Dunkin'
59 W Locust St, Canton
(309) 357-5198
Recent Reviews
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I'm not going to lie I had a really crappy day but whomever the girls name was that worked tonight 8/9/25 @ 4:37 pm made my whole night great service very polite
Atmosphere: 5
Food: 5
Service: 5
Rude staff
Atmosphere: 1
Food: 2
Service: 1
They somehow didn't have coffee syrup for a frozen mocha. And the drink we did get, tastes strongly of cleaning chemicals.
Atmosphere: 3
Food: 2
Service: 3
Sat in the drive thru for 20 minutes with only 1 car ahead of us. We pulled up to the window and sat for another 10 minutes. Our order of a small iced coffee and 1 glazed donut sat on the table ready to go the entire time we sat at the window. While waiting I watched the female worker with blue hair that was taking orders rub her eyes, face, neck and hair and then she proceeded to make orders for the cars behind us. We left without the order and will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Sat for 20 minutes to get to the window with only 1 car ahead of us. Then watched the girl with blue hair working the window rub her eyes, face, hair and neck and then without washing her hands, she went on to prepare orders. Our order was sitting on the table when we pulled up to the window but after waiting 10 more minutes to pay we left without anything.
Atmosphere: 1
Food: 1
Service: 1
Just awful. App is terrible. Their people are rude. Their customer service is a joke. I had screenshots of my order and my online bank account showing where they took the money out. Still unable to fill my order! Made me late and I had to spend 30 minutes on the phone trying to get my money back. I will not be returning to this store or any dunkin donuts.
Atmosphere: 1
Food: 1
Service: 1
Dunkin is by far the best coffee around š
Atmosphere: 5
Food: 5
Service: 5
I was incredibly disappointed with the service I received this fine Wednesday morning. The workers were so disrespectful, yelling at me through the drive thru and not being friendly. First of all I ordered a vanilla long-john that had the slightest bit of icing on it, and it was dry. Second of all, I ordered a medium caramel and french vanilla coffee with cream and liquid sugar, but somehow ended up with a caramel, vanilla, and lava cake coffeeā¦..
Atmosphere: 1
Food: 1
Service: 1
They never have anything!!! Reading there menu while in the drive through I ordered a sour trolli fix they said they canāt make that because they donāt have eggs????? Itās a slushy!!! A sign in there drive through said try our mangonada smoothie refresher which is what I ordered I was told they donāt have it and they donāt do that here. I then ordered a cappuccino Blast and was told that they donāt have the ice cream, excuse me????? You donāt have ice cream are you not a baskin robins with 31 flavors or they say there blenders donāt work or the donāt have express like whatās the point anymore!!!!!!! Iām sorry you have to work when you go to work⦠There doughnuts taste old and stale, there service is extremely sub par you are definitely not there priority the employees are rude I feel there products are overpriced given there qualityā¦ā¦ā¦ Family owned establishments are the way to go franchise corporations are a joke and need to do better!!!!!!
Atmosphere: 1
Food: 1
Service: 1
The coffee was undrinkable luckily we were on the way home from the grocery store and stopped to doctor up the coffee with the creamer we had just bought. I thought a tuxedo almond latte would have some sweetness about it but these didn't
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Just left drive thru got to work and took a sip of my ālarge HOTā peppermint mocha, and it is like warm. What a waste of my money. Even tipped. Please instruct your workers on how to make hot coffee and hot milk for their latte.this is totally uncalled gir on a very cold day!!!
Atmosphere: 1
Food: 1
Service: 1
Bad coffee and a crunchy breakfast sandwich, way over priced
Atmosphere: 3
Food: 1
Service: 1
The manager here is horrible here, treats her employees like trash. The food is also overpriced, but the grilled cheese is pretty good.
Atmosphere: 1
Food: 3
Service: 1
Music too loud
Atmosphere: 4
Food: 4
Service: 4
I just drove through 10 minutes ago. Hot latte is cold, even left the tip.
Morning latte makes my day.
No more Dunking Donuts in Canton, IL!
Atmosphere: 2
Food: 2
Service: 2
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