Burger King

2169 Randall Rd, Carpentersville
(630) 912-3056

Recent Reviews

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juan chavez

Looks like the manager is a bad move I say hi and thank you. . this guy don't speak to me what's wrong with this people.

Jamie Vera

The employees are incredibly rude and they always mess up my order.

Mike Heinzman

Burgers were amazing and the pop was ice cold! Thanks again Burger King!!!!

Skippy

Drive thru cashier was rude and insulting. When I tried to call the manager of that location there was no answer. I called corporate 4 times each time they said they would escalate the complaint, so now I am waiting for the district manager to call me back. No follow through by management from the shift manager all the way up to district manager. Call center is nice enough to take my complaint, but they keep putting it on the restaurant to call me back.

Corey

We’ll see how the foods is but Richard, the man of the year at the window. That man deserves all the money.

Chuck B

This is the worst BK I've ever been to by far. Don't use a coupon or order budget priced items.thay screw them up intentionally.

Diane

Very friendly people. Order was right and piping hot.

Si Poppy

Order will be missing item, charged for item not ordered about 1 out of 3 visits. Service is below average and they have new employees Every time we go.. refund is bs as well . You have to purchase a whole new order. Then they can cancel the original and wait for funds to go back into your account days later. Basically you spend double that visit. But it's the Only BK around have to put up with it.

Jeff Mikulski

Worst fast food place I have ever been too. All these comments are right on here. They are rude, incredibly slow, they don’t know the menu which is sad and the food is cold. Lars was the guy taking my order and when I said it cost 5 dollars for a value meal on the menu. Some kind of promotion they were having that I saw on the menu. He tells me well it says 7 dollars on my end. I told him it’s a huge thing on the menu that says five and he just told me it was 7 again. It’s not rocket science to work the drive thru. I will never come back. Been here like 7 times and always had a problem. I have no clue how this is still open.

Rob McNamara

Had it with this place. Food is never hot. Did not go back for a year. Tried them again tonight. Asked for no onions and extra ketchup. Even said so on the receipt. Got home, had onions and hardly any ketchup. Medium fries were small size. Tried to support them but no more.

Alex Mrotek

Terrible. Told me they didn't have my daughter's drink until after I paid then proceeded to screw up the rest of my order. I had to turn around, bang on the door until someone answered, and ask for the correct food.

Keysha Hall

Food is always cold when they hand it to you, if you want an incorrect order EVERY TIME YOU VISIT, go here. Just close the store because Murphy's Law has been in full effect here since day 1!

Nicole Welsh

Slowest drive thru ever. Why have 2 lanes if only 1 person is taking orders

Katerina Brewer

Fries were hot. The order is always correct. All the staff is great. (Especially Zach but I might be biased). Good place to come for a quick meal!

Federico Montoya Gutierrez

Disgusting place I cannot believe they did sell me a meal tru the drive tru I should drive my semi in to the little Disgusting place 1?

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