Potbelly

695 E Boughton Rd, Bolingbrook
(630) 783-1500

Recent Reviews

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Sana Mq

Great customer service from OV! Will be back!

Ms Noone

The younger girl with the lashes should be in the back! She is very off putting and no manners. she can't make sandwiches. She put 2 artichokes on a veggie original size - i guess 1 for each side. If you get any toppings she barely puts any on. And I don't want extra, I just could've bought some bread and put mayo on there. šŸ¤¦šŸ»ā€ā™€ļøThe older guy that rung me up was very nice. Let me add I've had no problems in the past.

Lisa S

I ordered the chicken salad salad, it was the best ever. Ron assisted me both visits and was amazing! The chicken was seasoned very well, vegetables were crisp and just flavorful. My fav spot now I will be back again!🄰

Alisha Denis

I honestly haven’t had such an unpleasant e prince in a store or restaurant in a while. The staff barely acknowledged me as I stood waiting for quite a while…and was very short. My order was incorrect and the manager didn’t even take the time of day to acknowledge the incorrect order although she was standing right there when I mentioned to staff that it was incorrect. Definitely won’t return to this location. The Weber location is a lot more welcoming !

Leihlani Quaid

Every time I place a timed order on the app and it’s NEVER ready for pick up. I spend over 15 minutes OVER the scheduled pick up time EACH time sitting and waiting for to be completed. What’s the point of taking scheduled pick ups if it’s never done on time?

Sheena Masson

I wanted to give more stars but I’ve come in here about 4-5 times. The girl doing the toppings was super rude, for literally no reason. There was a misunderstanding of words when relaying the message of what my boyfriend wanted. She rung me out and i selected no tip which she then got frustrated about that i could see. I said thanks and she didn’t respond. I was here on Sunday at or just before 4pm. The young man in doing the meat was very nice. She was just miserable. I dread coming in here bc of their attitude. Thought I’d share and maybe the owner can fix it.

Ronice.Chantal

This used to be my favorite store and has now become a disaster. The dress code is not enforced. It's not professional seeing the girls wearing thong type yoga pants on the line and they guys pants almost to the floor. Also the females go behind the line with there hair down all around the food. Tables are not clean no napkins at the table. What happened!?

Eric Rivera

Manager went above and beyond when Doordash failed and stole our food! Highly recommend this location and props to the manager for taking care of the customer personally! Will be back again soon!

Atmosphere: 5

Food: 5

Service: 5

Shawn Denning-Ross

I wish I could give more stars, but we were there for dinner yesterday, Saturday evening after mass. We each had a different sandwich. There was an Italian, a steakhouse sandwich, a BLTA, a ham, a turkey sandwich.
we each felt there should’ve been twice as much meat, etc., on our sandwich. It was all bread. The soup was good. The service was good and friendly, but hardly any fixings on the bread.

Atmosphere: 3

Food: 1

Service: 4

[UC!] Paul S.

I visited this Potbelly shop as I never tried their food before. I was travelling to America for the first time and this shop was closest to me so I was giving it a try.
I didn't get my servers name, but she was very helpful and recommended to me their best sellers. I was not disappointed as their food was wonderful! I'll visit them again before leaving - that's for sure!

Atmosphere: 5

Food: 5

Service: 5

Povilas Saltis

I visited this Potbelly shop as I never tried their food before. I was travelling to America for the first time and this shop was closest to me so I was giving it a try.
I didn't get my servers name, but she was very helpful and recommended to me their best sellers. I was not disappointed as their food was wonderful! I'll visit them again before leaving - that's for sure!

kestutis nikolajevas

Ok food is as expected it’s all the same across all potbelly places but the service here omg I feel I’m at a grandmas house and she made some fresh cookies, literally a lady came and offered a sample of fresh cookies ?
who ever you are, thank you. You made our day

Atmosphere: 4

Food: 4

Service: 5

Julie Dohoney

This location is consistent each time and the staff is very friendly, especially the manager Michelle! Highly recommend.

Atmosphere: 5

Food: 5

Service: 5

Jose Luis Orozco

I have been ordering from this location for some time. I am always greeted with a smile and the staff is always very grateful. I normally visit late afternoon and weekends and I am lucky enough to always be served by Michelle and Marie. To say that they go above and beyond is an understatement. Food is always fresh and I've never had a bad experience with wrong items and my order is always hot and ready. Kudos to Michelle and Marie! I was there last night and over the weekend. I LOVE MY POTBELLY! The Wreck Salad is my favorite!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wreck on Wheat, Oatmeal Chocolate Chip Cookie, Mac & Cheese, Chicken Salad Salad, Coke Zero Sugar

Teri Lenth

Very friendly staff and very clean. Our food was fresh and fast

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