We ordered 2 bcr and 1 #12. They told us we had to wait 15 minutes for bread, which is totally fine, but after 25 minutes they gave our sandwiches to someone else. We told them thats fine, we will wait until they are remade. Once we finally got our sandwiches, one of the cbr was made wrong. We requested for them to remake it and they said they were sorry for the issues. We waited longer and after an additional 15 minutes we had to ask them about the sandwich and they said they forgot… The whole ordeal took about an hour for three sandwiches.
Service: 1
Kay Ausmus
We ordered a sandwich with no tomato and got tomato on the sandwich. Asked them for another sandwich with no tomato and they just picked the tomato off. Refused the food because I am allergic to tomatoes and the lady that gave us our money back said not to come back tonight. Not professional at all. That was the manager
Service: 1
Amber
I just want to say how much I appreciate getting a call back and making things right with my order. You don't get that too often these days. Great customer service and great food. Will recommend this Jimmy John's to anyone.
Atmosphere: 5
Food: 5
Service: 5
Lisa Welker
Very friendly staff! Fast service and was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Lauren Bailey
Very confusing on which sandwich is yours. The lady came over and gave us food, then took it away again saying “you need to give that back it’s not yours” about three times. The sandwiches were good but it isn’t worth the money or the stress just for a $16 sandwich.
Atmosphere: 2
Food: 3
Service: 2
Ron Lindsey
Very good food
Atmosphere: 5
Food: 5
Service: 5
Adam McKeever
Had to leave since there was no bread, NO BREAD at Jimmy John's?????? That's literally the main event at this place.
Atmosphere: 1
Food: 1
Service: 1
Timothy Shotts
The sandwiches are good here but they can never seem to get a large drink even remotely full. Ordered 3 meals tonight and 2 were 3/4 full, the other was 1/2 full. We got them in a drink carrier and didn't notice until I was home.
I order here every day if not every other day today my sandwich was the nastiest I have ever seen I’m just beside myself as to why
Food: 1
John Werland
I can't get enough of this place. The food is great. I love the Italian East Coast sandwich.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Burke
I am a frequent customer and never had any complaints until today... I always get the same item... today my sandwich literally has 2 pieces of ham and 2 pieces of cheese.. nothing else lol.. then I'm told it doesn't come with lettuce tomatoes and mayo but yet over the past 5 years it's always came out with toppings and sauce ...Plz do better
Atmosphere: 5
Food: 2
Service: 5
Brian Eskridge
Much better than subway and a better price.
Atmosphere: 4
Food: 5
Service: 5
Shyanne Thomas
Last week, our coworker ordered us lunch on Tuesday to be delivered on Wednesday during our lunch break at 10:40am (first lunch teacher problems). We sat and typed up our order on Tuesday and after work, my coworker took up our paper with our exact orders on it to Jimmy John’s to pay and have delivered the next day. Our order was delivered later than expected and not with what we ordered. We didn’t get two drinks like our original order asked for, our subs didn’t have exactly what they were supposed to have (I.e. coworker asked for cucumbers and didn’t get any; I didn’t order cucumbers, but cucumbers were on my sub). When we informed our driver about it, he didn’t have any suggestions or apologies for the mess up and just handed us our food and left. We were very upset about this experience.
We ordered 2 bcr and 1 #12. They told us we had to wait 15 minutes for bread, which is totally fine, but after 25 minutes they gave our sandwiches to someone else. We told them thats fine, we will wait until they are remade. Once we finally got our sandwiches, one of the cbr was made wrong. We requested for them to remake it and they said they were sorry for the issues. We waited longer and after an additional 15 minutes we had to ask them about the sandwich and they said they forgot… The whole ordeal took about an hour for three sandwiches.
Service: 1
We ordered a sandwich with no tomato and got tomato on the sandwich. Asked them for another sandwich with no tomato and they just picked the tomato off. Refused the food because I am allergic to tomatoes and the lady that gave us our money back said not to come back tonight. Not professional at all. That was the manager
Service: 1
I just want to say how much I appreciate getting a call back and making things right with my order. You don't get that too often these days. Great customer service and great food. Will recommend this Jimmy John's to anyone.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff! Fast service and was delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Very confusing on which sandwich is yours. The lady came over and gave us food, then took it away again saying “you need to give that back it’s not yours” about three times. The sandwiches were good but it isn’t worth the money or the stress just for a $16 sandwich.
Atmosphere: 2
Food: 3
Service: 2
Very good food
Atmosphere: 5
Food: 5
Service: 5
Had to leave since there was no bread, NO BREAD at Jimmy John's?????? That's literally the main event at this place.
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are good here but they can never seem to get a large drink even remotely full. Ordered 3 meals tonight and 2 were 3/4 full, the other was 1/2 full. We got them in a drink carrier and didn't notice until I was home.
Decent food but overpriced but what else is new
Atmosphere: 4
Food: 5
Service: 4
Love the new Chicken Mediterranean Wrap!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I order here every day if not every other day today my sandwich was the nastiest I have ever seen I’m just beside myself as to why
Food: 1
I can't get enough of this place. The food is great. I love the Italian East Coast sandwich.
Atmosphere: 5
Food: 5
Service: 5
I am a frequent customer and never had any complaints until today... I always get the same item... today my sandwich literally has 2 pieces of ham and 2 pieces of cheese.. nothing else lol.. then I'm told it doesn't come with lettuce tomatoes and mayo but yet over the past 5 years it's always came out with toppings and sauce ...Plz do better
Atmosphere: 5
Food: 2
Service: 5
Much better than subway and a better price.
Atmosphere: 4
Food: 5
Service: 5
Last week, our coworker ordered us lunch on Tuesday to be delivered on Wednesday during our lunch break at 10:40am (first lunch teacher problems). We sat and typed up our order on Tuesday and after work, my coworker took up our paper with our exact orders on it to Jimmy John’s to pay and have delivered the next day. Our order was delivered later than expected and not with what we ordered. We didn’t get two drinks like our original order asked for, our subs didn’t have exactly what they were supposed to have (I.e. coworker asked for cucumbers and didn’t get any; I didn’t order cucumbers, but cucumbers were on my sub). When we informed our driver about it, he didn’t have any suggestions or apologies for the mess up and just handed us our food and left. We were very upset about this experience.
Food: 4
Service: 3
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