Starbucks
1249 Torrence Ave, Calumet City
(708) 730-9512
Recent Reviews
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Cashier was the nicest person! Got a mug for half price.
Atmosphere: 5
Food: 5
Service: 5
I visited this Starbucks around 6:54 AM and was disappointed with the lack of urgency and care during my visit. I placed a simple order—a cinnamon dolce latte and a muffin—and even though I was the only customer inside, it took over 10 minutes to receive my items.
What made it worse is that the drive-thru orders were prioritized and completely cleared out before they even started on mine. When I finally did get my drink, it wasn’t even the cinnamon dolce latte I ordered.
The barista with locs seemed more focused on restocking than taking care of customers who were already waiting. He could have made my order quickly, then continued his task, but instead there was absolutely no sense of urgency. Overall, this was a frustrating and disappointing experience.
Atmosphere: 1
Food: 1
Service: 1
I AM A TRUE STARBUCKIAN....ALWAYS AND FOREVER
Atmosphere: 5
Food: 5
Service: 5
I cannot complain about the customer service or the time it took for me to get thru the drive thru but the strawberry frappachino i ordered was horrible, did not taste sweet at all all and was basically equivalent to eating snow with pink dye. I drank 2 or 3 sips and thru it away. I was disappointed with this last visit
Atmosphere: 5
Food: 1
Service: 5
Passed my needs. Caffeine and got it right. Good listening skills and friendly service
Atmosphere: 3
Service: 5
Hey Starbucks, your business is already declining, yet you have staff at this location who are incredibly rude and lack basic judgment skills. I had stopped going to Starbucks for that very reason. Today, my phone service was temporarily disconnected, so I stopped by to grab a coffee and look up the nearest cellphone service location.
I purchased a couple of items and had $50 cash on me. The first cashier told me they didn’t have change. Then her associate.. a big guy.. showed up with a key and said, “Oh, we do have change.” He proceeded to take my $50 bill and held it up to the light to check its authenticity .. right in front of everyone.
By all means, verify your bills, but there’s a polite and professional way to do it. This lack of courtesy and training is exactly why I stopped visiting your cafes in the first place.
Never going again!
Atmosphere: 1
Food: 1
Service: 1
Amazing people work here! Stop by so you won't miss the beautiful smiles and upbeat personalities!
Atmosphere: 5
Food: 5
Service: 5
I had to wait over 20 minutes for a mobile pick-up order, which took the convenience out of making it to work on time.
Service: 2
Good coffee
Atmosphere: 5
Food: 5
Service: 5
I'm tired of Starbucks. They already too expensive and then have the nerve to charge or require a purchase for a plastic fork. Thankfully they didn't charge me to wash my hands in the bathroom. Such an elitist brand. I'm over it. I had actually made a purchase at different Starbucks a couple hours ago. Now I know the brand ain't worth the little money I got.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Fast service
Atmosphere: 4
Food: 4
Service: 4
This is the second time I have went to this location and my coffee was COLD!! I put a mobile order in and it usually takes me the 3 minutes to get to this location When I put it in. It’s like they rush and don’t pay attention to detail it’s very frustrating because this last time I went it wasn’t even a line and it still came out cold smh. The employees need to do better and take their time especially when you have nothing but time to get it right!
Atmosphere: 3
Food: 1
Service: 2
HORRIBLE CUSTOMER SERVICE
Atmosphere: 1
Food: 1
Service: 1
⭐⭐⭐⭐⭐
My Favorite Starbucks — Hands Down ⭐⭐⭐⭐⭐
This location? These people? Family. 🤍
I’ve been to plenty of Starbucks, but this one right here is in a league of its own. No matter what time of day I come in — early morning or late evening — the staff always shows up with a smile, good energy, and amazing service. 🙌🏽
Even if they get something wrong (which is rare), they’ll always make it right with no attitude, no hassle. The drinks? 9/10, they’re on point. And even when I’m on the other side of town, I still find myself driving out the way just to come here. That should tell you everything.
Honestly, no other Starbucks in the area compares. Not even the ones across the state line — and I’ve tried them all. 😅
Now, do they sometimes run out of food items? Yes.
Do I wish they had everything stocked all the time? Of course.
But hey — that’s expected at a busy, well-loved location like this one. 🤷🏽♀️
9/10. Solid every time.
And shoutout to the store manager — he’s always a vibe and keeps the energy right every time I see him. 👏🏽☕💫
Atmosphere: 5
Food: 5
Service: 5
Hello, I’ve been drinking my Java chip frappe from all the different locations but this morning tied from the one in river oaks mall and it really taste very bad. It doesn’t even feel like a frappe there was no mocha no sugar nothing. Only blended ice and few java chips. I’ve never had this type of bad experience before.
Atmosphere: 2
Food: 1
Service: 2
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