Pizza Hut

559 Main St NW, Bourbonnais
(815) 932-2900

Recent Reviews

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Mark Paetrey

Ordered pizza for delivery tonight at 503 pm. Had pizza delivered at540. We order the stuffed crust. Boneless wing deal. Has 16 boneless wings . When we received the order. There were no wings. I called at 545 pm the lady said she remembered b the order and forgot the wings and will send them out. It is now almost 630 and still no wing. I paid for them I want my wings. Pizza was not very good but the. Cheese sticks I got are really good. I just want my whole order update after calling and really complaining. I finally got my wings at 7pm.

Atmosphere: 2

Service: 1

Lisa Jones

The handtoss pizza is actually the thin crust and the pan pizza which they charge and extra dollar for is the old handtoss pizza.

Parking: Nothing to tell...it's an open parking lot, there are many businesses in this plaza.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Breadsticks, Pepperoni Pizza, Boneless Wings

Robert Coyne

Sent me a pizza that was made earlier was not fresh or hot must have been sitting there papa John’s next time

Jamie Krauchunas

Always quick,

Atmosphere: 5

Food: 5

Service: 5

2mrgriff

Tavern style pizza was great the chicken sausage made it better

Atmosphere: 5

Service: 5

Ray Palinski

New Tavern Style Pizza was just right if you prefer thin crust.
Well done!

Atmosphere: 5

Food: 5

Service: 5

Carol Cullum

Decent

Atmosphere: 4

Food: 4

Service: 4

Steve K

Excellent staff here very friendly food was great!

Atmosphere: 5

Food: 5

Service: 5

Lady T Tee

Superb customer service!! My daughter had a certificate for a free personal pan pizza for being an avid reader. I called ahead so we wouldn’t have to wait long. We get there and I send her inside. There was a wait. A long wait. Finally I go inside to see what the delay was. We ordered pepperoni for the topping and they made cheese. They let her keep those cheese AND remade the order! When my daughter came out she said the workers were friendly. Which they were . That was her first time doing that without parental supervision and she came out confident. I was so impressed with the staff last night that I called them and thanked them for the lovely experience. Also my daughter enjoyed the pizza. Will be back to THIS location soon!

Atmosphere: 5

Food: 5

Service: 5

Aria Ravesloot

Says they are open but I call and it tells me they are closed.

Atmosphere: 1

Food: 1

Service: 1

Pam Schilaci

Quality of pizza is better than previously and delivered

Atmosphere: 2

Food: 4

Service: 4

McKenna Jones

Pizza is always amazing as well as the staff. Everyone is so kind, service is always spot on! Especially Stephanie and Eric!

Atmosphere: 5

Food: 5

Service: 5

Delsius Avant

Eric was great. Very helpful and even gave my wife and I a i discount as well. Great energy and the food was all fresh and Tasty. 10/10 would recommend!!

Gisela Zartuche

I ordered pizza tonight- 2 big family boxes. They were going to send me to a 'payment line' when it came time to give my card information. I questioned the employee on the phone why I was being transferred, as that is something I've never done before, and he offered to just 'take my card numbers instead' with no explanation whatsoever. That seemed very eerie to me, so I hung up. Then my daughter called back to replace the order and we seemed to get connected to a person in the store like normal. Before she started ordering, I asked the man on the phone about my experience with the other call before him and he told me HE DONT HAVE TIME RIGHT NOW. THEY WERE BUSY. So my daughter finished the order. I call back to talk to a manger and the same man picked up and said he was not available but I ended up explaining my experience. I told him what happened, and he ended up being really nasty and short with me saying, "that was the call center MA'AM" Whether they have a call center or not is new news to me, and I would have appreciated a little bit of customer service and an explanation. Will NOT be ordering here again.

Brenda Mccutcheon

Food was cook perfectly how I ordered. Nice to eat my food and not have to cook extra myself.

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