My mother and daughter went to IHOP in Bourbonnais, IL today around 12:30 PM. They were seated, waited 20+ minutes, and NO ONE came to their table. No water, no menus, no acknowledgment — just blatant disregard. Meanwhile, others were being served around them. This felt like outright discrimination.
IHOP, this is unacceptable. We deserve answers and accountability. #IHOP #Discrimination #DoBetter #CustomerService
Feel free to tag @IHOP if you’re using Twitter/X, Facebook, or Instagram.
Mr. Butler
Definitely has done a 180° turn!!! Food was fast & delicious!!! Hadn't been for a while but definitely will return
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pancake, Buttermilk Pancakes, Eggs over Medium
David Almaguer
Took 3 people to place an order of French toast, while waiting, waitresses drank free lemonade from employees watering hole…. And yes they had the order wrong….
Atmosphere: 1
Food: 1
Service: 1
Chief Illinois
Ok prefer Bob Evans for regular breakfast. This is best for pancakes with the variety of syrups
Atmosphere: 3
Food: 3
Service: 3
Chris Karraker
Way way over priced. Super slow service.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pancake, Hash Browns
Weslee Imrisek
The food was great, the service was excellent. I was a little disappointed they didn't have the Impossible sausage.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pancake, Hash Browns, Veggie Egg White Omelette
Todd Hatley
Waiter made end of the day comfortable with good food and conversation ?
Atmosphere: 4
Food: 4
Service: 5
Tammy Chinski
I love Ihop we need one in superior wisconsin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed French Toast with Strawberry Glazed, Hash Browns
nathan kennedy
Service was horrible. We got our food before our drinks and had to remind the waitress multiple times to please bring us drinks. Then some of our food was not made. We got done eating before the rest of my party even got our food. I will never go back to this place.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pancake
Russel Surtees
Oh my goodness, some of the best food ever! The server was super nice and friendly. I can't get over how good that food is.
I placed an online order at 1:30am for pickup at 2:30am. I arrived at 2:35am and the food wasn't even made yet. Larry the cook said since there isn't anyone here nobody saw the order print out. (Huh, I thought Larry was working) this was my first time using the online app at IHOP.
Atmosphere: 2
Food: 5
Service: 1
Steve
I placed an online order at 1:30am for pickup at 2:30am. I arrived at 2:35am and the food wasn't even made yet. Larry the cook said since there isn't anyone here nobody saw the order print out. (Huh, I thought Larry was working) this was my first time using the online app at IHOP.
Atmosphere: 2
Food: 5
Service: 1
don Reese
I don’t know how to rate. I went there at 430pm and there was only one car in the whole parking lot so I left.
Jean Judd
I was at IHOP this morning, there was only one waitress, (according to people that were there the waitress & a trainee that were there just walked out) apparently the manager called this other young lady to come in. I felt that she did an excellent job all things considered, but she was certainly stressed with no help. By the time I left the place was fairly full so I hope she was able to manage. She certainly deserves something extra added to her pay. Take it from the manager's pay, he/she didn't seem to bothered by the situation.
Parking: You do have to watch out for the huge cave-in in the lot.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pancake
Kirstie Knaeble
Orders always get cancelled even when I order an hit before closing time. Not worth even placing an order anymore. This has happened too many times.
My mother and daughter went to IHOP in Bourbonnais, IL today around 12:30 PM. They were seated, waited 20+ minutes, and NO ONE came to their table. No water, no menus, no acknowledgment — just blatant disregard. Meanwhile, others were being served around them. This felt like outright discrimination. IHOP, this is unacceptable. We deserve answers and accountability. #IHOP #Discrimination #DoBetter #CustomerService Feel free to tag @IHOP if you’re using Twitter/X, Facebook, or Instagram.
Definitely has done a 180° turn!!! Food was fast & delicious!!! Hadn't been for a while but definitely will return
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pancake, Buttermilk Pancakes, Eggs over Medium
Took 3 people to place an order of French toast, while waiting, waitresses drank free lemonade from employees watering hole…. And yes they had the order wrong….
Atmosphere: 1
Food: 1
Service: 1
Ok prefer Bob Evans for regular breakfast. This is best for pancakes with the variety of syrups
Atmosphere: 3
Food: 3
Service: 3
Way way over priced. Super slow service.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Pancake, Hash Browns
The food was great, the service was excellent. I was a little disappointed they didn't have the Impossible sausage.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pancake, Hash Browns, Veggie Egg White Omelette
Waiter made end of the day comfortable with good food and conversation ?
Atmosphere: 4
Food: 4
Service: 5
I love Ihop we need one in superior wisconsin
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed French Toast with Strawberry Glazed, Hash Browns
Service was horrible. We got our food before our drinks and had to remind the waitress multiple times to please bring us drinks. Then some of our food was not made. We got done eating before the rest of my party even got our food. I will never go back to this place.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Pancake
Oh my goodness, some of the best food ever! The server was super nice and friendly. I can't get over how good that food is.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Pancake, Hash Browns
Restaurantji Recommends
I placed an online order at 1:30am for pickup at 2:30am. I arrived at 2:35am and the food wasn't even made yet. Larry the cook said since there isn't anyone here nobody saw the order print out. (Huh, I thought Larry was working) this was my first time using the online app at IHOP.
Atmosphere: 2
Food: 5
Service: 1
I placed an online order at 1:30am for pickup at 2:30am. I arrived at 2:35am and the food wasn't even made yet. Larry the cook said since there isn't anyone here nobody saw the order print out. (Huh, I thought Larry was working) this was my first time using the online app at IHOP.
Atmosphere: 2
Food: 5
Service: 1
I don’t know how to rate. I went there at 430pm and there was only one car in the whole parking lot so I left.
I was at IHOP this morning, there was only one waitress, (according to people that were there the waitress & a trainee that were there just walked out) apparently the manager called this other young lady to come in. I felt that she did an excellent job all things considered, but she was certainly stressed with no help. By the time I left the place was fairly full so I hope she was able to manage. She certainly deserves something extra added to her pay. Take it from the manager's pay, he/she didn't seem to bothered by the situation.
Parking: You do have to watch out for the huge cave-in in the lot.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Pancake
Orders always get cancelled even when I order an hit before closing time. Not worth even placing an order anymore. This has happened too many times.
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