KFC

297 S Schmale Rd, Carol Stream
(630) 480-7483

Recent Reviews

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Kaley Arriaga

This place is absolutely terrible. The people that work there are so lazy and so incompetent. They constantly lounge around and don't do work. Floors, tables, and machines all stay dirty. The workers are also extremely rude. They continue to be incompetent and rude. The food was soggy and old. I told them about the order and they complained it wasn't there problem. Like do they not have a cook? They also had no problem ignoring me for 40 minutes while I stood waiting for someone to take my order. They stood around having conversations and wasting time. The people could care less about anyone else but themselves. They're extremely lazy and bums, if I were the store manager half of them would be fired. I would never run a restaurant with such incompetent people.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Wings and Fries, Sandwich, Spicy Chicken Sandwich

L “Tricky Dick” F

I used to give KFC slack because you know what you're getting into when you go. But I cannot do that anymore.

The chicken is extremely greasy, every time you touch it you get covered in oil. The skin now has a grainy texture to it, the mashed potatoes have no real flavor and the prices are insane. 20 dollars for 8 pieces is unacceptable.

Compared to Japanese KFC it is night and day, over there the food is better, the service is spectacular and the restaurants are not just clean but sparkling.

Here however the food is disgusting, the service is terrible (waited nearly 5 minutes at the drive-thru before they asked for my order) and the cleanliness is terrible. But worst of all everything is nearly twice the price or even three times the price as a KFC in the heart of the largest city on earth.

There are no excuses for this, if the management of KFC cannot solve these issues the company will cease to exist within this country.

Atmosphere: 1

Food: 1

Service: 1

Richard “Tricky Dick” Nixon

I used to give KFC slack because you know what you're getting into when you go. But I cannot do that anymore.

The chicken is extremely greasy, every time you touch it you get covered in oil. The skin now has a grainy texture to it, the mashed potatoes have no real flavor and the prices are insane. 20 dollars for 8 pieces is unacceptable.

Compared to Japanese KFC it is night and day, over there the food is better, the service is spectacular and the restaurants are not just clean but sparkling.

Here however the food is disgusting, the service is terrible (waited nearly 5 minutes at the drive-thru before they asked for my order) and the cleanliness is terrible. But worst of all everything is nearly twice the price or even three times the price as a KFC in the heart of the largest city on earth.

There are no excuses for this, if the management of KFC cannot solve these issues the company will cease to exist within this country.

Atmosphere: 1

Food: 1

Service: 1

YellowstoneKV

It's been a long time since I went to KFC and was looking forward to it. I was so disappointed in the chicken tenders box I received. The tenders were about as big as my thumb! They were not much bigger than mozzarella sticks. I'm not exaggerating. And the sides were in a tiny container that was like a childs portion. What a joke, ripoff and a total waste of money. Never again will they get my money. Pound it, KFC! After that waste of my money, you deserve less than zero stars.

Food: 1

ozmend Vargas

I placed an order for a 12-piece family meal at 6:00 p.m. and specifically called ahead to ensure its readiness. However, upon arriving at 6:30 p.m., I discovered that the meal had not yet been started. Despite waiting an additional 40 minutes, I had to remind the staff again about my outstanding order.

Atmosphere: 1

Food: 2

Service: 1

Imtiaz Hossain

Food is great but service can be very inconsistent. Long delays both inside and outside the restaurant.

Atmosphere: 5

Food: 5

Service: 3

Marcela Vargas

I ordered the 16-piece happy meals and the lady who serves the service had very bad service and did not give us the sides that had an additional charge and she does not allow herself to be talked about, a terrible place to go

Atmosphere: 1

Food: 1

Service: 1

Joe Walker Blue9483

I see my experience matches many of the reviews! I Was in the area for a meeting!
Ordered the $20 meal & 2 extra pieces of chicken original. When got back 2 eat noticed chicken was dried as if sat in the warmer for a long time! The sides ice never seen sides that small, at any other KFC 2 spoon fulls an gone. They never gave me the 2 other pieces I paid for. I called they say the manager stepped out took my number and he would call me when got back. 24hrs later still waiting! Very Dissatisfied & disappointed with KFC!

Atmosphere: 3

Food: 1

Service: 2

John L Jackson Jr

KFC has an App. I haven't navigated it well ,the service is pretty good, the place is clean for dining in. They periodically have coupons , I safe $ 2.00 to $4,00 , depending on orders . Love the "Pot Pie" .

Atmosphere: 5

Food: 5

Service: 5

Jim Fadel

Ordered from the app. None of the 4 sauces were included. One spork was the only utensil. Chicken had sat under a heat lamp forever and the chicken was dry and meant for a dog to eat. I will not go back. It tasted like an entire container of pepper was dumped in the gravy for the mashed potatoes. Inedible.

Atmosphere: 3

Food: 2

Service: 3

Pedro Perez

Betty was very kind and attentive, she gave us very good service.

Atmosphere: 5

Food: 5

Service: 5

Gary' Walker

What can you say KFC always gets it done.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Potatoes

Karla Koch

The most friendly staff and cleanest KFC I've ever been in. Food was fresh and very good.

Atmosphere: 5

Food: 5

Service: 5

Noelle Fox

I have ordered from them a couple times and every single time they always seem to forget SOMETHING in my order. Today I decided to try the 4 pcs apple pie poppers with my meal, but when I got my food they weren't even there with the order. I paid for items but yet for whatever reason I never get them, and this is becoming incredibly frustrating. They also never give me the sauces that I ask for and only ever give me a bunch of ketchup packets. Seriously disappointing.

Atmosphere: 3

Food: 3

Service: 2

Jim Hansen

Ordered extra crispy 8 pieces. When I got home about 10 minutes later the chicken was not crispy BUT soggy and bland.They were not busy and I had to wait several minutes for tasteless chicken. Go to Wal-Mart for better chicken

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