McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
1335 County Farm Rd, Carol Stream
(630) 830-8810
About McDonald's
Customers' Favorites
McDonald's Reviews
I asked multiple staff for corporate number and store manager and they wouldnt give it to me the lady I had a problem with through her hand at me and said Im not giving you store manager I asked other staff they ignored me I tried talking to the manager her she looked and walked away. They was like you ppl always come in here with problem. I told them my mother fish filet meal can not touch my chicken nugget meal and they wasnt listening they was yelling its fresh its fresh so...read full review
This location has a problem taking orders correctly and filling the order correctly. At lease 50% of the time, either the order isn’t taken correctly or something is made wrong or missing. I’ve called in the past and I can say they are polite and apologize for the inconvenience. But this does not change the fact they keep making the same mistakes.
As for their service stats, I find this it ironic that Corporate gave them an award for fast service when they pad their...read full review
3rd time here before going to work and they only sell drinks at 230am why even be open 24 hrs if the staff working will only sell drinks this is the worst McDonalds I've ever been to.. Clear out that whole night staff and start fresh maybe I'll start coming back
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers good food, with standout items like hashbrowns and burritos. The service is also commendable, with staff consistently providing a smooth and professional experience, including a team of younger employees who always take care of customers, regardless of the order method. The ambiance is pleasant, and the restaurant's staff, mostly teenagers, are incredibly polite and efficient. Customers often visit during the morning hours, when the store is clean, and tables and chairs are promptly attended to by the cleaning crew. The seating is comfortable, and the play area appears and smells clean. Customers appreciate that their orders are consistently accurate, and the morning crew members are very kind and always smile. In the evenings and early mornings, the restaurant still offers everything expected from McDonald's, with food that is reasonably fresh and orders that are rarely messed up. The dining room is sometimes closed at night, but the drive-through remains open, providing plenty of parking, including disabled parking. The restaurant is fully ADA compliant from parking to restrooms. Overall, it is a small location that maintains good service and cleanliness, though some customers have experienced issues such as discrepancies in menu items or feeling unwell after visiting.