Lou Malnati's Pizzeria
$$ • Pizza, Italian
Hours:
2279 Randall Rd, Carpentersville
(847) 737-5550
About Lou Malnati's
Customers' Favorites
Lou Malnati's Reviews
Ratings
Menu


Hours
Monday | 4 - 10PM |
Tuesday | 4 - 10PM |
Wednesday | 4 - 10PM |
Thursday | 4 - 10PM |
Friday | 11AM - 11PM |
Saturday | 11AM - 11PM |
Sunday | 11AM - 9PM |
Lou Malnati's Pizzeria offers delicious pizza and excellent customer service. The staff is friendly and welcoming, making it a great place to dine regularly. Customers love the pizza, especially The Lou, deep dish with sausage, which many describe as awesome. There are also gluten-free options available for those who need them. While the restaurant is primarily a take-out place, it has curbside pickup, making it convenient for customers.
There have been instances of poor customer service, like an order mix-up on a busy night, leading to disappointment for some loyal customers. However, the manager was apologetic and tried to make amends. Despite this, recent reviews highlight that pizzas are often ready at the requested time and properly made to customers' tastes. Prices have gone up a bit, but many still find it a good deal. Overall, Lou Malnati's Pizzeria is known for its tasty pizza and friendly atmosphere, but there have been occasional lapses in customer service that could affect the dining experience.