Jimmy John's

225 S Main St, Bourbonnais
(815) 929-9620

Recent Reviews

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Paula Ross

I order from this location super often- very nice staff and foods always ready by the time I get there. I have had a few occasions where I added or took off ingredients in the mobile app and once I get home, I realized they didn't do that. It hasn't happened lately so I'm very happy about that! JJ's is the only place around here that does a really great job with lettuce wraps, too! Yum!
Keep up the great work!

Dietary restrictions: Only place around with lettuce wraps!! So refreshing!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Toasted Ultimate Italian

Mads H

I have loved going to this place and the staff has been very nice every-time I’ve gone. The only issue I have had recently is my sauce on the side has been forgotten and I asked for no onions and had them on my sandwich. I did go to the website on the receipt and fill that out as well! I am just a little bummed over spending money on a sandwich I couldn’t eat.

Atmosphere: 5

Food: 3

Service: 4

Colin Hanley

Paid with card and got charged twice

Dontez Hobbs

My Favorite Sub is The Club Lu

Atmosphere: 5

Food: 5

Service: 5

Leroy Tate

Love coming to this sandwich shop everything is freshly made to order ?❤️??❤️?????I recommend the gargantuan the J.J. classic it's a beast but it's my now & later sandwich eat some now & save some for later?❤️??❤️?????

Dietary restrictions: Let them know & they will create what you want

Kid-friendliness: Very kid friendly

Wheelchair accessibility: ????

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Cookie, Jalapeño Chips

Martin Lindemann

Ordered Delivery, never showed up, claimed they knocked on my door, never happened, then got nothing. They have my phone number and could have called if they actually tried to deliver and I didn't answer the door. What a terrible business with terrible customer service. I will never spend a dime at Jimmy John's ever again.

Service: 1

Melissa Nowicki

One of the best sandwiches I’ve had here in a while. Thanks for making it to my liking.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Totally Tuna

Harachand “Chandu” Gampala

We ordered 2 sandwiches with extra peppers ?️, when we get home, we found they did not give what we want. Called the store, they acknowledged the error. Asked to come and collect our credit whenever we want. We agree that mistakes happen and it is not a problem. But next day when we went to collect food,Manger on shift, was very rude and yelled at my kid, saying they can give peppers, yelling on customers in side store. We felt very embarrassed. Here the problem, Jimmy johns need understand is store did not deliver what we as customers asked. Mistakes can happen, but store manager can not yell on customers.very low standards of customer service. Hope Jimmy johns takes this seriously and improve the situation at store.

Service: 1

Amanda

The nastiest Jimmy Johns I’ve ever had a “sandwich” from. Pretty sure they grabbed mine from the garbage.

Food: 1

David Brock

Fast and yummy!

Atmosphere: 5

Food: 5

Service: 5

Jennifer Munoz

I have not been to a Jimmy John's in quite some time. I went there to try the unwich. I got the Italian and it was delicious. They were very fast prepared it correctly and the establishment was very clean. I will be back again!

Lisa Duitsman

I’ve found a hair in my sandwich twice. First hair was a cat hair. Second was a long, brown hair. Sealed the deal for me - never ordering from here again. I suggest you check your sandwich ahead of time for “extra toppings”.

Food: 1

Service: 1

Devyn Klawitter

this location is VERY unprofessional. waited over an 30 minutes for my order and didn’t even get all of it, when i called to complain i was yelled at because they were short staffed and had only two delivery drivers. i was blamed for the fact they were under staffed. she screamed at the top of her lungs at me for getting MY order incorrect. i will never be ordering from this location ever again. if you’re so unprepared for a day of work let people know before hand or don’t open your location. (:

Atmosphere: 1

Food: 1

Service: 1

Bob Carlton

This is a decent place and I have ate here often.I requested onion be added to my sandwich on my last visit. I can't begin to say how disappointed I become when my order is not correct. I hope to raise my rating in the future.

Atmosphere: 3

Food: 5

Service: 1

tammy beaver

My husband picked up sandwiches I ordered the beach club and they put cheese mayonnaise lettuce and tomatoes on it that was it they forgot the meat and the guacamole. Then they wouldn't deliver a new sandwich cuz we already got it home so now he has to go all the way back up there to get it and didn't offer anything for him coming back they told us that they can't deliver it. Very unhappy won't be back to this location.

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