Windy City Pizza Works has a friendly staff & good pizza. Thin crust is always delicious. I would recommend.
Isaiah Darnell
Pizza had no
Atmosphere: 4
Food: 1
Service: 4
Ty C.
Pretty good local Resturant. Located in a bowling alley. Love the veggie options and the pizza is solid!
Dawn L.
Ordered for delivery, 45 mins to an hour. After an hour and a half, called for status. Said delivery guy was here and called. We didn't get a call, no knock on door, sitting right in living room. Recent our order, driver got lost. Food arrived cold. Not bad for some but you can't reheat shrimp. Coleslaw was warmer then rest of food. No discount. Probably won't order from here again.
Chenette Lanese
The pizza here is consistently good for the past 10 or 15 years since I been ordering from Windy City. It's the crust for me and the cheese and the meat! Gosh it's the whole pizza. You want be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Styles G.
The staff was rude ,they refused to deliver to my address even though I'm less than a few blocks away told me to order online and they still would not deliver took my money and now i got to wait 48 hours to get refunded now what we supposed to do starve.
I actually love their pizza, however they have a lot of teenagers working in here that carry attitudes. I don’t like people with attitudes handling my food. That’s one. Two, they ALWAYS have you waiting longer than the time they give you. I called 20 minutes out because I knew it would take a minute (they told me 25 minutes) I get there and they tell me 5 minutes. I go back in then they tell me 10 more minutes. I get my food and then they tell me that they don’t have one of the toppings I paid for. So not only did I wait and additional 20 minutes for a medium pizza, but they gave it to me and told me they didn’t have a topping. Had I known that I would’ve canceled the order. That was the last straw for me.
Atmosphere: 1
Food: 3
Service: 1
Katarvis Torres
Ordered for delivery, everything went well through Door dash and our order was perfect.For a family size Pizza, I thought it was a tad smaller than anticipated and bit pricer for the size. However, the pizza tasted great.The apps, meh not my fave. We had Mozzarella sticks that were pretty mediocre and stuffed peppers which were okay. The stuffed peppers have cheddar cheese in them for those who are curious.
Food: 4
Recommended dishes: Pepperoni Pizza
Okema Houston
I go bowling here all the time and every time I get the pizza and it's always good no complaints yet.
Order a pizza no one came called in and the manager Rick refused to deliver the pizza
Roger M.
They weren't open during scheduled business hours. Second time it happened. Can't add anything to that
Carlos Marmolejo
There was a misunderstanding about delivery or pickup and when I showed up to get it myself because it never got to me I got a ton of attitude even though I was respectful about it. Then instead of handing it to me she tossed it on the counter and turned around not saying a word. When I got home and opened it, it was missing slices.
Grayce Walker
If you bowl at Castaway make sure you eat before you go…Windy City Pizza in Calumet City, IL don’t need your money. Its plenty of other companies that will show way better customer service and can offer their customers better resolutions when they make a mistake. On Father’s Day we decided to bring the family here and enjoy some bowling with the kids. I went to the Windy City Pizza that’s located inside Castaway bowling alley and proceeded to order 1 large pizza, 12 wings and 1 pitcher of pop. The young lady that took my order didn’t have the best customer service skills. She was quiet and just stared at me like I had been here before. I asked her how much a pitch of pop cost and she pointed (didn’t speak a word about how much a pitcher cost) to the wall where it was three cups located with three different prices. I assumed they didn’t sell pitchers of pop and we had to buy individual drinks. I told her I needed four cups. After she rung me up, I looked at the receipt and saw she charged me for 4 pitchers of pop which were $8 a pitcher. I told her that I only wanted one pitcher and I thought I had to get cups since she pointed at them when I asked her about the price of a pitcher of pop. She proceeded to tell me that she couldn’t give me a refund because I paid with my debit card. The manager came out and told me to do a stop payment with my credit card because their credit card machines don’t allow them to do refunds. He told me that’s what they tell the other customers to do…he offered me a store credit but I didn’t want anything else and I don’t plan on supporting their business in the future. I asked if he could contact the owner because this was a mistake on their behalf and he agreed with was a mistake on their behalf. He then told me he couldn’t get in touch with the owner because neither one of the owners leave their personal contact info for NONE of their employees to get in contact with them when problems occur. It’s ridiculous that the company made a mistake and they don’t care about fixing it. They rather have me go through my credit union and wait 2 weeks to receive my money back when I could have got it that day. I just ended up canceling my whole order. I didn’t trust them to make my food especially since the cashier was staring me down the whole time as if she didn’t make the mistake. She never apologized for her mistake, stared me down and rolled her eyes the whole time I was speaking with the manager…please and I repeat please save yourself the stress and frustration of dealing with this company. I really wish I could have gave zero stars.
