We were in Macy's yesterday and my husband, being a Veteran stopped in for his free coffee only to be told by the barista that she didn't know anything about it. And refused to even contact her supervisor. Stay away from this store. Very non American
Riley Timson
They didn’t put a sleeve on my coffee! Burned my hand! This should be the most basic subject covered in training.
Atmosphere: 1
Food: 1
Service: 1
Common Scents
Workers were incredibly rude, and they made my drink completely wrong. They put whole milk in my drink when I’m lactose intolerant. When I realized I went up to them and told them but guess what, they put WHOLE MILK in my drink again. I cannot have cow milk and just wanted oat milk in my drink. So disgusting and rude. I hate this place and will not purchase ever again?
Dietary restrictions: Not friendly and will not accommodate dietary restrictions
Atmosphere: 1
Food: 1
Service: 1
AJ Kachow
Ok ive been to starbucks before but i didnt know what i could get with my stars and this employee was going the extra mile to help me figure out what I could get for free. Ended up getting a free lemon loaf and it was good except the icing but im not really a sweet girlie. But this employee (Thea or Theo I forget) was absolutely amazing and helpful in every way 10/10 thank you very much!
Atmosphere: 5
Food: 5
Service: 5
Rushali Mistry
The worst Starbucks ever. The barista was very rude. They didn't have the drink which I wanted and refused to give me a refund.
Atmosphere: 1
Food: 1
Service: 1
Ms. Michele
Fast n Friendly
Kevin Gilbert
Terrible service, no decaf, bad attitudes behind the counter.
Terri Snowden
I came here and ordered 2 drinks and a sandwich. The young man behind the counter was pleasant, however Mishell (sp) was absolutely RUDE!!!! I frequent Starbucks quite often and have always received great customer service. Her CS skills were the WORST. I simply was making a statement about star points and she very rudely said " we don't have a QR reader",which would have been fine had she not been so obnoxious about it. No wonder they only have 3 star rating at this location. Do yourself a favor and go across the parking lot much friendlier service.
Great coffee. If you need more info, you must not be from around here. Welcome.
Colette C
Went last night for coffee and hot chocolate before walking to see the tree. They said they had no decaf, but they had pour over. Oh yeah that's decaf. They had NO sugar. In a coffee place. They had to make hot chocolate twice because it was luke warm the first time and slightly warm the second time. She forgot our cakes. Neither girl smiled once. I get it, they don't want to be there, but they're getting paid and it was $13 for absolutely the worst experience ever.
Nicholas Zajda
Slowest Starbucks of all time, don’t go through the drive thru unless you want to wait close to an hour
Den T
Really nice interior. Really rude staff. Still love Starbucks. Just not this location.
We were in Macy's yesterday and my husband, being a Veteran stopped in for his free coffee only to be told by the barista that she didn't know anything about it. And refused to even contact her supervisor. Stay away from this store. Very non American
They didn’t put a sleeve on my coffee! Burned my hand! This should be the most basic subject covered in training.
Atmosphere: 1
Food: 1
Service: 1
Workers were incredibly rude, and they made my drink completely wrong. They put whole milk in my drink when I’m lactose intolerant. When I realized I went up to them and told them but guess what, they put WHOLE MILK in my drink again. I cannot have cow milk and just wanted oat milk in my drink. So disgusting and rude. I hate this place and will not purchase ever again?
Dietary restrictions: Not friendly and will not accommodate dietary restrictions
Atmosphere: 1
Food: 1
Service: 1
Ok ive been to starbucks before but i didnt know what i could get with my stars and this employee was going the extra mile to help me figure out what I could get for free. Ended up getting a free lemon loaf and it was good except the icing but im not really a sweet girlie. But this employee (Thea or Theo I forget) was absolutely amazing and helpful in every way 10/10 thank you very much!
Atmosphere: 5
Food: 5
Service: 5
The worst Starbucks ever. The barista was very rude. They didn't have the drink which I wanted and refused to give me a refund.
Atmosphere: 1
Food: 1
Service: 1
Fast n Friendly
Terrible service, no decaf, bad attitudes behind the counter.
I came here and ordered 2 drinks and a sandwich. The young man behind the counter was pleasant, however Mishell (sp) was absolutely RUDE!!!! I frequent Starbucks quite often and have always received great customer service. Her CS skills were the WORST. I simply was making a statement about star points and she very rudely said " we don't have a QR reader",which would have been fine had she not been so obnoxious about it. No wonder they only have 3 star rating at this location. Do yourself a favor and go across the parking lot much friendlier service.
Muy buen servicio Y tienen el mejor café de todos
Muy buen servicio Y tienen el mejor café de todos
Restaurantji Recommends
It may lack the full menu but still nice.
Great coffee. If you need more info, you must not be from around here. Welcome.
Went last night for coffee and hot chocolate before walking to see the tree. They said they had no decaf, but they had pour over. Oh yeah that's decaf. They had NO sugar. In a coffee place. They had to make hot chocolate twice because it was luke warm the first time and slightly warm the second time. She forgot our cakes. Neither girl smiled once. I get it, they don't want to be there, but they're getting paid and it was $13 for absolutely the worst experience ever.
Slowest Starbucks of all time, don’t go through the drive thru unless you want to wait close to an hour
Really nice interior. Really rude staff. Still love Starbucks. Just not this location.
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