The girl working tonight is absolutely horrible. She called the police because she didn’t like how my fiance said some words to her that were disrespectful in her opinion. I get it but you take that up with him. Instead she involved me with it and called the cops saying she wants me trespassed from there as well. Which makes no sense because I did nothing to her. I am very disgusted with the service here. I would fire her if you want your business to survive.
sponge bob
the cap of the drink stinked and they made me feel unwelcome
Atmosphere: 1
Food: 1
Service: 1
Jayla
I called on Monday January 20th about a drink of mine that was made wrong. He answered by saying how can he help me and ended up hanging up the phone on me. I find that very disrespectful and not acceptable in any way. Please hire employees that are ready to work and be responsible and respectful to their customers!!!
Atmosphere: 3
Food: 1
Service: 1
Mike Criel Jr.
It's weird that when you order a small cappuccino blast with no whipped cream and light cinnamon that they seem to mess it up every time. Sometimes they still put whipped cream and no cinnamon, sometimes they put no whipped cream and more cinnamon than anything else, sometimes they just don't put anything.
Dietary restrictions: Cappuccino blast
Kid-friendliness: Cappuccino blast
Wheelchair accessibility: Cappuccino blast
Atmosphere: 3
Food: 3
Service: 1
indira banerjee
Bad service... they charged 15 cents extra for additional swirl but I didn't ask for any additional swirl. Super slow mixing up orders the person can't even take orders correctly. Overall bad experience
Service: 1
Kelly Bates
Today I went through the drive thu and seen a bacon egg and cheese bagle with a coffee and hash browns for $6.00. I ordered it and said "I cannot have bacon, just the egg and cheese please" I was told, nope you MUST have bacon to get that price. I went back and forth, for me to get same items without bacon it would be about double the price! She stated, it's the way corporate wants it. Can't do no bacon. How many folks either religion or being a vegetarian cannot eat bacon, let alone your soggy undercooked bacon? I find this offensive. Doesn't it save you money without meat??? The sandwiches are not pre wrapped... what's the issue? If there is a class action law suit, I'm signing up! BS I don't want bacon!!!!!
Food: 3
Service: 1
Rose Perez
Hands down best Dunkin around! I come here every day for my daily coffee and never seems to miss! Lorena is the sweetest she always makes my coffee and does it with such motherly love she’s the best along with
Atmosphere: 5
Food: 5
Service: 5
JJ
Since having pumpkin muffins 3X now I’m there about 6-6:15 am and they’re sold out. Really? The lady says they make them at 4am and sell out. The obvious question why aren’t they making more? Poor planning, I skip this DD now!
Food: 1
Service: 1
Karmi Guzman
I came last night with my dog and there was a Hispanic guy working by himself and he was super nice great customer service the drinks were a 10/10 and he gave my dog a pup cup :)
Atmosphere: 5
Food: 5
Service: 5
Ana Jones
Went this morning 8/9/2024 to get my donuts before work. My drive after grabbing my donuts to work is 7 mins. I got to work and there was about 6 little ants in the bag. I called them back to let them know and to talk to a manager. The young guy said no manager but the owner would be in and will contact me when he gets in. I never got a call back and the young guy couldn't even said a credit or refund.
I was waiting for more than 10 minutes to pick a dozen donuts. The cashier completely ignored me. And finally, asked me can I get you something and apologized for the wait. I understand it was morning at rush hour and drive thru but they still need help the customers who walk in the store. Completely unacceptable
Atmosphere: 1
Food: 5
Service: 1
Matt M
I changed my order when I got to the window and they got mad and decided to give me my donuts like this
Atmosphere: 1
Food: 1
Service: 1
Erina Jorudd
I've been here multiple times, trying to give them the benefit of the doubt but I'm done. Coffee never tastes good, today for example, it tastes burnt. My breakfast sandwich also burnt. They attempted to give me the wrong order when I went up to the pick up window. The service is very slow, regardless of how many vehicles are in line it always ends up taking over 10 minutes for my order.
Food: 1
Service: 2
Rich Paeth
Typical DD. Shared space with 31 flavors
Atmosphere: 4
Food: 4
Service: 4
Zayn Khan
Super stingy. Used to be a good spot a couple days back but they're holding back on quantity and customer service now. Used to be my go to spot but now I can't recommend it.