Grayce Davis
If you bowl at Castaway make sure you eat before you go…Windy City Pizza in Calumet City, IL don’t need your money. Its plenty of other companies that will show way better customer service and can offer their customers better resolutions when they make a mistake. On Father’s Day we decided to bring the family here and enjoy some bowling with the kids. I went to the Windy City Pizza that’s located inside Castaway bowling alley and proceeded to order 1 large pizza, 12 wings and 1 pitcher of pop. The young lady that took my order didn’t have the best customer service skills. She was quiet and just stared at me like I had been here before. I asked her how much a pitch of pop cost and she pointed (didn’t speak a word about how much a pitcher cost) to the wall where it was three cups located with three different prices. I assumed they didn’t sell pitchers of pop and we had to buy individual drinks. I told her I needed four cups. After she rung me up, I looked at the receipt and saw she charged me for 4 pitchers of pop which were $8 a pitcher. I told her that I only wanted one pitcher and I thought I had to get cups since she pointed at them when I asked her about the price of a pitcher of pop. She proceeded to tell me that she couldn’t give me a refund because I paid with my debit card. The manager came out and told me to do a stop payment with my credit card because their credit card machines don’t allow them to do refunds. He told me that’s what they tell the other customers to do…he offered me a store credit but I didn’t want anything else and I don’t plan on supporting their business in the future. I asked if he could contact the owner because this was a mistake on their behalf and he agreed with was a mistake on their behalf. He then told me he couldn’t get in touch with the owner because neither one of the owners leave their personal contact info for NONE of their employees to get in contact with them when problems occur. It’s ridiculous that the company made a mistake and they don’t care about fixing it. They rather have me go through my credit union and wait 2 weeks to receive my money back when I could have got it that day. I just ended up canceling my whole order. I didn’t trust them to make my food especially since the cashier was staring me down the whole time as if she didn’t make the mistake. She never apologized for her mistake, stared me down and rolled her eyes the whole time I was speaking with the manager…please and I repeat please save yourself the stress and frustration of dealing with this company. I really wish I could have gave zero stars.
Windy City Pizza Works has a friendly staff & good pizza. Thin crust is always delicious. I would recommend.
Pizza had no
Atmosphere: 4
Food: 1
Service: 4
Pretty good local Resturant. Located in a bowling alley. Love the veggie options and the pizza is solid!
Ordered for delivery, 45 mins to an hour. After an hour and a half, called for status. Said delivery guy was here and called. We didn't get a call, no knock on door, sitting right in living room. Recent our order, driver got lost. Food arrived cold. Not bad for some but you can't reheat shrimp. Coleslaw was warmer then rest of food. No discount. Probably won't order from here again.
The pizza here is consistently good for the past 10 or 15 years since I been ordering from Windy City. It's the crust for me and the cheese and the meat! Gosh it's the whole pizza. You want be disappointed.
Atmosphere: 5
Food: 5
Service: 5
The staff was rude ,they refused to deliver to my address even though I'm less than a few blocks away told me to order online and they still would not deliver took my money and now i got to wait 48 hours to get refunded now what we supposed to do starve.
Great Wings !!! Just
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Mozzarella Sticks
I actually love their pizza, however they have a lot of teenagers working in here that carry attitudes. I don’t like people with attitudes handling my food. That’s one. Two, they ALWAYS have you waiting longer than the time they give you. I called 20 minutes out because I knew it would take a minute (they told me 25 minutes) I get there and they tell me 5 minutes. I go back in then they tell me 10 more minutes. I get my food and then they tell me that they don’t have one of the toppings I paid for. So not only did I wait and additional 20 minutes for a medium pizza, but they gave it to me and told me they didn’t have a topping. Had I known that I would’ve canceled the order. That was the last straw for me.
Atmosphere: 1
Food: 3
Service: 1
Ordered for delivery, everything went well through Door dash and our order was perfect.For a family size Pizza, I thought it was a tad smaller than anticipated and bit pricer for the size. However, the pizza tasted great.The apps, meh not my fave. We had Mozzarella sticks that were pretty mediocre and stuffed peppers which were okay. The stuffed peppers have cheddar cheese in them for those who are curious.
Food: 4
Recommended dishes: Pepperoni Pizza
I go bowling here all the time and every time I get the pizza and it's always good no complaints yet.
