I stopped going to this kfc many years ago because of the food and the lack of customer service. This has changed! Miguel behind the counter is knowledgeable and has some of the best customer service skills I have ever experienced. Definitely a future Store Manager and to the top after that. Thank you Miguel!
Atmosphere: 5
Food: 5
Service: 5
Rob
Hello folks, I don't normally write reviews, but just had to show some love to this KFC 🐔 here! I placed an order after work, all the way up in Skokie, I knew it was gonna be a 2 hour drive so I ordered on the app and put pickup time @ 5:15pm. After the long drive I get to KFC early actually, I called them up to check that my order went through, and a man tells me if I want I can come in and get my order early as they will do it and there's no need to wait— and, the chicken was just pulled out of the fryer! 🐔🔥 Everything was just as order, fast, fresh and chicken was juicy, large and flavorful. I'm not joking you guys, I worked in the foodservice as a Chef downtown Chicago's, at some of the best, Alinea group restaurants and others, and I respect people in the industry, getting up before the sun does, putting orders away, setting up, prepping food, cooking it, dealing with all kind of people's attitudes all day, then breaking equipment down, cleaning and putting everything away, closing just to do the same the next day, all while you're rushing all day on your feet in a very hot fast paced and humid, stressful place. I don't get how other's down vote this place and say some ridiculous of all things, i.e. this young kid working there or how there's Popeyes across. Okay, you should be glad a young man wants to work and learn values by working hard and showing up to do more than some of you do in a week, and the Popeyes across the street looked deserted. Some people, just like to vent and moan when their perfect life streak hits a curve or something. Go work in the food service for a day and see if you even last the full shift or cook your own food, good luck 🤣🙌
Atmosphere: 5
Food: 5
Service: 5
GENE NATHANIEL
95 degrees outside and i cant get a cup of water for my son. They are charging 1 dollar for tap water.
Atmosphere: 1
Food: 1
Service: 1
Matthew Woodward
I order food from doordash and they have been whiting for about a hour for the food
valerie porter
Was a lil slow but it wasn't enough staff workers
Atmosphere: 5
Food: 5
Service: 4
Lina Lina
Great deals- lots of new items , chicken was fresh . Dining area was clean . Will be coming back soon to try rest of menu .
Atmosphere: 5
Food: 5
Service: 5
Abbas Hussein
The young boy on the drive threw has attitude but the lady that brought the food to my car she look nice
Atmosphere: 1
Food: 2
Service: 1
philip d
Stopped in for a quick bite—food was good, hot, and fresh. Staff were polite and friendly, no issues with service. The place was clean and our order came out fast. The only major downside is that there’s no public bathroom, which is inconvenient, especially if you’re dining in or have kids. That alone keeps it from being a full 5-star experience. Otherwise, solid stop if you're nearby and know what to expect.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Sandwich, Chicken Sandwich, Mashed Potatoes, New Classic Chicken Sandwich, Chicken Tenders and Fries, Cole Slaw
Very very bad customer service, no attention and very bad food
Atmosphere: 1
Food: 1
Service: 1
JustYourGlobeTrottinReviewer
There's a kid who works there who literally looks like he's 14 years old. He doesn't look happy, doesn't utter a single word when I talk to him. How does he get through daily human interaction? Bizarre. This is beyond basic customer service skills, this is social ineptness at its finest. How can you interact with a customer from start to finish without literally uttering a single word? It seems like he's just going through the motions, and wants to finish interactions as quickly as possible.
Vegetarian options: Coleslaw, biscuits
Dietary restrictions: None
Parking: A few spots
Kid-friendliness: ...
Wheelchair accessibility: Unknown
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Gravy, Chicken Tender, Honey BBQ, Sandwich, Chicken Tenders and Fries, Colnel Crispy Nashville Hot Chicken, Tenders Flavor Meal, Wing, Spicy Chicken Sandwich, Fries, Spicy Chicken, Cole Slaw, 5 PC Tenders Big Box
N
There's a kid who works there who literally looks like he's 14 years old. He doesn't look happy, doesn't utter a single word when I talk to him. How does he get through daily human interaction? Bizarre. This is beyond basic customer service skills, this is social ineptness at its finest. How can you interact with a customer from start to finish without literally uttering a single word? It seems like he's just going through the motions, and wants to finish interactions as quickly as possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, Gravy, Mashed Potatoes, Colnel Crispy Nashville Hot Chicken, Chicken Tenders and Fries, Tenders Flavor Meal, Spicy Chicken, Wing, Honey BBQ, Cole Slaw, 5 PC Tenders Big Box, Spicy Chicken Sandwich, Chicken Tender
John Wagner
Chicken not much but fried breading.
Atmosphere: 3
Food: 2
Service: 3
Ashley Elitzer
Almost $40 for a family meal. It's half the price at popeyes across the street with their app deals. That's exactly where we turned around too. Kfc app doesn't even have deals.
