Subway

812 W Army Trail Rd, Carol Stream
(630) 372-7827

Recent Reviews

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katrina

The young lady working is not friendly. You can get a sandwich but it comes with a side of attitude. If you ask for more sauce, she will look over to the sandwich (that shes not making) and make sure only the acceptable amount of condiment is added for no extra charge. The coupons are only good for selective meats and god forbid you ask for roast beef. Not to mention the cheese, don’t even think about asking for two cheeses.

Jay Clark

Has to be one of the worst ones I have have been too in the area. They skimp on the meat toppings. When the younger girl works its nothing but attitude about the order you place, even though it's a cold cut combo. When you ask them to add some seasoning to it it's like it's a act of God to get it done as the person huffs about it.

Atmosphere: 1

Food: 1

Service: 1

megan krull

If I could give this shop a -500000 I WOULD!!! I ordered an online order for pick up for my lunch break and was told they did not get my order. However, my bank was charged the fee for my order and took my money. I presented my order and bank statement to the "manager" and he still denied ever getting my order. He accused me of ordering at the wrong location even when I showed him the address was correct. The MANAGER continued to raise his voice at me and tell me it is not his problem. The system is not "his problem" he told me and therefor I could not get my food. I argued with him in regards to this situation and still did not get money or food. He was rude and disrespectful with a restaurant filled with customers in line. He said he would give me "free food" I thought that it was very out of pocket of him to say over and over again that he would give me free food when I had already pulled up my receipts for him to see I had paid. The manager and workers in this restaurant need to GO. I am so disgusted with the way they handle customers and issues.

Atmosphere: 1

Food: 1

Service: 1

CGFlyboy

Forgot chips on my order and they are rude. Go to one of three other stores in the area.

Atmosphere: 3

Food: 3

Service: 1

Craig G

Forgot chips on my order and they are rude. Go to one of three other stores in the area.

Atmosphere: 3

Food: 3

Service: 1

Alexia Flores

The food is very rich, nutritious and very healthy. I recommend it.

Atmosphere: 5

Food: 5

Service: 5

Lisette Hernandez

Clean, nice staff, fast service

Atmosphere: 5

Food: 5

Service: 5

Nilesh Parikh

My favorite vag sandwich. Food was good and service was quick ?

Atmosphere: 4

Food: 4

Service: 4

Ai M

Worst customer service experience
No friendly staff

Atmosphere: 2

Food: 3

Service: 1

Cool143

Worst customer service experienceNo friendly

Atmosphere: 2

Food: 3

Service: 1

Shoda

Love the Indian lady cause she knows how to make a sandwich and not judge me on what I put on it lol, very nice and informative. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Rashoda Harris

Love the Indian lady cause she knows how to make a sandwich and not judge me on what I put on it lol, very nice and informative. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Judy Gronemeyer

Wanted a Italian herb and cheese bread all they had was white or wheat, 6:00 pm. You could tell that was all they made . They did not honor buy one foot long get one free offer that was the advertised Sunway promotion. Staff way unfriendly.

Vegetarian options: Miss not havingshredded carrots, always have to ask for more veggies on sandwich

Atmosphere: 3

Food: 3

Service: 3

sharnell griffin

they went up on the price and down on the meat

Atmosphere: 3

Food: 3

Service: 3

Leslie Whitney

Five years later I try it again and instead of chicken..i got Roast Beef..DONE with this lication..in fact I'm sticking with Jersey Mike's as I have been doing when I feel like having a fresh, GOID sub!!!!Just not a product I want to be eating..barely any taste, scrimp on meat & cheese...not my thing.

Atmosphere: 1

Food: 1

Service: 1

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