The girl working tonight is absolutely horrible. She called the police because she didn’t like how my fiance said some words to her that were disrespectful in her opinion. I get it but you take that up with him. Instead she involved me with it and called the cops saying she wants me trespassed from there as well. Which makes no sense because I did nothing to her. I am very disgusted with the service here. I would fire her if you want your business to survive.
the cap of the drink stinked and they made me feel unwelcome
Atmosphere: 1
Food: 1
Service: 1
I called on Monday January 20th about a drink of mine that was made wrong. He answered by saying how can he help me and ended up hanging up the phone on me. I find that very disrespectful and not acceptable in any way. Please hire employees that are ready to work and be responsible and respectful to their customers!!!
Atmosphere: 3
Food: 1
Service: 1
It's weird that when you order a small cappuccino blast with no whipped cream and light cinnamon that they seem to mess it up every time. Sometimes they still put whipped cream and no cinnamon, sometimes they put no whipped cream and more cinnamon than anything else, sometimes they just don't put anything.
Dietary restrictions: Cappuccino blast
Kid-friendliness: Cappuccino blast
Wheelchair accessibility: Cappuccino blast
Atmosphere: 3
Food: 3
Service: 1
Bad service... they charged 15 cents extra for additional swirl but I didn't ask for any additional swirl. Super slow mixing up orders the person can't even take orders correctly. Overall bad experience
Service: 1
Today I went through the drive thu and seen a bacon egg and cheese bagle with a coffee and hash browns for $6.00. I ordered it and said "I cannot have bacon, just the egg and cheese please" I was told, nope you MUST have bacon to get that price. I went back and forth, for me to get same items without bacon it would be about double the price! She stated, it's the way corporate wants it. Can't do no bacon. How many folks either religion or being a vegetarian cannot eat bacon, let alone your soggy undercooked bacon? I find this offensive. Doesn't it save you money without meat???
The sandwiches are not pre wrapped... what's the issue? If there is a class action law suit, I'm signing up! BS I don't want bacon!!!!!
Food: 3
Service: 1
Hands down best Dunkin around! I come here every day for my daily coffee and never seems to miss! Lorena is the sweetest she always makes my coffee and does it with such motherly love she’s the best along with
Atmosphere: 5
Food: 5
Service: 5
Since having pumpkin muffins 3X now I’m there about 6-6:15 am and they’re sold out. Really? The lady says they make them at 4am and sell out. The obvious question why aren’t they making more? Poor planning, I skip this DD now!
Food: 1
Service: 1
I came last night with my dog and there was a Hispanic guy working by himself and he was super nice great customer service the drinks were a 10/10 and he gave my dog a pup cup :)
Atmosphere: 5
Food: 5
Service: 5
Went this morning 8/9/2024 to get my donuts before work. My drive after grabbing my donuts to work is 7 mins. I got to work and there was about 6 little ants in the bag. I called them back to let them know and to talk to a manager. The young guy said no manager but the owner would be in and will contact me when he gets in. I never got a call back and the young guy couldn't even said a credit or refund.
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Doughnut
Restaurantji Recommends
I was waiting for more than 10 minutes to pick a dozen donuts. The cashier completely ignored me. And finally, asked me can I get you something and apologized for the wait.
I understand it was morning at rush hour and drive thru but they still need help the customers who walk in the store.
Completely unacceptable
Atmosphere: 1
Food: 5
Service: 1
I changed my order when I got to the window and they got mad and decided to give me my donuts like this
Atmosphere: 1
Food: 1
Service: 1
I've been here multiple times, trying to give them the benefit of the doubt but I'm done.
Coffee never tastes good, today for example, it tastes burnt. My breakfast sandwich also burnt. They attempted to give me the wrong order when I went up to the pick up window. The service is very slow, regardless of how many vehicles are in line it always ends up taking over 10 minutes for my order.
Food: 1
Service: 2
Typical DD. Shared space with 31 flavors
Atmosphere: 4
Food: 4
Service: 4
Super stingy. Used to be a good spot a couple days back but they're holding back on quantity and customer service now. Used to be my go to spot but now I can't recommend it.
Atmosphere: 1
Food: 1
Service: 1
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