KFC
297 S Schmale Rd, Carol Stream
(630) 480-7483
Recent Reviews
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Ordered online. Pickup was supposed to be ready. Waited 17 minutes.
About 3 years back, this location was horrible. Worst service I've ever had. New management must have come in about 2 years ago. Big turnaround. Sadly, they've been back tracking on their service. Clueless employees, tons of mistakes with orders, and common orders taking forever. I really hope things start to turn around.
Atmosphere: 2
Food: 3
Service: 2
Didnt check my food till I got home and they gave me the wrong order so I had to go back after trying to call and they did not answer the phone. Was told it would be 5 mins and I was waiting 15 witch isn't a big deal , im fine with waiting but got my food and they still missed most my biscuits . And the staff was rude and unprofessional. I work in food service so I know mistakes happen but at least you can do is make it right !
Worst customer service I've experienced..
Atmosphere: 1
Food: 1
Service: 1
Always go to this one nice staff good food
Atmosphere: 4
Food: 4
Service: 4
The past two times we've been here, the chicken is freshly made unlike almost every Popeyes in the area.
KFC use to be very good chicken, it's very bad, its too greasy even the extra crispy is too greasy. The mash potatoes and gravy I have no complaints, the coleslaw slaw is still delicious. It's the chicken only.
Atmosphere: 3
Food: 2
Service: 4
We went through the drive through. Ordered 12 BBQ wings they were not like they used to be, they were dry and awful. We also ordered 2 regular brest and they were awful also.
Food: 1
Service: 2
Shorted me a tender. I didn't say anything. You could tell the fryer had old grease in it. Food was dark and you could taste it. I used to work at a KFC. If you let it get old the quality of the food suffers. Plus it makes it greasy.
Atmosphere: 4
Food: 3
Service: 3
Was top their really fills my tummy
Best people working there !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
they don't read the notes
Atmosphere: 3
Food: 3
Service: 3
Very poor service had to wait over 30 minutes to get a bucket of chicken and nobody was in line
Atmosphere: 2
Food: 3
Service: 2
I got the bowl it was bad
Atmosphere: 2
Food: 1
Service: 2
Friendly staff to help.
Nice place
Atmosphere: 5
Food: 5
Service: 5
Don’t order from here on Uber Eats. They ran out of chicken and said I would be refunded. Still was charged $12 bucks for food I never received.
Atmosphere: 1
Food: 1
Service: 1
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