I would love to give a 5 star review but I felt discriminated. I was there at 10am, I tried to order for soup and guy at the register said they don't have it, so I ordered for grilled cheese. But white people in line after me ordered for soup and they took their orders.. then again few more other people ordered and got their soup. Maybe because they we're dressed up?
I'm Asian. I went to meet my friends for breakfast, got there with my scrubs on straight from night shift as a nurse, my hair didn't looked it's best and I didn't had any make up on.
I got my grilled cheese faster than how i got my previous orders though.. so I guess it's still a good thing about panera.
Atmosphere: 5
Food: 3
Service: 1
Esmeralda Morales
Over 25 min to take an order in dt only for 2 sandwiches
Avis B
Great customer service. Sofia took my order at the drive-through and she was pleasant welcoming and I enjoyed her service. Thank you for the great customer service.
Atmosphere: 5
Food: 5
Service: 5
Manoj Goswami
Ordered coffee through mobile app. First of all there is no separate mobile pick lane, one has to go through the drive thru lane. Even after the coffee was ready, I had to wait for almost 10 minutes in the drive through lane before I could pick it up. Something is not right in the process here.
Chloe Corso
Delicious like most Paneras are. đđ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Grilled Cheese
A S
Lady in front was nice. The lady taking orders was nice. The kitchen doesnât know how to manage a lunch rush
Atmosphere: 3
Food: 4
Service: 1
Jose Hernandez
Itâs a good place to eat, the staff is friendly and the food is fresh. I really enjoy their lunch sandwiches. They are a good size, tastes great and are decently priced.
Atmosphere: 4
Food: 4
Service: 4
Drew
My favorite Panera when I'm out and about. Great for a quick lunch!
Atmosphere: 5
Food: 5
Service: 5
Shubbo 82
no concept of customer service what so ever! Please go to a different location! Donât bother with this one!
F. R.
Terrible service and horrible food at Panera in Bolingbrook. That lettuce and tomatoes on my tuna was moldy and old. This food is not cheap how can you hide bad moldy lettuce in someones food. Apparently bad or no management whatsoever, let workers do as they please. If its old just throw it away instead of throwing customers away! Also a simple job like filling an order is always screwed up. How can you fail at such a simple job? I would be enbarrased not to be able to do this job without screwing it up! Just give the customer what he ordered. stay away from Panera at Bolingbrook you'll be happy you did.
Before this Panera moved just like any other Panera was great but the second they got to the new location they dropped the ball. When the new location first opened it was alright able to get out food in at a normal rate but itâs been a couple years now and this place is an absolute dumpster fire. Number one they never have any pastries baked or theyâre all âsold outâ before 12. Pre order pick up is a joke i honestly wouldnât even bother unless youâre ordering your coffee 45 minutes beforehand⊠yes Iâve waited in the drive through for a pre ordered coffee for more than 25 minutes multiple times (7x). If youâd order food here your crazy, the chicken is always chewy and apparently slicing avocados is a great feat at this Panera as I have received chunks of avocado lazily thrown in my sandwich⊠not to mention it being cold because of the drive through/ pick up. How are you going to charge 16 dollars for that?! I never leave reviews anywhere but I just miss Panera bread being a place where I can go eat some nice quick food, snack on a pastry, and just get some work done in a quiet and clean atmosphere⊠which u canât do any at the remodeled locations. Itâs time to switch up management and start holding your workers accountable. One last thing I thought I should add customers are not responsible for knowing which order is thereâs we donât work there we should be able to tell you the name of the order and you guys can READ the tag and hand us our order. Thank you for reading I really hope u guys turn this place around I want Panera bread to be back on my menu again
Atmosphere: 3
Food: 1
Service: 1
Andy Larson
About what you should expect from a Panera and does so consistently. Decent service and staff. Other than the price, I enjoy their oatmeal bowl as a fairly healthy breakfast option.
Atmosphere: 4
Food: 4
Service: 4
Maria Bell
Delicious and fresh pastries as always. Fiendly staff and welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
Theresa Hart
I had a small Cobb salad today at this location the bowl was only 1/4 full , I think I got ripped off for the 5.99 price . Itâs lettuce and a few tomatoes , bacon bits . Iâll never go back there again . Put some food in the bowl.
Atmosphere: 3
Food: 3
Service: 2
Ryan Kintz
First time having breakfast at Panera bread. It was fine. Nothing special. I donât care for the ordering myself through the tablet. Rather costly when I did part of the work.
