Old schools 1950s era! Loved that! They moved from the traditional waiter they used to have to kiosks:(. The soft drink machine you have to scan your receipt to activate it (then you can only get 1 refill). The food was good, but took a long time to make…. Then we ordered 3 milkshakes to go and waited nearly 20 minutes for them to be done……
Atmosphere: 4
Food: 4
Service: 3
Brian Odette
Not a fan of the new layout. The new style of their service sucks. The fountain soda machine has a scanner to get drinks and the atmosphere is sub par. #BringBackTheOldSteaknshake
Stephanie Johnson
Hit or miss mostly a miss. They serve plenty of attitude for sure. Be sure to check the order after you place it yourself
Charlene Thompson
The customer service at the ordering machine is always great. The food however, always come out incorrectly no matter how many times I repeat it. Medium onion ring was fresh and delicious...but more like a small! I'll be on another hiatus from this location for a while.
Atmosphere: 4
Food: 3
Service: 3
Mary Sanchez
We were walk ins and we while we didn’t get greeted right off the bat by employees (later on who I assume is the new manager did greet us) I feel like they’re doing a much better job here. There’s still room for improvement, but compared to before, this is so much better
Atmosphere: 4
Food: 5
Service: 5
John Hunt
Took 3 children and received no complaints. Reasonable prices and good food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Kids' Hot Dog Meal, Frisco Melt, Chili
Cori h
I haven't been to this location in quite some years. I went inside with a friend, place was clean and food was good. You order at a touchscreen kiosk type of deal with slightly confusing navigation. Staff was friendly and service was pretty quick. The cheese fries are still soooooo yummy.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Garlic Butter Burger
James Ray
Sat in line 10 min line didnt move so we left i like the burgers
Atmosphere: 3
Food: 5
Service: 1
Cesar Howard
Great burgers, good milkshakes and crispy golden fries. They have a kids menu with a kids hat and mtiple stalls in the bathrooms Very clean and sanitized cooking are and seating area.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Susan Bowen
Drive through. Wait was long. Food was not very good. The hamburger was so thin 1/8” and dropped over the bun, very little cheese and taste was terrible. The milkshake had over 1/3 whipped cream and the ice cream had lumps in it.
I hate it when I get here at 10 when it says it's open then a girl that sounds pike she's high out of her mind opens the door and starts yelling saying they arnt open yet and give them an hour bc they just didn't feel like starting work.
Atmosphere: 1
Food: 3
Service: 1
Mollyann Hesser
No counter service, no wait staff, no drive-through. Orders are placed on a kiosk, and then the wait begins. It took 35 minutes to get my shake. The place was empty. Only one other customer who couldn't figure out how to place an order. They ordered 15 minutes after I did, and they received their order before I did. If I didn't know I ordered a peppermint shake, I couldn't tell from drinking it.
Atmosphere: 1
Food: 4
Service: 1
Natalie Smith
Hamburger was almost burnt
Atmosphere: 5
Food: 2
Service: 5
Russell Logsdon
Was wondering why I never see anyone there. Stopped in and ordered food and they never called my name when it was done.they let it sit there and get cold. The order was not correct either. Was told that I would have to wait for the gm to arrive before I could get a refund.
Update gm refused to give a refund. Eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Willis Collins
Ordered a single hamburger waited i kid you not 15 min I drive through and I was the only car there I noticed all the restaunts in kankakee area are sub par.when I go to visit mom I always get from joliet area v.s down there the McDonald's by meijer a joke 35 min I. Drive through people actually leave the buger king they hadbno straws napkins and entrance to drive through a joke you have to pull down a street backup then turn I asked guy why no napkins straws he said they ran out the Wendy in town horribly greasy and dirty the hot dog place on court oh my god the hot dogs were white because sat in warm water probally for days that the red food coloring washed away I took 1 bite threw it away the chineese place buffet was nasty the only place I found good so far was pork boys on court st.good beef good gyros Kankakee get you act together hire competent people people who want a job.
