Popeyes Louisiana Kitchen

2180 Randall Rd, Carpentersville
(847) 551-1843

Recent Reviews

Cee Gee

Popeyes nowadays is hit or miss with good food and service. This Popeyes is always great. Staff is friendly and good is fast and cooked right. Keep up the good work. No other Popeyes in the area does it like this establishment.

Atmosphere: 5

Food: 5

Service: 5

Alec Taylor

Just echoing many of the other reviews, I used to enjoy ordering from here, but now it is quite honestly a joke. They almost always screw up orders and take an unacceptable amount of time to do so. Maybe they are understaffed, maybe the employees don't care, maybe both. Either way, the management/ownership has to be absolutely garbage to allow this decline in quality. I wouldn't be surprised if this location were closer within a year. If you still want Popeyes, the location on Rt. 31 and Huntly Rd. is much higher quality and an overwhelmingly better experience.

Atmosphere: 1

Food: 2

Service: 1

Jherson Lopez

I’m normally not one to give such bad reviews but this location was pretty bad. Food did not seem fresh at all (seems like all Popeyes are like this) I had to request a refund on the app!!!Service was prompt and friendly

Atmosphere: 3

Food: 1

Service: 5

Recommended dishes: Chicken Tender Basket

Kelly & Rembrandt DOODOOMCDOODLEDERP

The staff was great and politeThey were very busy running around working the drive thru and counterFood was super yummy!!!!!!Parking: Randall rd il. by menards .?Wheelchair accessibility: Just roll in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mashed Potatoes

Mercedes Molina

The lady who served us was very kind and gentle.

Ted Simmons

Been going to this Popeyes for years. Today's experience was horrible. The take out order was incomplete. I called and they took down my info for a future credit. No problem there. Ordered a 16 piece meal. Chicken was tasteless.... and I mean tasteless.

Atmosphere: 3

Food: 1

Service: 4

Odyssey10399372015

The Menu boards were not working. They were out of Dr Pepper. I had 2 spicey wings. They were so hot (temp), and the fries were cold. Not very enjoyable. It was a place of consistency, no longer.

Infinite Flight Multiplayer

They don't work during business

Service: 1

GEORGE WASHINGTON

Best poppeyes great food great services must come!!

Atmosphere: 5

Food: 5

Service: 5

Gayle Moore

Don’t go here. Absolutely terrible service. There is a woman that works that forgets orders and always messes them up. Left me at the drive thru for 15 minutes. I had to go in and get my order. Food is not great at all. Make sure to double check your order because it’ll most likely be wrong

Araceli Cuyugan

I used to love the chicken tenders from here but the last 2 times they are cold and fries are kind of warm. The combo came with a soda that had no carbonation and no ice. No sauce with the tenders!!!! Ughhh this was the worst experienceI should not have to remind people of their job responsibilities and how to do it right.Never going back to PopeyesQuality had gone down over the years

Food: 1

Julian Torres

The worse costumer

Atmosphere: 1

Food: 3

Service: 1

Marvinna Helms

HORRIBLE DON'T WASTE YOUR TIME OR MONEY. TONY MGR NEEDS TO GET SOME PEOPLE SKILLS..biscuits hard&fries cold

Mark Malewski

Our family loves Popeyes! The chicken sandwiches are delicious!Kid-friendliness: Our children love Popeyes!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy Chicken Sandwich, Mashed Potatoes, Cajun Fries, Spicy Chicken Sandwich Combo, Handcrafted Tenders 8 pcs

Anna Smith

Terrible. We were the only ones there and it took them half an hour to fill our order. People came in, waited, were never greeted, and left. All of our food came out of the warmers. Lord knows when it was cooked. Drink machine was broken. Absolutely not worth the price. Won’t ever be back.

Atmosphere: 1

Food: 2

Service: 1

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