Wendy's
221 S Weber Rd, Bolingbrook
(630) 759-0805
Recent Reviews
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Parking: Drive thru lane is very narrow. Hard for a pick up truck or SUV to get thru without scraping your tires
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Fries, Nuggets, Chili, 10 PC Chicken Nugget Combo, French Fries, Hamburger
Poorly made food and a very a long wait.
Atmosphere: 3
Food: 2
Service: 1
Worst service tonight at 11pm. Need to fire all workers. Food cold and looked to be thrown in the bad. I didn't even risk eating it. Lost a good customer!
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 Baconators, a double Big Bacon Classic and a Chicken Asiagio Sandwich. Paid almost $45. They only gave me 3 sandwiches, but because I can count, I got them to give me my missing sandwich before I left the drive through. But then we got home and the double Big.Bacon Classic was only a single. so they really cant count there. Called 3x and their system hung up on us 3x without being able to talk to anyone. Not recommended, will not be returning to this location.
Atmosphere: 1
Food: 2
Service: 1
New mushroom burger was really good, fries were hot. Woman taking my order could not read or speak sufficient English and took a while. Her manager assisted her, but again didn't know where to find mushroom burger. Spent a lot of time inside feeling like I was on a cancun vacation minus the drinks and atmosphere.
Atmosphere: 3
Food: 2
Service: 1
Just in for a quick snack.
Atmosphere: 5
Food: 5
Service: 4
Great food and amazing service, especially in the evening! The closing person, Anthony, helped me jump start my car as my battery died shortly after picking up my order and parking in the lot. He’s a very smart and knowledgeable guy; he went above and beyond! Wendy, give this man a raise!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
ABSOLUTELY HORRIBLE service. Missing chicken nuggets from our meal. Realized after leaving and got home to unpack our meal. I called to ask for a refund for the nuggets since we were too far to drive back and pick up. They not only did not apologize but REFUSED to give us a refund. DO NOT recommend and will be posting a review on Yelp about my experience as well.
Atmosphere: 1
Food: 1
Service: 1
Fast, polite!
Food: 4
Service: 4
Recommended dishes: Salad, Wendy’S Baked Potatoes
This Wendy's location is never clean. The seats inside are broken. The food is fine. Tastes like any other Wendy's
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Fries
Restaurantji Recommends
Terrible customer service. The guy at the drive thru is damn near mute and can barely hear. He grunts to let you to know to start ordering and literally doesn’t say anything after that - no total, doesn’t repeat your order back or say thank you, doesn’t even tell you to pull around. SMH. He also doesn’t tell you the total for your order at the window - I had to ask. And a receipt? Forget about it. ?
Wendy’s, please invest in some basic training for your employees. These are the basics of working in fast food, but apparently that’s too much to ask from some people. I hate this location and won’t be back.
Atmosphere: 1
Food: 3
Service: 1
I really like their dessert. It’s really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Terrible customer service. The guy at the drive thru is damn near mute and can barely hear. He grunts to let you to know to start ordering and literally doesn’t say anything after that - no total, doesn’t repeat your order back or say thank you, doesn’t even tell you to pull around. SMH. He also doesn’t tell you the total for your order at the window - I had to ask. And a receipt? Forget about it. 🙄
Wendy’s, please invest in some basic training for your employees. These are the basics of working in fast food, but apparently that’s too much to ask from some people. I hate this location and won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Horrible customer service at this place! It's dirty, the food was horrible and cold. My own dog didn't want to even eat the food. The GM has the worst attitude. I would advise no one to come here ever!!!
Atmosphere: 1
Food: 1
Service: 1
Under Savory New MGMT, warm service goes with Chili perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Nuggets
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