I would love to give a 5 star review but I felt discriminated. I was there at 10am, I tried to order for soup and guy at the register said they don't have it, so I ordered for grilled cheese. But white people in line after me ordered for soup and they took their orders.. then again few more other people ordered and got their soup. Maybe because they we're dressed up?
I'm Asian. I went to meet my friends for breakfast, got there with my scrubs on straight from night shift as a nurse, my hair didn't looked it's best and I didn't had any make up on.
I got my grilled cheese faster than how i got my previous orders though.. so I guess it's still a good thing about panera.
Atmosphere: 5
Food: 3
Service: 1
Over 25 min to take an order in dt only for 2 sandwiches
Great customer service. Sofia took my order at the drive-through and she was pleasant welcoming and I enjoyed her service. Thank you for the great customer service.
Atmosphere: 5
Food: 5
Service: 5
Ordered coffee through mobile app. First of all there is no separate mobile pick lane, one has to go through the drive thru lane. Even after the coffee was ready, I had to wait for almost 10 minutes in the drive through lane before I could pick it up. Something is not right in the process here.
Delicious like most Paneras are. đđ
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, Grilled Cheese
Lady in front was nice. The lady taking orders was nice. The kitchen doesnât know how to manage a lunch rush
Atmosphere: 3
Food: 4
Service: 1
Itâs a good place to eat, the staff is friendly and the food is fresh. I really enjoy their lunch sandwiches. They are a good size, tastes great and are decently priced.
Atmosphere: 4
Food: 4
Service: 4
My favorite Panera when I'm out and about. Great for a quick lunch!
Atmosphere: 5
Food: 5
Service: 5
no concept of customer service what so ever! Please go to a different location! Donât bother with this one!
Terrible service and horrible food at Panera in Bolingbrook. That lettuce and tomatoes on my tuna was moldy and old. This food is not cheap how can you hide bad moldy lettuce in someones food. Apparently bad or no management whatsoever, let workers do as they please. If its old just throw it away instead of throwing customers away! Also a simple job like filling an order is always screwed up. How can you fail at such a simple job? I would be enbarrased not to be able to do this job without screwing it up!
Just give the customer what he ordered. stay away from Panera at Bolingbrook you'll be happy you did.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Before this Panera moved just like any other Panera was great but the second they got to the new location they dropped the ball. When the new location first opened it was alright able to get out food in at a normal rate but itâs been a couple years now and this place is an absolute dumpster fire. Number one they never have any pastries baked or theyâre all âsold outâ before 12. Pre order pick up is a joke i honestly wouldnât even bother unless youâre ordering your coffee 45 minutes beforehand⊠yes Iâve waited in the drive through for a pre ordered coffee for more than 25 minutes multiple times (7x). If youâd order food here your crazy, the chicken is always chewy and apparently slicing avocados is a great feat at this Panera as I have received chunks of avocado lazily thrown in my sandwich⊠not to mention it being cold because of the drive through/ pick up. How are you going to charge 16 dollars for that?! I never leave reviews anywhere but I just miss Panera bread being a place where I can go eat some nice quick food, snack on a pastry, and just get some work done in a quiet and clean atmosphere⊠which u canât do any at the remodeled locations. Itâs time to switch up management and start holding your workers accountable. One last thing I thought I should add customers are not responsible for knowing which order is thereâs we donât work there we should be able to tell you the name of the order and you guys can READ the tag and hand us our order. Thank you for reading I really hope u guys turn this place around I want Panera bread to be back on my menu again
Atmosphere: 3
Food: 1
Service: 1
About what you should expect from a Panera and does so consistently. Decent service and staff. Other than the price, I enjoy their oatmeal bowl as a fairly healthy breakfast option.
Atmosphere: 4
Food: 4
Service: 4
Delicious and fresh pastries as always. Fiendly staff and welcoming environment.
Atmosphere: 5
Food: 5
Service: 5
I had a small Cobb salad today at this location the bowl was only 1/4 full , I think I got ripped off for the 5.99 price . Itâs lettuce and a few tomatoes , bacon bits . Iâll never go back there again . Put some food in the bowl.
Atmosphere: 3
Food: 3
Service: 2
First time having breakfast at Panera bread. It was fine. Nothing special. I donât care for the ordering myself through the tablet. Rather costly when I did part of the work.
Atmosphere: 3
Food: 4
Service: 3
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