Old schools 1950s era! Loved that! They moved from the traditional waiter they used to have to kiosks:(. The soft drink machine you have to scan your receipt to activate it (then you can only get 1 refill). The food was good, but took a long time to make…. Then we ordered 3 milkshakes to go and waited nearly 20 minutes for them to be done……
Atmosphere: 4
Food: 4
Service: 3
Not a fan of the new layout. The new style of their service sucks. The fountain soda machine has a scanner to get drinks and the atmosphere is sub par. #BringBackTheOldSteaknshake
Hit or miss mostly a miss. They serve plenty of attitude for sure. Be sure to check the order after you place it yourself
The customer service at the ordering machine is always great. The food however, always come out incorrectly no matter how many times I repeat it. Medium onion ring was fresh and delicious...but more like a small! I'll be on another hiatus from this location for a while.
Atmosphere: 4
Food: 3
Service: 3
We were walk ins and we while we didn’t get greeted right off the bat by employees (later on who I assume is the new manager did greet us) I feel like they’re doing a much better job here. There’s still room for improvement, but compared to before, this is so much better
Atmosphere: 4
Food: 5
Service: 5
Took 3 children and received no complaints. Reasonable prices and good food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Kids' Hot Dog Meal, Frisco Melt, Chili
I haven't been to this location in quite some years. I went inside with a friend, place was clean and food was good. You order at a touchscreen kiosk type of deal with slightly confusing navigation. Staff was friendly and service was pretty quick. The cheese fries are still soooooo yummy.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Garlic Butter Burger
Sat in line 10 min line didnt move so we left i like the burgers
Atmosphere: 3
Food: 5
Service: 1
Great burgers, good milkshakes and crispy golden fries. They have a kids menu with a kids hat and mtiple stalls in the bathrooms
Very clean and sanitized cooking are and seating area.
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry
Drive through. Wait was long. Food was not very good. The hamburger was so thin 1/8” and dropped over the bun, very little cheese and taste was terrible. The milkshake had over 1/3 whipped cream and the ice cream had lumps in it.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
I hate it when I get here at 10 when it says it's open then a girl that sounds pike she's high out of her mind opens the door and starts yelling saying they arnt open yet and give them an hour bc they just didn't feel like starting work.
Atmosphere: 1
Food: 3
Service: 1
No counter service, no wait staff, no drive-through.
Orders are placed on a kiosk, and then the wait begins. It took 35 minutes to get my shake. The place was empty. Only one other customer who couldn't figure out how to place an order. They ordered 15 minutes after I did, and they received their order before I did.
If I didn't know I ordered a peppermint shake, I couldn't tell from drinking it.
Atmosphere: 1
Food: 4
Service: 1
Hamburger was almost burnt
Atmosphere: 5
Food: 2
Service: 5
Was wondering why I never see anyone there. Stopped in and ordered food and they never called my name when it was done.they let it sit there and get cold. The order was not correct either. Was told that I would have to wait for the gm to arrive before I could get a refund.
Update gm refused to give a refund.
Eat anywhere else.
Atmosphere: 1
Food: 1
Service: 1
Ordered a single hamburger waited i kid you not 15 min I drive through and I was the only car there I noticed all the restaunts in kankakee area are sub par.when I go to visit mom I always get from joliet area v.s down there the McDonald's by meijer a joke 35 min I. Drive through people actually leave the buger king they hadbno straws napkins and entrance to drive through a joke you have to pull down a street backup then turn I asked guy why no napkins straws he said they ran out the Wendy in town horribly greasy and dirty the hot dog place on court oh my god the hot dogs were white because sat in warm water probally for days that the red food coloring washed away I took 1 bite threw it away the chineese place buffet was nasty the only place I found good so far was pork boys on court st.good beef good gyros Kankakee get you act together hire competent people people who want a job.
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