Restaurantji Recommends
Order a pizza no one came called in and the manager Rick refused to deliver the pizza
They weren't open during scheduled business hours. Second time it happened. Can't add anything to that
There was a misunderstanding about delivery or pickup and when I showed up to get it myself because it never got to me I got a ton of attitude even though I was respectful about it. Then instead of handing it to me she tossed it on the counter and turned around not saying a word. When I got home and opened it, it was missing slices.
If you bowl at Castaway make sure you eat before you go…Windy City Pizza in Calumet City, IL don’t need your money. Its plenty of other companies that will show way better customer service and can offer their customers better resolutions when they make a mistake. On Father’s Day we decided to bring the family here and enjoy some bowling with the kids. I went to the Windy City Pizza that’s located inside Castaway bowling alley and proceeded to order 1 large pizza, 12 wings and 1 pitcher of pop. The young lady that took my order didn’t have the best customer service skills. She was quiet and just stared at me like I had been here before. I asked her how much a pitch of pop cost and she pointed (didn’t speak a word about how much a pitcher cost) to the wall where it was three cups located with three different prices. I assumed they didn’t sell pitchers of pop and we had to buy individual drinks. I told her I needed four cups. After she rung me up, I looked at the receipt and saw she charged me for 4 pitchers of pop which were $8 a pitcher. I told her that I only wanted one pitcher and I thought I had to get cups since she pointed at them when I asked her about the price of a pitcher of pop. She proceeded to tell me that she couldn’t give me a refund because I paid with my debit card. The manager came out and told me to do a stop payment with my credit card because their credit card machines don’t allow them to do refunds. He told me that’s what they tell the other customers to do…he offered me a store credit but I didn’t want anything else and I don’t plan on supporting their business in the future. I asked if he could contact the owner because this was a mistake on their behalf and he agreed with was a mistake on their behalf. He then told me he couldn’t get in touch with the owner because neither one of the owners leave their personal contact info for NONE of their employees to get in contact with them when problems occur. It’s ridiculous that the company made a mistake and they don’t care about fixing it. They rather have me go through my credit union and wait 2 weeks to receive my money back when I could have got it that day. I just ended up canceling my whole order. I didn’t trust them to make my food especially since the cashier was staring me down the whole time as if she didn’t make the mistake. She never apologized for her mistake, stared me down and rolled her eyes the whole time I was speaking with the manager…please and I repeat please save yourself the stress and frustration of dealing with this company. I really wish I could have gave zero stars.
If you bowl at Castaway make sure you eat before you go…Windy City Pizza in Calumet City, IL don’t need your money. Its plenty of other companies that will show way better customer service and can offer their customers better resolutions when they make a mistake. On Father’s Day we decided to bring the family here and enjoy some bowling with the kids. I went to the Windy City Pizza that’s located inside Castaway bowling alley and proceeded to order 1 large pizza, 12 wings and 1 pitcher of pop. The young lady that took my order didn’t have the best customer service skills. She was quiet and just stared at me like I had been here before. I asked her how much a pitch of pop cost and she pointed (didn’t speak a word about how much a pitcher cost) to the wall where it was three cups located with three different prices. I assumed they didn’t sell pitchers of pop and we had to buy individual drinks. I told her I needed four cups. After she rung me up, I looked at the receipt and saw she charged me for 4 pitchers of pop which were $8 a pitcher. I told her that I only wanted one pitcher and I thought I had to get cups since she pointed at them when I asked her about the price of a pitcher of pop. She proceeded to tell me that she couldn’t give me a refund because I paid with my debit card. The manager came out and told me to do a stop payment with my credit card because their credit card machines don’t allow them to do refunds. He told me that’s what they tell the other customers to do…he offered me a store credit but I didn’t want anything else and I don’t plan on supporting their business in the future. I asked if he could contact the owner because this was a mistake on their behalf and he agreed with was a mistake on their behalf. He then told me he couldn’t get in touch with the owner because neither one of the owners leave their personal contact info for NONE of their employees to get in contact with them when problems occur. It’s ridiculous that the company made a mistake and they don’t care about fixing it. They rather have me go through my credit union and wait 2 weeks to receive my money back when I could have got it that day. I just ended up canceling my whole order. I didn’t trust them to make my food especially since the cashier was staring me down the whole time as if she didn’t make the mistake. She never apologized for her mistake, stared me down and rolled her eyes the whole time I was speaking with the manager…please and I repeat please save yourself the stress and frustration of dealing with this company. I really wish I could have gave zero stars.