Rosati's Pizza Carpentersville

The girl on the phone messed up our order and forgot an item. The delivery guy didn’t speak any English. My dad ordered roast beef as a topping on his pizza and mentioned it didn’t taste right. He’s been very sick the last 3 days since. All of the food was clearly not fresh, and my dad got sick from his pizza. STAY AWAY!

Food: 1

Service: 1

$33 Chicago deep dish pizza. Almost deep as a stuffed crust or double crust elsewhere. Not what I expected.

Atmosphere: 2

Food: 2

Service: 4

Recommended dishes: Thin Crust Pizza

If I could give negative stars I would! This is their idea of Chicago Deep Dish!!! $63 for two 14”! Called to ask what they made and they defended that their Deep Dish is flat! I wonder if Rosati’s Franchise Standards would accept this???

Always have pizza delivered, very good and hot, good phone service when ordering and quick delivery with nice delivery ppl. Have never eaten inside so cannot comment on atmosphere.

Food: 5

Service: 5

Absolutely love their pizza! They try their best to have timely made orders.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Thin Crust Pizza, Caesar Salad

Don’t order from this place, poor customer service, I can’t believe the phone guy tried to argue with me . If I’m a customer with a complaint, you should help resolve the issue. The guy called me a liar after I sent my hard earned money at this establishment, I feel cheated. I give zero stars

We order from this location semi-regularly and always tip the driver $9+

Today we were celebrating with our family, ordered from Rosatis, and received a wrecked pizza with toppings/cheese stuck to the box.

When I called the restaurant to fix the issue, I had the pleasure of being put on hold for 20+ minutes and to call the manager tomorrow for a refund.

AVOID AVOID AVOID

Delivery mishaps are going to happen, but the management response to this situation is enough for me to never order from them again.

Atmosphere: 1

Food: 3

Service: 1

The dine in part of this location is called Noc Noc Wood. Should be called "knock knock, is anyone taking orders?" Place was mostly empty, sat for 10 minutes, no service. If it was busy I'd understand it.

Atmosphere: 1

Food: 1

Service: 1

very clean place, it has warmth and comfort. it’s a good place for hosting family gatherings, 10/10 review.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings, Chicken Wings

Tried this Rosati’s for the first time. Worst. Pizza. Ever. Amazed they’d send this out as over cooked and dried out as it was prepared. Other items were good, but they suck at pizza. Which is odd since it’s a pizza place. Don’t bother.

Food: 1

Recommended dishes: Side Salad, Cheesy Garlic Bread

Pizza, pasta, fried chicken... all is awesome... and the burgers are out if the world good..

Atmosphere: 3

Food: 5

Service: 5

Best food in

Atmosphere: 5

Food: 5

Service: 5

The pizza is great specially the double dough

Ordered a small pizza and kids meal with fries for delivery. The order taker on the phone placed a large pizza so I had to correct her. The foods comes and I see they added an extra order with fries on top of the kids meal with fries. No itemized receipt given. Pizza is not what it used to be. Super thin. And it seems they like to add things to your order to make money. I will probably order again only because they are the closest that delivers but will confirm exactly what I am being billed for. Village is much better except they don’t deliver.

Food: 2

Service: 2

They over browned it , and burnt the bottom it was hard .