Burger King

2169 Randall Rd, Carpentersville
(630) 912-3056

Recent Reviews

Jack V.

Does not accept coupons from BK App! Waste of time going here if you use to App and want to use a coupon. Otherwise, we like to drink machine. They need more booths inside the restaurant. They need to accept App coupons from BK!

Rowwdy C.

Excellent service. Food was hot and order was correct. The store was spotless. I don't understand all the negative reviews. I have always had great service. And yes, sometimes you have to wait a bit, but that is what happens during peak times.

John S.

Wow I never thought I'd be this excited to write a review for a fast food spot but for this Burger King location I had to. I don't know about how it was in the past as I'm a newcomer to the area but if you look at recent reviews it's a common trend. This burger king honestly to me is the best within the surrounding area and honestly one of the better fast food spots I've been to in a long time. Every time I go here the food is hot and fresh. The chicken fries, mozzarella sticks, chicken sandwiches, you name its been hot and fresh every single time. I've only had to wait sort of long once but that's because there were a lot of people in the drive through. If I'm getting some hot and fresh chicken fries and mozzarella sticks I'm not mad at all lol. The wait times aren't obnoxious either. The staff is always super friendly as well. Whatever was in the past I think this place has changed drastically and for the better. 5 all day!!!!

juan chavez

Looks like the manager is a bad move I say hi and thank you. . this guy don't speak to me what's wrong with this people.

Jamie Vera

The employees are incredibly rude and they always mess up my order.

Mike Heinzman

Burgers were amazing and the pop was ice cold! Thanks again Burger King!!!!

Preston M.

Great Service, Always quick and efficient. Staff is always friendly and order is always correct.

Skippy

Drive thru cashier was rude and insulting. When I tried to call the manager of that location there was no answer. I called corporate 4 times each time they said they would escalate the complaint, so now I am waiting for the district manager to call me back. No follow through by management from the shift manager all the way up to district manager. Call center is nice enough to take my complaint, but they keep putting it on the restaurant to call me back.

Corey

We’ll see how the foods is but Richard, the man of the year at the window. That man deserves all the money.

Chuck B

This is the worst BK I've ever been to by far. Don't use a coupon or order budget priced items.thay screw them up intentionally.

Diane

Very friendly people. Order was right and piping hot.

Si Poppy

Order will be missing item, charged for item not ordered about 1 out of 3 visits. Service is below average and they have new employees Every time we go.. refund is bs as well . You have to purchase a whole new order. Then they can cancel the original and wait for funds to go back into your account days later. Basically you spend double that visit. But it's the Only BK around have to put up with it.

Jeff Mikulski

Worst fast food place I have ever been too. All these comments are right on here. They are rude, incredibly slow, they don’t know the menu which is sad and the food is cold. Lars was the guy taking my order and when I said it cost 5 dollars for a value meal on the menu. Some kind of promotion they were having that I saw on the menu. He tells me well it says 7 dollars on my end. I told him it’s a huge thing on the menu that says five and he just told me it was 7 again. It’s not rocket science to work the drive thru. I will never come back. Been here like 7 times and always had a problem. I have no clue how this is still open.

Rob McNamara

Had it with this place. Food is never hot. Did not go back for a year. Tried them again tonight. Asked for no onions and extra ketchup. Even said so on the receipt. Got home, had onions and hardly any ketchup. Medium fries were small size. Tried to support them but no more.

Alex Mrotek

Terrible. Told me they didn't have my daughter's drink until after I paid then proceeded to screw up the rest of my order. I had to turn around, bang on the door until someone answered, and ask for the correct food.

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