The employees were very rude.My son had a free cub meal card and mind you my husband told them before he proceeded to order and after he order and was goin to pay they hit him with the whole total including the cub mean that was supposed to be free.But the employee told him it was too late and told them he could use another time and my husband said fine to take off everything or to just refund his money and they refused and told him they wouldn’t refund him and he either take the food or nothing.Theyvwere very rude and unprofessional about the situation and we have never been to this place and only reason we went was to take my son to get his free meal he earned at school.Worst experience and food wasn’t even what we had ordered
Food: 2
mfleet 78
Service from staff has improved from previous visits 👍🏽
Atmosphere: 3
Food: 5
Service: 4
mathew thomas
I went to pick up my bigger plate order which cost close to $20 and portions were so small. It was close to closing time and when i tried opening the door one of the workers came out and rudely said youre supposed to come through drive through to pick up like she wanted me to read her mind. It wasnt written anywhere. They had me wait 10 extra minutes to fill up a drink. Horrible customer service. The place is run by high school kids who do not show respect for anyone.
Armando Pizano
I have had bad luck or a bad experience in my last 2 visits, an excessive waiting time due to not having food ready that I like, the last time it took me more than half an hour waiting for the food when they told me that it would be ready in 5 minutes .
Atmosphere: 3
Food: 4
Service: 3
Emma T
staff is kind of rude/curt, but maybe she was just having a bad day. but food is ok for the price
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Orange Chicken
Vanessa Lemacks
Vegetarian options: Food is served in a Cafeteria style dinning with drive thru service and drink station too
Parking: Shared parking with Oberwies ice cream and Nothing Bundt cakes in same strip of stores and Lowe's too with a few other shops in the same area and car wash and car care place too
Kid-friendliness: Kids menu
Wheelchair accessibility: Parking wc accessible not the entrance though, assistance is required for wc .....doors are hard to open
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Orange Chicken, Build Your Own Plate - 1 Full Side, Coca Cola Zero Sugar Bottle, Build Your Own Bowl - 2 Half Sides, Veggie Spring Rolls 2, Cream Cheese Rangoons 3, Build Your Own Bigger Plate - 2 Half Sides, Honey Sesame, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Plate - 2 Half Sides, Build Your Own Bowl - 1 Full Side
Ty Nuke
Food wasn’t done broccoli and rice were hard didn’t even taste cooked
Eloisa Martínez
Everything is fine, only the boys need more friendly sets.
Atmosphere: 4
Food: 5
Service: 4
Amanda L
Great food, but if you order through the app then they make you wait. No line and I still had to wait 30 minutes for my food because I ordered through the app instead of the drive through. Waste of time to download the app, better luck going in person.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Orange Chicken
Michael Allison
Me and my wife took one of her grandkids out for BD lunch Lunch was good.
Love the food, the service is good too. Their food is always hot. Their prices are pretty good for what you get. There are 2 or 3 sizes you can get, which is nice depending on how hungry someone is.
Wheelchair accessibility: They do have handicap parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Plate - 2 Half Sides, Steak and Shrimp Fried Rice, Kung Pao Chicken with Broccoli, Beijing Beef
jose ruiz
Everything very rich, excellent service
Atmosphere: 5
Food: 5
Service: 5
Hanna Dragovich
Just went through the drive through at 7:50pm and the girl in the drive through said “just wanted to let you know we are close to closing so we do not have very much food left”. They don’t close until 9:30pm.
Atmosphere: 1
Food: 1
Service: 1
Joey Crist
Food was hot-ish. But the guy at the window was top-notch friendly.
Atmosphere: 4
Food: 4
Service: 5
Leeann Raymond
There was a legit 8 inch hair in my food tonight. Why don't your employees wear hair nets?
The employees were very rude.My son had a free cub meal card and mind you my husband told them before he proceeded to order and after he order and was goin to pay they hit him with the whole total including the cub mean that was supposed to be free.But the employee told him it was too late and told them he could use another time and my husband said fine to take off everything or to just refund his money and they refused and told him they wouldn’t refund him and he either take the food or nothing.Theyvwere very rude and unprofessional about the situation and we have never been to this place and only reason we went was to take my son to get his free meal he earned at school.Worst experience and food wasn’t even what we had ordered
Food: 2
Service from staff has improved from previous visits 👍🏽
Atmosphere: 3
Food: 5
Service: 4
I went to pick up my bigger plate order which cost close to $20 and portions were so small. It was close to closing time and when i tried opening the door one of the workers came out and rudely said youre supposed to come through drive through to pick up like she wanted me to read her mind. It wasnt written anywhere. They had me wait 10 extra minutes to fill up a drink. Horrible customer service. The place is run by high school kids who do not show respect for anyone.
I have had bad luck or a bad experience in my last 2 visits, an excessive waiting time due to not having food ready that I like, the last time it took me more than half an hour waiting for the food when they told me that it would be ready in 5 minutes .
Atmosphere: 3
Food: 4
Service: 3
staff is kind of rude/curt, but maybe she was just having a bad day. but food is ok for the price
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Orange Chicken
Vegetarian options: Food is served in a Cafeteria style dinning with drive thru service and drink station too
Parking: Shared parking with Oberwies ice cream and Nothing Bundt cakes in same strip of stores and Lowe's too with a few other shops in the same area and car wash and car care place too
Kid-friendliness: Kids menu
Wheelchair accessibility: Parking wc accessible not the entrance though, assistance is required for wc .....doors are hard to open
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Orange Chicken, Build Your Own Plate - 1 Full Side, Coca Cola Zero Sugar Bottle, Build Your Own Bowl - 2 Half Sides, Veggie Spring Rolls 2, Cream Cheese Rangoons 3, Build Your Own Bigger Plate - 2 Half Sides, Honey Sesame, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Plate - 2 Half Sides, Build Your Own Bowl - 1 Full Side
Food wasn’t done broccoli and rice were hard didn’t even taste cooked
Everything is fine, only the boys need more friendly sets.
Atmosphere: 4
Food: 5
Service: 4
Great food, but if you order through the app then they make you wait. No line and I still had to wait 30 minutes for my food because I ordered through the app instead of the drive through. Waste of time to download the app, better luck going in person.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Orange Chicken
Me and my wife took one of her grandkids out for BD lunch
Lunch was good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Orange Chicken
Restaurantji Recommends
Love the food, the service is good too. Their food is always hot. Their prices are pretty good for what you get. There are 2 or 3 sizes you can get, which is nice depending on how hungry someone is.
Wheelchair accessibility: They do have handicap parking.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Orange Chicken, Build Your Own Bigger Plate - 1 Full Side, Build Your Own Plate - 2 Half Sides, Steak and Shrimp Fried Rice, Kung Pao Chicken with Broccoli, Beijing Beef
Everything very rich, excellent service
Atmosphere: 5
Food: 5
Service: 5
Just went through the drive through at 7:50pm and the girl in the drive through said “just wanted to let you know we are close to closing so we do not have very much food left”. They don’t close until 9:30pm.
Atmosphere: 1
Food: 1
Service: 1
Food was hot-ish. But the guy at the window was top-notch friendly.
Atmosphere: 4
Food: 4
Service: 5
There was a legit 8 inch hair in my food tonight. Why don't your employees wear hair nets?
Atmosphere: 3
Food: 1
Service: 3
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