One of the worst ones
Atmosphere: 1
Food: 1
Service: 1
I stopped going to this kfc many years ago because of the food and the lack of customer service. This has changed! Miguel behind the counter is knowledgeable and has some of the best customer service skills I have ever experienced. Definitely a future Store Manager and to the top after that. Thank you Miguel!
Atmosphere: 5
Food: 5
Service: 5
Hello folks, I don't normally write reviews, but just had to show some love to this KFC 🐔 here!
I placed an order after work, all the way up in Skokie, I knew it was gonna be a 2 hour drive so I ordered on the app and put pickup time @ 5:15pm.
After the long drive I get to KFC early actually, I called them up to check that my order went through, and a man tells me if I want I can come in and get my order early as they will do it and there's no need to wait— and, the chicken was just pulled out of the fryer! 🐔🔥
Everything was just as order, fast, fresh and chicken was juicy, large and flavorful.
I'm not joking you guys, I worked in the foodservice as a Chef downtown Chicago's, at some of the best, Alinea group restaurants and others, and I respect people in the industry, getting up before the sun does, putting orders away, setting up, prepping food, cooking it, dealing with all kind of people's attitudes all day, then breaking equipment down, cleaning and putting everything away, closing just to do the same the next day, all while you're rushing all day on your feet in a very hot fast paced and humid, stressful place.
I don't get how other's down vote this place and say some ridiculous of all things, i.e. this young kid working there or how there's Popeyes across. Okay, you should be glad a young man wants to work and learn values by working hard and showing up to do more than some of you do in a week, and the Popeyes across the street looked deserted. Some people, just like to vent and moan when their perfect life streak hits a curve or something. Go work in the food service for a day and see if you even last the full shift or cook your own food, good luck 🤣🙌
Atmosphere: 5
Food: 5
Service: 5
95 degrees outside and i cant get a cup of water for my son. They are charging 1 dollar for tap water.
Atmosphere: 1
Food: 1
Service: 1
I order food from doordash and they have been whiting for about a hour for the food
Was a lil slow but it wasn't enough staff workers
Atmosphere: 5
Food: 5
Service: 4
Great deals- lots of new items , chicken was fresh . Dining area was clean . Will be coming back soon to try rest of menu .
Atmosphere: 5
Food: 5
Service: 5
The young boy on the drive threw has attitude but the lady that brought the food to my car she look nice
Atmosphere: 1
Food: 2
Service: 1
Stopped in for a quick bite—food was good, hot, and fresh. Staff were polite and friendly, no issues with service. The place was clean and our order came out fast. The only major downside is that there’s no public bathroom, which is inconvenient, especially if you’re dining in or have kids. That alone keeps it from being a full 5-star experience. Otherwise, solid stop if you're nearby and know what to expect.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fries, Sandwich, Chicken Sandwich, Mashed Potatoes, New Classic Chicken Sandwich, Chicken Tenders and Fries, Cole Slaw
I pay the family size the chicken not crispy .
Food: 1
Restaurantji Recommends
Very very bad customer service, no attention and very bad food
Atmosphere: 1
Food: 1
Service: 1
There's a kid who works there who literally looks like he's 14 years old. He doesn't look happy, doesn't utter a single word when I talk to him. How does he get through daily human interaction? Bizarre. This is beyond basic customer service skills, this is social ineptness at its finest. How can you interact with a customer from start to finish without literally uttering a single word? It seems like he's just going through the motions, and wants to finish interactions as quickly as possible.
Vegetarian options: Coleslaw, biscuits
Dietary restrictions: None
Parking: A few spots
Kid-friendliness: ...
Wheelchair accessibility: Unknown
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mashed Potatoes, Gravy, Chicken Tender, Honey BBQ, Sandwich, Chicken Tenders and Fries, Colnel Crispy Nashville Hot Chicken, Tenders Flavor Meal, Wing, Spicy Chicken Sandwich, Fries, Spicy Chicken, Cole Slaw, 5 PC Tenders Big Box
There's a kid who works there who literally looks like he's 14 years old. He doesn't look happy, doesn't utter a single word when I talk to him. How does he get through daily human interaction? Bizarre. This is beyond basic customer service skills, this is social ineptness at its finest. How can you interact with a customer from start to finish without literally uttering a single word? It seems like he's just going through the motions, and wants to finish interactions as quickly as possible.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries, Sandwich, Gravy, Mashed Potatoes, Colnel Crispy Nashville Hot Chicken, Chicken Tenders and Fries, Tenders Flavor Meal, Spicy Chicken, Wing, Honey BBQ, Cole Slaw, 5 PC Tenders Big Box, Spicy Chicken Sandwich, Chicken Tender
Chicken not much but fried breading.
Atmosphere: 3
Food: 2
Service: 3
Almost $40 for a family meal. It's half the price at popeyes across the street with their app deals. That's exactly where we turned around too. Kfc app doesn't even have deals.
Food: 1
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