They always forget the sauce for the nuggets. Literally learn to read. They also don't give up sized orders when you pay extra for them. It's a rip.
Atmosphere: 2
Food: 2
Service: 2
Deanna Keeney
Cold food
Paul Hughes
This is the worst McDonald's ever this place has rude staff trashy bathroom and they never clean the indoor playground last time i went here there was a foot stoll in the bathroom and a clogged toilet with toilet paper all over the floor don't tell the staff bc they don't care and say it happens offen
Atmosphere: 2
Food: 5
Service: 4
Linda Hankins
Ordered daily double which comes with tomato didn't get tomato on it ordered fish filet and with the wait I had was sure it was because they were making it fresh nope it was hard and stale cold on the plus side my fries were hot for once
Atmosphere: 1
Food: 1
Service: 2
Emily gracie12
It was so busy which I can understand as a service worker that it's easier to make mistakes but when has there ever been cheese on a Mcchicken. I hate cheese and thats just disgusting I had to throw it away. Also when ordering inside make sure to hand out cups fro drinks especially if I paid for it why should I have to wait another 5 minutes after I get my food just to get a cup that I fill myself. Do better.
Atmosphere: 1
Food: 1
Service: 2
Jocelin Hines
Always the same order night shift is always better than morning in my opinion. On food quality and having everything right.
Atmosphere: 4
Food: 3
Service: 5
Carmel Gordon
I ordered a 10 piece chicken nugget dinner and I got 2 chicken sandwiches instead
Food: 1
Service: 1
Gary Goodwin
Never have food ready, ALWAYS have cars pull forward even into a neighboring parking lot. Terrible management and owner! Other Mcdonalds know how to run the business. Breakfast this morning and 6 cars pulled forward …….
Atmosphere: 2
Food: 3
Service: 1
Camden Woodvine
the service was eh, but it should not take 20 minutes to make one order. 4 different orders went out before mine and they ordered after i did. I don’t understand how a bunch of teenagers can make orders faster than adults and 18 year olds. It just baffles me beyond belief
Chris M.
if you order before 3pm your order is 100% correct. if you order any time after 3pm it's ALWAYS wrong, but at Keats your food, when correct, is freshly cooked!
There was a worker at my window when I orders and when I drove to the next window she opened the window and proceeded to make the vomiting sound. This encounter really makes me sad bc I love McDonald’s but i really don’t prefer to go there anymore or give my business to you at all. The workers name was Autumn. it’s just very disappointing you have staff like this.
Atmosphere: 3
Food: 5
Service: 1
Amos A. Anderson
In the last year our experience is that it's very rare that they get an order right and when you take it back to get the order corrected, they end up getting it wrong again somehow. If we order a Double Quarter Pounder with Bacon, sometimes we don't get the bacon, sometimes we don't get the second patty (it's a double after all), etc. This place is on our avoid list. We try it every now and again to see if things have changed, but it doesn't seem this is getting corrected any time soon.
Atmosphere: 2
Food: 1
Service: 2
Kirk Edwards
Got Quarter punder with bacon. 1 tiny strip of bacon. Shoe leather for an onion. Too expensive also.
Food: 2
Service: 5
Sin Cena
Messed up my MOBILE order the last three times. Also told the woman i don’t want my receipt and she insisted i take it and got upset when i said im not taking it lol.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
Nameless Ghoul
food was good, but it gave my cousin explosive diarrhea
They always forget the sauce for the nuggets. Literally learn to read. They also don't give up sized orders when you pay extra for them. It's a rip.
Atmosphere: 2
Food: 2
Service: 2
Cold food
This is the worst McDonald's ever this place has rude staff trashy bathroom and they never clean the indoor playground last time i went here there was a foot stoll in the bathroom and a clogged toilet with toilet paper all over the floor don't tell the staff bc they don't care and say it happens offen
Atmosphere: 2
Food: 5
Service: 4
Ordered daily double which comes with tomato didn't get tomato on it ordered fish filet and with the wait I had was sure it was because they were making it fresh nope it was hard and stale cold on the plus side my fries were hot for once
Atmosphere: 1
Food: 1
Service: 2
It was so busy which I can understand as a service worker that it's easier to make mistakes but when has there ever been cheese on a Mcchicken. I hate cheese and thats just disgusting I had to throw it away. Also when ordering inside make sure to hand out cups fro drinks especially if I paid for it why should I have to wait another 5 minutes after I get my food just to get a cup that I fill myself. Do better.
Atmosphere: 1
Food: 1
Service: 2
Always the same order night shift is always better than morning in my opinion. On food quality and having everything right.
Atmosphere: 4
Food: 3
Service: 5
I ordered a 10 piece chicken nugget dinner and I got 2 chicken sandwiches instead
Food: 1
Service: 1
Never have food ready, ALWAYS have cars pull forward even into a neighboring parking lot. Terrible management and owner! Other Mcdonalds know how to run the business.
Breakfast this morning and 6 cars pulled forward …….
Atmosphere: 2
Food: 3
Service: 1
the service was eh, but it should not take 20 minutes to make one order. 4 different orders went out before mine and they ordered after i did. I don’t understand how a bunch of teenagers can make orders faster than adults and 18 year olds. It just baffles me beyond belief
if you order before 3pm your order is 100% correct. if you order any time after 3pm it's ALWAYS wrong, but at Keats your food, when correct, is freshly cooked!
Food: 5
Service: 2
Recommended dishes: Quarter Pounder with Cheese
Restaurantji Recommends
There was a worker at my window when I orders and when I drove to the next window she opened the window and proceeded to make the vomiting sound. This encounter really makes me sad bc I love McDonald’s but i really don’t prefer to go there anymore or give my business to you at all. The workers name was Autumn. it’s just very disappointing you have staff like this.
Atmosphere: 3
Food: 5
Service: 1
In the last year our experience is that it's very rare that they get an order right and when you take it back to get the order corrected, they end up getting it wrong again somehow. If we order a Double Quarter Pounder with Bacon, sometimes we don't get the bacon, sometimes we don't get the second patty (it's a double after all), etc. This place is on our avoid list. We try it every now and again to see if things have changed, but it doesn't seem this is getting corrected any time soon.
Atmosphere: 2
Food: 1
Service: 2
Got Quarter punder with bacon. 1 tiny strip of bacon. Shoe leather for an onion. Too expensive also.
Food: 2
Service: 5
Messed up my MOBILE order the last three times. Also told the woman i don’t want my receipt and she insisted i take it and got upset when i said im not taking it lol.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Hamburger
food was good, but it gave my cousin explosive diarrhea
Atmosphere: 1
Food: 4
Service: 5
Recommended dishes: French Fries
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