Dunkin'

1400 W 127th St, Calumet Park
(708) 385-8177

Recent Reviews

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Anita Sewell

Prices are higher and the evening staff are rude

Atmosphere: 3

Food: 3

Service: 3

Vincent

They like to give you old coffee here and have terrible attitudes, especially the later shifts. Im not wasting any more money here

Elsa

Thank you for giving me the perfect morning coffee!

Krystle Gore Sabados

I just left the drive through. The gentleman stated that he couldn't make my medium decaffeinated iced vanilla latte because there is caffeine in the flavoring. I've never heard that before. The caffeine is usually in the expresso I don't know if he feel like I'm stupid, but I didn't appreciate the poor service. He wasn't rude. He just didn't seem like he wanted to service me.

Atmosphere: 1

Food: 1

Service: 1

Alan Holman

Today, the young man working the drive thru rang up the wrong item which was more expensive. I pointed this out to him and he claimed the 2 differnt item were the same price. They weren't. The item that I ordered cost $1.30 less. He proceeds to give me 75 cents back with an attitude. I dont budge until he gives me back the money he overcharged me. He gives me what he owes me, mutters some insult in another language and waves me off.

I never had this experience before at this location. I have had experience with the manager/owner and he was polite. But this guy was disrespectful and tried to dismiss me. Other reviews say that some employees are disrespectful and I can see why. The owner needs to do better with the people he hires. Not sure I will be back to this location.

Food: 4

Service: 1

Angel G

My coffee did not even taste like coffee

Service: 2

Mandy Silva

This is literally my favorite Dunkin. My coffee is always made consistently the same. The staff is always polite. Honestly, my coffee being made correct is all that really matters lol. Great job

Atmosphere: 5

Food: 5

Service: 5

The Truth

They put expired milk in my coffee. Made me sick!

Atmosphere: 1

Food: 1

Service: 1

Raven Brinson

THIS IS THE ABSOLUTE WORST DUNKIN IN THE AREA !
I had an incredibly frustrating experience at this Dunkin’ location. I came through the drive-thru to order a Brown Sugar Shaken Espresso, but what I received was a weak, milky drink with no espresso at all. When I brought it to the staff’s attention, I was told the espresso machine was down because it was cleaning.

That explanation only made it worse — why would you knowingly serve a drink missing its key ingredient without saying anything? If the machine is down, just let customers know. Don’t try to pass off a drink that clearly isn’t what I paid for.

Thankfully, I tasted it before heading to work. I typically avoid this location due to past issues, but decided to give it another shot — big mistake. Once again, my time and money were wasted.

To make matters worse, I was offered a refund but only received $4 when the drink cost $7. Not only did I leave frustrated, I also left shortchanged. This felt like an intentional decision to serve an incomplete drink and then not properly refund me for it.

I hope this message reaches someone who will actually take steps to hold staff accountable and improve the service here.

Everything’s Not Ok Podcast

The young indian girl in the window is rude and homophobic. She walks away from the window every time I drive through. Won’t be back there again !!!

Grace Larry

Why are they so rude?? No matter if you go inside or the drive thru they are always rude. The coffee is watered down and the food is always cold MY GOD

Timothy Perry

The coffee was watered down. Then when you call you get no answer. I will never go to this Dunkin again.

KEELA WILSON LARRIEU

Worst experience EVER!!! The young woman and older immigrant was RACIST TOWARD my family. I understand why no customers were in the place! They deserve negative stars!!

Kendall Benton

Worst Dunkin' Location- Every time I come to this Dunkin', I swear I won't be back, but somehow, I always end up giving it another chance, only to be disappointed again. Zero stars for customer service. Definitely won’t be returning.

Kelsey benton

If I could leave zero stars, I would !

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