Burger King
840 W Army Trail Rd, Carol Stream
(630) 216-9400
Recent Reviews
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Always order my whopper ob (off the broiler) then it’s good. Great product when it isn’t microwaved
Atmosphere: 4
Food: 4
Service: 5
Fine as usual, ,but do you all k ow what a well done fry request means?
I ordered two whopper Jrs and a 4pc mozzarella stick. They forgot the mozzarella sticks. I literally asked for three things, and they couldn't get that right. I was charged for it, too. Didn't get a receipt, so I have no recourse. Fries were undercooked and cold. The level of service is seemingly declining at this location. CHECK YOUR ORDER BEFORE YOU LEAVE. THIS LOCATION FORGETS STUFF CONSTANTLY.
Atmosphere: 3
Food: 3
Service: 1
They're always not putting the ingredients that I ask for on my sandwich and when it's time for me to call them back to let them know they messed up my order the phone always gives me the busy signal
This place the lady be bogus in drive thru yea she Mexican but can she talk back in English ?? These people make you come in for uber n door dash deliveries but they can easily hand it to you in the window takes 30 seconds
Then you come in for the order and they haven’t even started it there doing all the orders in drive thru first
Slow people work here need retraining cause times have changed
Atmosphere: 1
Food: 1
Service: 1
Eduardo store manager is incredibly disrespectful to his employees but also to the customers.He is completely unprofessional he seems to make all of his female employees uncomfortable.The food always tastes like garbage.I can’t believe the owners of the location has not brought that to his attention.
Atmosphere: 1
Food: 1
Service: 1
They just hand you the food and don't greet you.
Atmosphere: 4
Food: 3
Service: 1
Attention to the district managers of this location!!
I have eaten at this location quite often and it has come to my attention that the store manager Eduardo gets uncomfortably close with the employees who are very clearly many years younger than him. Please do an intensive background check on him as this is something I cannot let go unnoticed.
Atmosphere: 1
Service: 1
Been here 5 times with my children and the staff is friendly. Efficient, quick, and order has been accurate so far. Food is delicious!
Atmosphere: 5
Food: 5
Service: 5
It was very efficient. The prices were normal. The food was hot but not too hot. The employees were smiling and thankful the crew was fresh. I would recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Ring, Whopper Sandwich
Restaurantji Recommends
Food is typical, but the service here good. They're always so nice and friendly.
Atmosphere: 3
Food: 3
Service: 4
Horrible experience, they got my entire order wrong, I had to go and return it twice and they still got super rude saying that we made a mistake and to top it all off, the food was very cold and old. I won't go again.
Atmosphere: 1
Food: 1
Service: 1
This Burger King (and honestly most in general) have a really hard time following their posted hours. This was understandable during the pandemic but now I am frequently finding BK’s closed a good hour or more before their closing time. It’s not wonder no one eats here anymore and they’re going out of business. It’s unfortunate because I have been a huge fan of BK for 20+ years but with business ethics like this they can no longer endure.
I really liked the service and how clean it was
Atmosphere: 5
Food: 5
Service: 5
Worst Burger King ever
Atmosphere: 1
Food: 1
Service: 1
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