Panda Express

850 N Kinzie Ave, Bradley
(815) 929-9880

Recent Reviews

Jen Sloat

Hair in my food. Was on my 30 minute lunch break! And they took my whole 30 mins complaining with me over it. Did not want to give me my money back. After they clearly saw the hair in it. They took it. Told me it might be a part of their brush. Either way it was something in my food that shoudnt of been in there. I will never come back to this location. The disrespect of Ralph the manager. When I showed him the transaction in my bank account and everything how much came out. The lady that checked me out stated that she would never come back either if she was me. And even admitted to checking me out not even 15 mins ago. This was a very bad experience to say so for myself.

Kevin Harris

1 ordered my food online and gave a time buffer for the food to be prepared. When I got to the restaurant to pick up the order I had to wait an extra 10+ minutes for my food. Only 2 to 3 cars in the drive thru and only another person was in the restaurant besides me. The manager or lead on floor was very nonchalant about fulfillment of my order. I saw that the pans were filled with food but I wasn't told if something has to be cooked fresh or anything. Way too much time to wait for a small portions like that.

Atmosphere: 4

Food: 2

Service: 2

tim ashley

Wheelchair accessibility: Has a ramp

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Build Your Own Plate - 1 Full Side, Build Your Own Bowl - 2 Half Sides

Jim Fox

Food portions are getting smaller and smaller and prices keep rising. Not a good combination. Food tasted great.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Beef

tobey cummins

This place has rude attendees who dont even accept the online orders until you come into the store and wait 15 to 30 minutes for your food and then on top of that its undercooked, we waited an hour for our food and it was still undercooked and when you try to call corporate you get put on a waiting line for them. I love going to panda in other towns but ive had at least 5 to 10 bad experiences at this one

Atmosphere: 1

Food: 1

Service: 1

Steph's Cafe Makeup Coffee & Chaos

Drive Thru is a delight! Ashley always greets me with a smile and gets my order right! Definitely appreciate the fresh hot food with a friendly smile and compliment ? Thank You Bradley Panda!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Plate - 2 Half Sides

Barbie Billerbeck

My family loves their food!! Always top notch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Build Your Own Plate - 1 Full Side, Cream Cheese Rangoons 3, Build Your Own Bigger Plate - 2 Half Sides, Build Your Own Bowl - 1 Full Side

Rich Hogan

Good Food had to wait a bit, but hot and fresh so was worth the 20 min wait.

Atmosphere: 5

Food: 5

Service: 5

Kathryn Allen

Good fast

Food: 3

Service: 3

Rasha

Food is good for the price the women is so good to me!

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Build Your Own Plate - 1 Full Side

Randy Channell

Placed an online order and was given a pick of time of 15 minutes from the time I ordered. When I got there I went inside for them to tell me that they were out of fried rice and it would be 10 minutes before there would be more. Considered I placed my order more than 15 minutes ago at this point, I don't see why they didn't react to being low/out of rice and start making more when it was getting low. They asked me if I wanted to wait for the rice originally. I said yes, then the cook said 10 to 15 minutes. I was already waiting long enough at this time, so I just said to forget it. I'll take double noodles just so I could leave. No apology no nothing.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Build Your Own Bowl - 2 Half Sides

Katie Bochenek

Incredible staff with the best energy. Lucmar is the kindest person and greats you as soon as you walk the door. He deserves a raise and should be in a commercial for Panda Express.And he’s also super handsome too. Makes me wish I lived closer

Atmosphere: 5

Food: 5

Service: 5

Jeff Jensen

Great service and good food. They are a little slow at lunchtime but seem to be on point at dinner time.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Honey Sesame

shannon miller

the fried rice smelled like dirty feet and tasted bad. Went back to get a refund and they refused. instead they gave me new fried rice that smelled even WORSE! I had to throw it out immediately. Do better. that was so nasty and it has never smelled like that before. Ruined my entire meal so F this place I will not be returning!

Atmosphere: 1

Food: 1

Service: 1

Jacob Smith

Been to this panda for years and I’ve never had a problem until today. The fried rice my guest and I received smelled absolutely disgusting. It smelled like someone stepped on it with dirty feet. It was nauseating. I went back and asked a for a refund. They said that was “not allowed”. Terrible customer service for spoiled food.

Atmosphere: 1

Food: 1

Service: 1

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