They always do a phenomenal job with service at this location. If I could give them more than 5 stars, I would everybody is super helpful and kind. I am vegetarian and I'm always requesting special things. And they have no problem, making it the last time I was in there. The manager made me her favorite dressing that she puts on her salads. I've never been to a fast food place where the workers take so much pride on a job well done! Thanks!
Atmosphere: 4
Food: 5
Service: 5
Hillary Diehl
The past year, the service at this location has gone downhill. I have been going here since they opened. I used to work a store in the strip mall right near this location. Over the years, I have know the employees names, spoke to some of them about being students at olivet, their kids, etc. Over time, service and cleanliness has gone downhill at this location. It’s a shame because it is the only food I eat that I don’t cook myself. I miss what this place used to be. I will no longer be able to be a customer
Atmosphere: 1
Food: 1
Service: 1
Mick Heron
love the fries however there patty melt was done with a bun inside out lol
Atmosphere: 5
Food: 5
Service: 5
Christopher Lanham
They act like ghetto little kids in a play ground, they legit arguing talking about fighting somebody customer service sucks
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Five Guys Style, Cheeseburger, Hamburger, Their Cheeseburger, Double Cheeseburger, Little Cheeseburger, Veggie Sandwich, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Close-Up View of Regular Order of Five Guys Fries, Little Bacon Burger, Double Burger, Cheese Burger Deluxe, Little Hamburger, Cheese Veggie Sandwich
kevin geiss
This is not a normal review for me. I visited 5 Guys in Bradley today for a takeout order. I watched with fascination how the manager lead her team. She is firm but in control of her team. I gave her a compliment. The other team members may think she is harsh but she was leading her team and encouraging them. Way to go Manager. May 25 2025
mfleet 78
Staff was friendly and quick
Atmosphere: 3
Food: 4
Service: 5
John Hayes
Great burgers and frys
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Five Guys Style
Michelle Lombardi
The food was made to order and the staff was friendly!!
Atmosphere: 5
Food: 5
Service: 5
Julius Smith
First time eating here and man their little cheeseburger is not little. Nice helpings. New place to eat at. Not disappointment at all. Everyone working together! My husband and I will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Their Cheeseburger
Aubrey Felts
Ordered cajun fries and got regular fries. Another issue was the ice machine was broken so the drinks were room temperature 👎
Very hospitable attentive and respectful. Professional the food was on point hot and tasty. And the place was well kept and clean. Keep up the Outstanding work!!!!
Atmosphere: 5
Food: 5
Service: 5
Ask Questions
Very overpriced. The burgers don’t seem to be seasoned. The store manager there was very condescending and rude to even her employees. Very loud. Like obnoxiously loud. Startling.
I’ve been here many times over the years at this location and the current management is not good and Only seems to hire only one face of people, which is my own race, but it’s clear here.
Atmosphere: 1
Food: 4
Service: 3
Tyler Riley
First time ever going to a Five Guy's, and I was not disappointed. I loved the delicious burger, fries, and shake. I got the cookies and cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger
Clinton Sutton
food was good. lady that took our order was nice. perfect lunch
They always do a phenomenal job with service at this location. If I could give them more than 5 stars, I would everybody is super helpful and kind. I am vegetarian and I'm always requesting special things. And they have no problem, making it the last time I was in there. The manager made me her favorite dressing that she puts on her salads. I've never been to a fast food place where the workers take so much pride on a job well done! Thanks!
Atmosphere: 4
Food: 5
Service: 5
The past year, the service at this location has gone downhill. I have been going here since they opened. I used to work a store in the strip mall right near this location. Over the years, I have know the employees names, spoke to some of them about being students at olivet, their kids, etc. Over time, service and cleanliness has gone downhill at this location. It’s a shame because it is the only food I eat that I don’t cook myself. I miss what this place used to be. I will no longer be able to be a customer
Atmosphere: 1
Food: 1
Service: 1
love the fries however there patty melt was done with a bun inside out lol
Atmosphere: 5
Food: 5
Service: 5
They act like ghetto little kids in a play ground, they legit arguing talking about fighting somebody customer service sucks
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Five Guys Style, Cheeseburger, Hamburger, Their Cheeseburger, Double Cheeseburger, Little Cheeseburger, Veggie Sandwich, Customer's Hands Hold a Five Guys Lettuce Wrap at a Dining Room Table Inside a Five Guys Restaurant, Close-Up View of Regular Order of Five Guys Fries, Little Bacon Burger, Double Burger, Cheese Burger Deluxe, Little Hamburger, Cheese Veggie Sandwich
This is not a normal review for me. I visited 5 Guys in Bradley today for a takeout order. I watched with fascination how the manager lead her team. She is firm but in control of her team. I gave her a compliment. The other team members may think she is harsh but she was leading her team and encouraging them. Way to go Manager. May 25 2025
Staff was friendly and quick
Atmosphere: 3
Food: 4
Service: 5
Great burgers and frys
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Five Guys Style
The food was made to order and the staff was friendly!!
Atmosphere: 5
Food: 5
Service: 5
First time eating here and man their little cheeseburger is not little. Nice helpings. New place to eat at. Not disappointment at all. Everyone working together! My husband and I will be returning!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Five Guys Style, Their Cheeseburger
Ordered cajun fries and got regular fries. Another issue was the ice machine was broken so the drinks were room temperature 👎
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
Very hospitable attentive and respectful. Professional the food was on point hot and tasty. And the place was well kept and clean. Keep up the Outstanding work!!!!
Atmosphere: 5
Food: 5
Service: 5
Very overpriced. The burgers don’t seem to be seasoned.
The store manager there was very condescending and rude to even her employees. Very loud. Like obnoxiously loud. Startling.
I’ve been here many times over the years at this location and the current management is not good and
Only seems to hire only one face of people, which is my own race, but it’s clear here.
Atmosphere: 1
Food: 4
Service: 3
First time ever going to a Five Guy's, and I was not disappointed. I loved the delicious burger, fries, and shake. I got the cookies and cream.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Little Cheeseburger
food was good. lady that took our order was nice. perfect lunch
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Overpriced for what it is.
Atmosphere: 2
Food: 4
Service: 3
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