Taco Bell
1000 S Kennedy Dr, Carpentersville
(847) 426-5743
Recent Reviews
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Worst customer I have experienced in a while. As soon as pulled up there was no greeting and all I heard was what do you need. When I told I I placed an online order guy didn’t even ask my name and just said pull up, when I said do you need my name he just yelled pull up. Once I got to the window he said what do you need. I said again I placed an online order and now he asked me my name three times. Again no parting greeting, he had no uniform and the worst attitude.
Atmosphere: 1
Food: 3
Service: 1
If I could give 0 stars I would. Only 2 employees working. One taking orders, the other one prepping. Takes FOREVER to get your order because they keep taking more orders online. DO NOT COME TO THIS LOCATION. GO TO THE ONE BY OLD SPRING HILL MALL INSTEAD! They need to shut down this location or hire more people.
Service: 1
I place online order. App wasn’t showing it was ready so I still went to pick up. When I got there only 1 person is running the entire store. Yes I waited a while for my food but I was ok w that because for 1 person to do it all is too much.
Atmosphere: 3
Food: 3
Service: 5
The food here is delicious, but the service is a bit terrible, especially when you order to go, something is always missing from the order. Also when they eat inside in the kitchen I know they are always busy but when you ask for your order quickly one of them gets upset we all have bad days but we have to be generous But the truth is it's good to eat there
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Ground Beef Burrito, Cheesy Gordita Crunch Combo 10, Nachos, Quesadilla, Chicken Quesadilla
It is a restaurant that serves delicious food and the service is very excellent.
They gave me the wrong order, there were no people buying and they made me wait more than 7 minutes.
Food: 5
Service: 2
They can never get anything right.
Atmosphere: 1
Food: 1
Service: 1
Always closes early, don’t advertise 2 am to be lights out and in your cars sitting out front at 1:40
Atmosphere: 1
Service: 1
Had a mobile order, its been a long night so my husband and are both tired. Came to this location thinking we had the right location, husband went in and told them my name and they told him our order would be like 5 more minutes and then openly ignored my husband when he asked for an update. We're new to C-ville so we get the two mixed up all the time. But not once did they say to us "We can't find your order, are you sure you're at the right location?" UNTIL we went through the drive through after being ignored for like 10 mins. Whoever is the store manager here, retrain all of your staff for being professional because that whole experience was super unprofessional and rude.
Service: 1
Forgets food doesn't give you what you paid for. Avoid this location
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ivan has the best customer service!! thank you for making my food so fresh! give my boy a raise
Atmosphere: 5
Food: 5
Service: 5
It's Taco Bell..... what can I say that would say anything other than what it is....... fast food Mexican open late. Not authentic Mexican food but good for fast food late at night.
Atmosphere: 5
Food: 5
Service: 5
Fast food,
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Nachos, Quesadilla, Chicken Quesadilla
Great service
Atmosphere: 5
Food: 5
Service: 5
Unlock your doors and get to work!!!!
2nd damn time..
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