not down to a science at that location Because every time I get something taste different. I went today again with my daughter and was once again very disappointed. If you’re gonna charge upscale prices, you’re going to have to make your product consistent every time and serve it in glass containers.

Atmosphere: 3

Food: 2

Service: 3

Excellent milk and ice cream. The best in the area.

Atmosphere: 5

Food: 5

Service: 5

for the last 3 times i visited this location they cant get my simple order correct, ether they can not get the correct sizes i order or the correct shake or both, and I'm having to taste them before i leave to insure i have what i order before i leave.

Service: 1

Took 30 mins for a milkshake all the employees were on there phones texting and one was making himself a shake

Atmosphere: 1

Food: 1

Service: 1

Oberweis has always been a favorite of mine; been going to this location for the last like 15 years. Can’t lie, the ice cream taste is phenomenal. Recently though, quality has really started to dip. From the absolutely filthy floors to the ice cream.

Last few times i’ve gone I’ve noticed that the ice cream has started to melt a lot quicker but the chocolate ice cream? Yikes. Today, our banana royale melted BEFORE we even took the 10 steps needed to get to our table. I kindly asked the manager if she could remake it as it was quite literally spilling on my hands and she looked very unhappy. While I understand it was a busy night, I did not order ice cream soup. The manager did not ask what flavors were ordered so she added the wrong ones. Instead, she asked if we still wanted the whipped cream and cherries that come with it…? Like what? Not to mention, she forgot to add the pecans so I had to ask if they could be added.

The video included is the SECOND banana royale which also melted almost immediately, under 2 minutes after served. Decided not to ask again for it to be remade though. Not sure if this is a new problem at all locations or just this one but it should be addressed. Unfortunately, quality is suffering while prices keep rising.

Atmosphere: 1

Food: 2

Service: 1

Was good. I had the cinnamon ice cream an all time favorite

Atmosphere: 3

Food: 5

Service: 4

Best ice cream store around

Atmosphere: 5

Food: 5

Service: 5

Great ice cream!

Atmosphere: 4

Food: 5

Service: 5